When 6/2/06 = 2/6/06
It's a strange thing, but in the English speaking world—although we share the same language—when it comes to writing dates we often do things opposite. What 6/2/2006 means to you depends on where you come from. For someone from the US, it means the second of June; whereas to someone from the UK it is the 6th of February. The way dates are written and interpreted varies from country to country in other cultures as well.
When you open Helpdesk console on a server in the US on a client in the UK, you will see the dates written in the US format. This can be very confusing, so I will show here how a simple edit will allow users to see the dates based on the preferred language settings in their browser.
The change requires you to edit the Default.aspx file in the AeXHD folder. This folder is normally at C:\Program Files\Altiris\Helpdesk\AeXHD. You will probably need to remove the Read-Only property from the file before you can edit it. Open the file with Notepad or any other text editor and add the following lines of code after the line <script Language="VB" RunAt="server">
' New code ------------------------------------Sub SetLCID() Dim strAcceptLanguage Dim strLCID Dim strPos strAcceptLanguage = Request.ServerVariables("HTTP_ACCEPT_LANGUAGE") strPos = InStr(1, strAcceptLanguage, ",") If strPos > 0 Then strAcceptLanguage = Left(strAcceptLanguage, strPos - 1) End If Select Case LCase(strAcceptLanguage) Case "af" strLCID = 1078 ' Afrikaans Case "sq" strLCID = 1052 ' Albanian Case "ar-sa" strLCID = 1025 ' Arabic(Saudi Arabia) Case "ar-iq" strLCID = 2049 ' Arabic(Iraq) Case "ar-eg" strLCID = 3073 ' Arabic(Egypt) Case "ar-ly" strLCID = 4097 ' Arabic(Libya) Case "ar-dz" strLCID = 5121 ' Arabic(Algeria) Case "ar-ma" strLCID = 6145 ' Arabic(Morocco) Case "ar-tn" strLCID = 7169 ' Arabic(Tunisia) Case "ar-om" strLCID = 8193 ' Arabic(Oman) Case "ar-ye" strLCID = 9217 ' Arabic(Yemen) Case "ar-sy" strLCID = 10241 ' Arabic(Syria) Case "ar-jo" strLCID = 11265 ' Arabic(Jordan) Case "ar-lb" strLCID = 12289 ' Arabic(Lebanon) Case "ar-kw" strLCID = 13313 ' Arabic(Kuwait) Case "ar-ae" strLCID = 14337 ' Arabic(U.A.E.) Case "ar-bh" strLCID = 15361 ' Arabic(Bahrain) Case "ar-qa" strLCID = 16385 ' Arabic(Qatar) Case "eu" strLCID = 1069 ' Basque Case "bg" strLCID = 1026 ' Bulgarian Case "be" strLCID = 1059 ' Belarusian Case "ca" strLCID = 1027 ' Catalan Case "zh-tw" strLCID = 1028 ' Chinese(Taiwan) Case "zh-cn" strLCID = 2052 ' Chinese(PRC) Case "zh-hk" strLCID = 3076 ' Chinese(Hong Kong) Case "zh-sg" strLCID = 4100 ' Chinese(Singapore) Case "hr" strLCID = 1050 ' Croatian Case "cs" strLCID = 1029 ' Czech Case "da" strLCID = 1030 ' Danish Case "nl" strLCID = 1043 ' Dutch(Standard) Case "nl-be" strLCID = 2067 ' Dutch(Belgian) Case "en" strLCID = 9 ' English Case "en-us" strLCID = 1033 ' English(United States) Case "en-gb" strLCID = 2057 ' English(British) Case "en-au" strLCID = 3081 ' English(Australian) Case "en-ca" strLCID = 4105 ' English(Canadian) Case "en-nz" strLCID = 5129 ' English(New Zealand) Case "en-ie" strLCID = 6153 ' English(Ireland) Case "en-za" strLCID = 7177 ' English(South Africa) Case "en-jm" strLCID = 8201 ' English(Jamaica) Case "en-ca" strLCID = 9225 ' English(Caribbean) Case "en-bz" strLCID = 10249 ' English(Belize) Case "en-tt" strLCID = 11273 ' English(Trinidad) Case "et" strLCID = 1061 ' Estonian Case "fo" strLCID = 1080 ' Faeroese Case "fa" strLCID = 1065 ' Farsi Case "fi" strLCID = 1035 ' Finnish Case "fr" strLCID = 1036 ' French(Standard) Case "fr-be" strLCID = 2060 ' French(Belgian) Case "fr-ca" strLCID = 3084 ' French(Canadian) Case "fr-ch" strLCID = 4108 ' French(Swiss) Case "fr-lu" strLCID = 5132 ' French(Luxembourg) Case "mk" strLCID = 1071 ' Macedonian (FYROM) Case "gd" strLCID = 1084 ' Gaelic(Scots) Case "de" strLCID = 1031 ' German(Standard) Case "de-ch" strLCID = 2055 ' German(Swiss) Case "de-at" strLCID = 3079 ' German(Austrian) Case "de-lu" strLCID = 4103 ' German(Luxembourg) Case "de-li" strLCID = 5127 ' German(Liechtenstein) Case "el" strLCID = 1032 ' Greek Case "he" strLCID = 1037 ' Hebrew Case "hi" strLCID = 1081 ' Hindi Case "hu" strLCID = 1038 ' Hungarian Case "is" strLCID = 1039 ' Icelandic Case "in" strLCID = 1057 ' Indonesian Case "it" strLCID = 1040 ' Italian(Standard) Case "it-ch" strLCID = 2064 ' Italian(Swiss) Case "ja" strLCID = 1041 ' Japanese Case "ko" strLCID = 1042 ' Korean Case "ko" strLCID = 2066 ' Korean(Johab) Case "lv" strLCID = 1062 ' Latvian Case "lt" strLCID = 1063 ' Lithuanian Case "ms" strLCID = 1086 ' Malaysian Case "mt" strLCID = 1082 ' Maltese Case "no" strLCID = 1044 ' Norwegian(Bokmal) Case "no" strLCID = 2068 ' Norwegian(Nynorsk) Case "pl" strLCID = 1045 ' Polish Case "pt-br" strLCID = 1046 ' Portuguese(Brazil) Case "pt" strLCID = 2070 ' Portuguese(Portugal) Case "rm" strLCID = 1047 ' Rhaeto-Romanic Case "ro" strLCID = 1048 ' Romanian Case "ro-mo" strLCID = 2072 ' Romanian(Moldavia) Case "ru" strLCID = 1049 ' Russian Case "ru-mo" strLCID = 2073 ' Russian(Moldavia) Case "sz" strLCID = 1083 ' Sami(Lappish) Case "sr" strLCID = 3098 ' Serbian(Cyrillic) Case "sr" strLCID = 2074 ' Serbian(Latin) Case "sk" strLCID = 1051 ' Slovak Case "sl" strLCID = 1060 ' Slovenian Case "sb" strLCID = 1070 ' Sorbian Case "es" strLCID = 1034 ' Spanish(Spain - Traditional Sort) Case "es-mx" strLCID = 2058 ' Spanish(Mexican) Case "es-gt" strLCID = 4106 ' Spanish(Guatemala) Case "es-cr" strLCID = 5130 ' Spanish(Costa Rica) Case "es-pa" strLCID = 6154 ' Spanish(Panama) Case "es-do" strLCID = 7178 ' Spanish(Dominican Republic) Case "es-ve" strLCID = 8202 ' Spanish(Venezuela) Case "es-co" strLCID = 9226 ' Spanish(Colombia) Case "es-pe" strLCID = 10250 ' Spanish(Peru) Case "es-ar" strLCID = 11274 ' Spanish(Argentina) Case "es-ec" strLCID = 12298 ' Spanish(Ecuador) Case "es-c" strLCID = 13322 ' Spanish(Chile) Case "es-uy" strLCID = 14346 ' Spanish(Uruguay) Case "es-py" strLCID = 15370 ' Spanish(Paraguay) Case "es-bo" strLCID = 16394 ' Spanish(Bolivia) Case "es-sv" strLCID = 17418 ' Spanish(El Salvador) Case "es-hn" strLCID = 18442 ' Spanish(Honduras) Case "es-ni" strLCID = 19466 ' Spanish(Nicaragua) Case "es-pr" strLCID = 20490 ' Spanish(Puerto Rico) Case "sx" strLCID = 1072 ' Sutu Case "sv" strLCID = 1053 ' Swedish Case "sv-fi" strLCID = 2077 ' Swedish(Finland) Case "th" strLCID = 1054 ' Thai Case "ts" strLCID = 1073 ' Tsonga Case "tn" strLCID = 1074 ' Tswana Case "tr" strLCID = 1055 ' Turkish Case "uk" strLCID = 1058 ' Ukrainian Case "ur" strLCID = 1056 ' Urdu Case "ve" strLCID = 1075 ' Venda Case "vi" strLCID = 1066 ' Vietnamese Case "xh" strLCID = 1076 ' Xhosa Case "ji" strLCID = 1085 ' Yiddish Case "zu" strLCID = 1077 ' Zulu Case Else strLCID = 1033 ' default End Select Session.LCID = strLCID End Sub'---------------------------------------------- Find the Page_Load subroutine and add a line as shown below: '----------------------------------------------Private Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load Dim redirectUrl As String Dim requestAuthenticated as Boolean = HttpContext.Current.Request.IsAuthenticated() 'Set the Locale ID based on the end user's browser settings SetLCID() ' Redirect to worker console only if the user is an active worker. We don't want ….'----------------------------------------------
Save the edited file and test the modification by setting the Language settings in a client browser to use English (United Kingdom) and opening one of the Helpdesk consoles. You should see the dates written in the UK style.
The code shown above was provided courtesy of Microsoft.