When we try to install office 2007 which is 32 bit installation on a windows server with terminal services enabled you will be getting the following errors
Error Information :
Loaded Dll : \\sbc-netapp01\Install\microsoft\Sv_office_ent_2007\Enterprise.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: failed MsiEnumProducts ErrorCode: 2(0x2).
Catalyst execution finished: 02/08/2008 10:44:24. Return code: 30015. Exception caught: ErrorCodeOnly.
PERF: TickCount=544812 Name=RunSetup Description=End function
Solution or work around suggested for this problem
- Open Terminal Services Configuration.
- Click Server Settings.
- Right-click Permission Compatibility, and then click Properties.
- Click to select the Full Security check box, and then click OK.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
Support Link : http://support.microsoft.com/kb/927476