When trying to open SEPM on Windows 2008 server, error Could not find the main class com.sygate.scm.tools.DatabaseFrame. Program
Created: 18 Jan 2010 | Updated: 18 Jan 2010 | 9 comments
When SEPM console is tried to be open an ERROR: "Could not find the main class com.sygate.scm.tools.DatabaseFrame. Program will exit " occurs.
The problem is UAC. To make SEPMconsole working properly You need to dissable UAC.
Blog Entry Filed Under:
About Security Community Blog
The Security Community Blog is the perfect place to share short, timely insights including product tips, news and other information relevant to the Security community. Any authenticated Connect member can contribute to this blog. Filter by:
Blog Tags
Endpoint Protection (AntiVirus) 11.x Data Loss Prevention (Vontu) Endpoint Protection Small Business Edition 12.x Tip/How to 12.x Best Practice Messaging Gateway 10.x Mobile Security Control Compliance Suite Installing Symantec Security Information Manager Symantec Protection Suites (SPS) Critical System Protection Basics 9.x and Earlier Reporting Configuring Hosted Mail Security Network Access Control Mail Security for Exchange/Domino Endpoint Encryption Features Security Risks
Comments 9 Comments • Jump to latest comment
I'm not sure why I got this error. UAC is off. SEPM had been working fine. This morning, I got the error mentioned above. Server 2008 R2 Std x64. I restarted the services, updated Java and rebooted machine. No change. I ran repair and that resolved the issue.
Once back in SEPM though--even after waiting for a couple of hours--only a few machines were communicating with the consol. Resolved that issue by doing the following. On clients tab, right-click group>> Run Command on Group>> Update Content.
Server 2008 R2 Std x64 SP1 Domain Controller. Logged in with my user account, which is in Domain Admins group, and I get the error. Right-click and "Run As Administrator" still get the error. Tried the suggestion by PortlandGirl "Update Content" no luck. Logged in with the equivalant of a local Administrator account and it works now.
Hi,
Run a repair install from Symantec Endpoint Protection Manager.msi from the downloaded software. Make sure UAC is turned off.
Also check whether java 6 20 is installed. If not install it & then run a repair using msi
Yes I also face with this kind of issue, my Java is version 6 update 23
and affecting my SEPM v 12.1 RU1 MP1
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
Just confirming that you all are running the 64-bit versions of SEPM?
Hi,
I'm running 32 bit SEPM server.
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
Thaks. I thought the server was 2008 R2 which I thought only comes in 64-bit. I apologize for the interruption.
is repair works (add/remove program)?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hi Pete,
Unfortunately it is still not working :-| somehow I still got the pop up saying that error message (as in the title).
I have already disabled the UAC.
Kind regards,
John Santana
Graduate IT Professional
--------------------------------------------------
Please be nice to me as I'm newbie in this forum.
Would you like to reply?
Login or Register to post your comment.