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Workaround to Event 57802 and 57804, catalog mistmatch (Following a successful upgrade, the Backup Exec Server Service fails...)

Created: 28 Dec 2013 • Updated: 28 Dec 2013
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Workaround to Event 57802 and 57804, catalog mistmatch (Following a successful upgrade, the Backup Exec Server Service fails to start and the event logs report an error "The Backup Exec Server Service detected a schema version mismatch)

 

1.- Upgrade existing BE 2010 R3 to 2012

2.- Using existing procedure, copy folders Catalog and Data to safe place or shared drive

3.- Install brand new Windows Server, with the EXACTLY same name as the old one, as on step 1.

4.- Copy the folders Catalog and Data from step 2.- using procedure accordingly

5.- Start services of the new BE 2012

6.- That's it!