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MS Windows 2012 server support in Netbackup

Created: 18 Jun 2013 • Updated: 10 Jul 2013 • 11 comments
Dyneshia's picture
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MS Windows 2012 server is currently supported with Netbackup 7.5.0.6.  Please review the following information for certification info with MS Windows 2012.

 

NBU version 7.5.0.6

NBU 7.5.0.6 has just been released !

You can download it here : http://www.symantec.com/docs/TECH204644

Specifically Here :  www.symantec.com/docs/TECH204661

NB_7.5.0.6.winnt.x64.Client.Win2012.exe provides a full installer for NetBackup 7.5.0.6 Client on Windows 2012 Server and WIndows 8 Client.

Please review the 7.5.0.6 Release Notes for additional known issues, fixes, and other general information for this release.
www.symantec.com/docs/DOC6396

Be sure to also review the 7.5 Late Breaking News - http://www.symantec.com/docs/TECH178334

For OS cerification, be sure to review : http://www.symantec.com/docs/TECH76648 - NetBackup (tm) 7.x Operating System Compatibility List

 

 

NBU version 7.1.0.4

Please use the following link to obtain the 7.1.0.4 version that supports , MS Windows 2012 server .

https://symbeta.symantec.com/callout/?callid=0A794F29873A424C80273A3019D704AB

You should receive an email from symbeta@symantec.com with a link for download.  For any questions, please click on the "contact us now" button.

This 7.1.0.4 install has numerous limitations and this client package DOES NOT support the following functionality/capabilities of the NetBackup Windows client:

· System State Backup. Only file system backup will work properly. So data backup is a “yes”, but DR is a “no”.
·Granular backup of Active Directory is not supported with this package, however non-Granular Active Directory and full backup are supported.
· Restoring files backed up from an NTFS file system, to an ReFS file system, and vice versa is not supported.
· Agent support is not available with this package. For example, no SQL Server agent support.
· There is no BMR support with this package.
· There is no NBAC (VxAT/VxAZ) support with this package.
·  No new Windows 8/2012 features are supported with this package. For example, no support for NTFS deduplication file system.

This package provides basic backup and restore functionality for file systems (NTFS and ReFS) only and can be used in NetBackup domains running NetBackup 7.1.0.4 and above

 

PLEASE NOTE :  The same rules of patch levels between the Master / Media/ and clients still apply. 

Please see : http://www.symantec.com/docs/TECH29677 - Version Compatibility

Comments 11 CommentsJump to latest comment

CraigV's picture

...going hand-in-hand with BE this isn't good! sad Luckily the BE team are sorting this out...

What was the reasoning behind this as a matter of interest?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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Dyneshia's picture

Sorry , I'm not sure what you mean.  I wrote this as we continue to get many cases and see many posts on the forum looking for information regarding Netbackup and MS Server 2012 .  There was confusion regarding links for the beta program. (this is why I created the blog)  There are 2 separate specific links.  One for 7.1.0.4 and one for 7.6. 

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CraigV's picture

...just surprised that NBU hasn't had support for Windows Server 2012 already...

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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smakovits's picture

I am surprised that you advertise 7.6 Beta as a potential solution even though there is no update path from Beta to the real version.  Surely this is not a good solution in an enterprise environment.

 

If it is in Beta 2 how is there not release date or even a target?  We are a few months away from the 1 year aniversary of the release of 2012 and support is nowhere in site.  Sure, some of the methods noted provide file level recovery but will you stand behind those versions in a real DR situation?

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Dyneshia's picture

smakovits, this blog is to help outline MS windows 2012 server support and beta information. I can understand your frustration, however quality and extensive testing out weighs trying to push something out as soon as possible.  It is best practices to always check the compatibility guide BEFORE you do any updates to the OS, Hardware, agents, etc.  And those links are listed above.  I will try to do some research on who controls release dates and target dates, as I agree would be helpful to customers.

Currently as it stands MS Windows server 2012 will be supported in 7.5.0.6 and 7.6.  Netbackup did create a 7.1.0.4 "release" but as mentioned there are limitations.

 

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smakovits's picture

Dyneshia, I understand the point of this blog entry but I wanted to make it a point that suggesting solutions that do not provide True DR support/backup functionality is frustrating.  I am sure most folks reading this are aware of the beta, but again, aside from the purpose of testing, it should not be listed as a solution unless an upgrade path is to be provided.

As it stands, aside from file level recovery NBU does not currently support Win8/2012 to the level that is required to protect enterprises.  The suggestion that we should delay upgrades until Symantec decides to release a product to support 9 month old OSes is just ridiculous especially if a release date is nowhere in site.  Surely I am not alone, otherwise this blog post would not exist.

At this stage in the game, I feel it to be very important that Symantec make a release date of some form available, but to simply say it is unknown is both scary and aggravating at the same time.  What are we to tell our application owners that request their product be deployed using Windows 2012?  Sorry, please delay deployment for an unknown amount of time because Symantec is not sure when they want to support the OS that you want to use.  I am certain you can see the issue in such a response.

I do understand that you are just the one providing the information at this point and I do appreciate it, but please understand the pressure we are under in order to provide support for these OSes.  And having no real solution is frustrating.

As far as 7.5.0.6 goes, does between June and July mean July 1 or August 1?

 

Thank you, I really do appreciate the information provided

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Dyneshia's picture

7.5.0.6 had been released today. 

http://www.symantec.com/docs/TECH204644

updating this blog now.

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smakovits's picture

Thats great news.  Now for 7.6...but this will at least hold us over till that comes around making it easier to wait.

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Victor Pablo's picture

Hello Guys,

 

Thanks for updating this forum, regarding the new release for 7.5.0.6 (the must wanted!!! ).

 

I have a concern/doubt. Hopefully someone can answer it here.

My environment was working/is working with Master and Medias (6 media servers) all with 7.1.0.4 but our customers pressed to get added windows 2012 clients, which since the release date, they installed on many clients-servers 7.5.0.6. So, my concern is IF I UPGRADE my entire environment form 7.1.0.4 to 7.5.0.6, whats gonna be happen with the images taken with 7.5.0.6? At the time if the metadata images migration phase1 and phase2 start.

It will works?

 

Regards

VP

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Dyneshia's picture

Victor, I see you created https://www-secure.symantec.com/connect/forums/upgrade-nbu-7104-7506-some-client-server-using-7506 which would be the right avenu for this question. 

You have valid concerns as you cannot have the clients as a higher version than the master and the upgrade documentation states this.  You may have an issue with those client images when the master was at 7.1 and the clients at 7.5 . I am surpised your backups were sucessful while running in that configuration.

I would suggest to open a case with support and see if there is anything else you can do. 

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Victor Pablo's picture

Thanks Dyneshia,

Yes, thats right. I did open a new forum expecting to get some feedbacks and any other contributions.

 

A Symantec call will be on place, prior the upgrade.

 

Good luck everyone, with 7.5.0.6

VP

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