So, you’re wondering what the difference is between a forum post, an article or a blog. Or maybe you want to know what constitutes a download. Check the information below for brief explanations. Then, start contributing! All of the content types below are worth Connect Points. And hey—not that you need reminding, but here it is just in case: All information MUST be your own, original work. Make sure that the information is not plagiarized or otherwise copyrighted elsewhere—cause that would just be wrong!
Forum discussion threads may be questions, or otherwise pertinent information that is of interest to the community and is intended to start a discussion. If you’re looking for the answer to a question, consider adding the following information to your post to help out those who just may have the solution.
- Product Name and Version
- Platform Name and Version
- Exact Error Message
- Describe the problem symptoms and history
Articles are generally approximately 1500 words and contain explanations, analysis and/or visuals (screen captures, illustrations, etc.) Articles are evaluated on the value of the content to the community as well as on accuracy.
Blogs are tips, general information, or otherwise brief information regarding the use and implementation of Symantec products. Blogs are generally between 100 and 500 words and are submitted to the site via the blogs area in the Symantec Connect community. Tips must relate to Symantec products. Blogs entries must be of interest to the Symantec Connect community.
Videos are screencasts or live videos that provide how-to support for Symantec products. Podcasts (video or audio) discuss Symantec products. When created by the contributor and posted in the video area of the community, points are awarded similar to videos.
Events are notifications of upcoming events that focus on Symantec products.
Downloads are files that provide support or help the end user more easily use Symantec products. To receive full credit for a submitted download, you must have created the tool yourself. If you are submitting a tool that is available elsewhere, you must give credit to the original source and submit a URL where that tool can be verified. (Previously posted tools will not recieve the full points of a self-created download.) If we find that the download is available elsewhere and you have not credited the original source, it will be considered plagarized and no points will be awarded and the post will be deleted.
Comments are feedback on any of the above kinds of content that solve, add to, or clarify previous statements that have been made.