Asset Management Suite

Why there is only this IPv4 Address of managed client is shown on "Resource Manager" page, although client has more than 1 Network Adapter?

Answer:

• "Symantec Managemet Agent" sends basic inventory, according to Network Adapters order on managed client PC, therefore we see IPv4 address of first NIC in "Resource Manager" page of managed client PC (as it is shown above).

How to check NIC order on managed client PC?

• Go to managed client PC ⇒ Open  Control Panel\Network and Internet\Network Connections and click "Alt" button ⇒ now you will see "Advanced Settings..." menu

• And there you will see order of your Network Adapters on managed client PC

If you will change NIC order and send basic inventory, then you will see IPv4 address of 1st NIC of managed client PC in "Resource Manager" page of this managed client PC

Note! Pay attention that unexpected changing of NIC order on managed client PC, may lead to network problems on client computer (Depends on your network infrastructure settings, etc), therefore don't change NIC order just to see a favourite IPv4 address instead of previous IPv4 Address of your managed client in "Resource Manager"