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Naor Penso | November 19th, 2009
Hi, It could be a good idea to be able to convert symantec points with symantec products. I know that I would love to convert my points for Norton Internet Security 2010 It could also save Symantec money because a license doesn't cost to Symantec like Amazon money costs ;) Naor Penso
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.peter | November 18th, 2009
The Connect team has been very busy the past month - I wanted to give you a quick update on what's new and what's coming next: New Communities: In late October we launched the new Partner community and just today we are introducing a new Developer community.  You can read more about these communities by visiting their respective community landing pages.  If you are a Symantec Channel partner or Developer jump in the conversation! Faster Performance: This week we completed a major hardware upgrade on Connect.  We've essentially tripled the infrastructure supporting the service.  You should see faster browsing and faster search results. New Features: We've tweaked dozens features on Connect, but a few notable changes are: Updated Group landing pages One click subscribe/unsubscribe from group email notifications Tweaks to the email notification template So what's next?   We're already hard at work on a number of improvements, including: A dramatically improved...
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Gina Sheibley | November 18th, 2009
Symantec Partner Engage 2009, our annual North American partner conference, took place in early November in Orlando, Florida.  The theme of this year’s event was Unstoppable and more than 380 partners and ten media from North America joined us to hear Symantec’s leadership team discuss our focus—both from a corporate and channel perspective—and to learn about Symantec’s channel programs and opportunities for 2010.    Throughout the event, Symantec discussed the Four Rs of the channel: Revenue, Readiness, Reputation and Relevance. Partners were excited to hear about new readiness tools, like SymDemo, and new programs, including the Enterprise Security Specialization and enhanced Renewals Program, designed to help them drive revenue and maintain relevance with their customers.  Finally, we announced a new partner community to help foster collaboration and communication between Symantec and our partners. All of our new...
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Nicolai | November 18th, 2009
I see  "Page not found" and  "You are not authorized to access this page" messages every time I login (logged on anyway)  try to access my points score. What's going on ? Best Regards Nicolai
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Naor Penso | November 18th, 2009
Hi, I have changed my user name from naorp to Naor Penso. Since then, For some reason I am unauthorized to see my point count, also having problems with things concerning my profile (things disapperd and such) I'm sorry if its not the place but i haven't seen Symantec Connect Support button anywhere. Thanks. Naor Penso
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ashtreyy | November 17th, 2009
Guys I am using symantec endpoint manager 11.0 and I want to use uTorrent to download some files but it says l need to open a port inorder to download files from other peers. How do l open ports through the endpoint firewall
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Happybear | November 14th, 2009
I am tired of trying to contact a person at Symantec or clicking on "Help", and getting nothing but computer generated responses, that usually have nothing to do with my problem.  Symantec purposely avoids supplying any Support Hotline because they want noone to ever call them with an actual problem.  The program has been, for the past 10 years, seemingly better than MacAfee, or any others that I've heard of, but the Customer Service is truly LOUSY!
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GorySosa | November 13th, 2009
Hi: We have the to Antivirus Envriroments 10 and 11. We want to consolidate the repors on a single systen until we finish the migration process. Does anyone knows how to configure SEP to see the logs from Symantec 10.x ?
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User12345 | November 13th, 2009
I have been trying to uninstall SEP (since it won't run properly and I just want to reinstall it afterward), but when I try to uninstall it says that another installation is currently taking place and won't allow me to uninstall it. No other installation is taking place (to my knowledge) and I do not know what to do in order to uninstall SEP. Thanks for any help!
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CEwing | November 11th, 2009
WRATH: Not taking the right steps to avoid the wrath of your CIO if the migration doesn’t go well Every company has had its share of network or endpoint computer problems during a typical work day. These issues result in anger and frustration from the end users affected and an increased number of trouble tickets routed through the helpdesk. If communication about a migration is mishandled, these roadblocks will multiply as more end users are unable to access the applications they need to do their jobs. Unchecked, these problems can also affect the choices of key decision makers, causing negative repercussions for IT in the long run. The human element is easy to overlook when talking technology, but communication before and during migration can go a long way in avoiding wrath throughout the process. IT managers should identify key decision makers and work closely with them throughout the process. The company’s migration should be planned out with goals and objectives, and...
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Karthikeyan Sundaram | November 11th, 2009
Like Forums,Articles,Blogs - create a New tab named as "New from Symantec" In that users should be able to get the informations of new releases in Symantec and their features,issues,place to get beta.
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CEwing | November 10th, 2009
GREED: Failing to run a test or pilot to test the migration For any organization, upgrading operating systems can be exciting. But if the anticipation leads to an attempt at immediate adoption without first testing the deployment process, that greedy haste will cause headaches. If the process has any complications or glitches, going straight to implementation isn’t a shortcut, it’s a shortfall. All it takes to overcome greed is a simple pilot test of the new operating system, applications and custom settings before a full deployment. The IT administrator should implement a pilot program to run the new system, see how it goes and make any necessary adjustments. The end result is a smoother migration, happier end users and less calls to the service desk. The first aspect to consider is whether any necessary network changes are required to support the migration. You will need to implement the network changes identified during assessment and evaluation phase performed at...
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dannonjay | November 10th, 2009
"symantec endpoint manager embedded database synchronization error unable to connect to specified server.
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Avenger | November 9th, 2009
As I am coming to stay only for a day or two to get a problem resolved... This forum also happens to be, compared to almost every other, awkward in appearance and it took me a while to even get here, and I was happy once I realized I was actually in the process of finally making a topic, lol. Heck I wouldn't be surprised if tomorrow I am unable to find this topic! And forgive me if this is not the right forum for this, as I did not find what I was looking for in the categories. It is about Windows Security Alerts in Vista. I have Symantec AV Corp Edition 10.2 (which is the version for 64 bit Vista) HOWEVER, it is "not reporting to Windows Security Alerts in a format that is supported" meaning it can't report to it anymore because it's currently doing so in a format that is NOT supported. So, I found out via Google there is a fix for this HOWEVER, I have not come to fully understand WHAT IS NEEDED to get that fix. I am 90...
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CEwing | November 9th, 2009
SLOTH: Being lazy with your migration, not preparing your applications or capturing the right setting and personalities of your endpoints During a migration you should never forget that corporate computer users don’t like change. End users want to start up their computers and see exactly what they expect—the same printer and network settings, background pictures, Internet favorites, and everything they’ve personalized in their most-used enterprise applications. Every Windows 7 migration needs to ensure that the user experiences less disruption and less negative impact during the process. Successful migration to Windows 7 is possible, but it doesn’t happen by chance. Laziness in preparing applications or capturing settings for each client will leave IT lacking at the time of migration. And no one wants end users complaining to management and damaging the overall perception of the process (just wait for our blog on Wrath in a few days). Those IT administrators...
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riva11 | November 8th, 2009
I suppose that is running a strange subscriptions agent, just today I have received 31 times the same message .... regards, Paolo
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ltho | November 6th, 2009
I would like to know if i can still upgrade from SEP ver. 11.0.4000.2295 to ver 11.0.5002.0 when my subscription is already expired??
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Nicole Kenyon | November 5th, 2009
Janice Chaffin, group president of Symantec's consumer business unit, will present at the Lazard Capital Markets Conference in San Francisco today at 3:30 p.m. PT.  Interested in what she has to say? Go to Symantec's Investor Relations Web site to view a live webcast or replay of the event.
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CEwing | November 5th, 2009
Gluttony: Migrating more than you need to by not cleaning things up first Organizations often use an OS migration as a time to evaluate the applications, software and other data files they have on the organization’s existing endpoints. They can also use this time to plan their go-forward imaging standards. Those organizations that don’t go through this evaluation and planning process may be migrating more than is necessary (gluttony) once they begin the migration process. One of the first critical decisions will be determining the specific deployment standards and processes to be used during the migration and, optimally, on a go-forward basis. This could be a considerable undertaking depending on the organization and their existing processes. For example, some IT departments may manage 30+ images that quickly become a logistical nightmare, draining time and resources away from other, more critical issues. However that same company may only need five images to accomplish...
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CEwing | November 4th, 2009
LUST:  Lusting after the latest version before figuring out what makes sense for your organization Before organizations can successfully migrate to Windows 7, they need to know what is in front of them and then formulate the right game plan. While most businesses will benefit from upgrading, lust for the latest version can be like merging into the fast lane without checking your blind spot. If a company’s focus is solely making the switch as soon as possible, it might not take necessary precautions to minimize the time and adjustment for end users. More importantly, a Windows migration project is not just driving a refresh of the operating system, it can also drive key decisions that will likely impact IT organizations for years to come. Organizations should take advantage of the planning time to re-evaluate hardware vendors, software vendors, security strategies and long term management strategies. To get started you need to launch the migration project. This planning...
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Blake M | November 3rd, 2009
PRIDE: Believing that the built-in security and backup technology is all you need Many businesses operate under the assumption that built-in security and backup technology is enough to protect their information. To be truly protected against today's increasingly complex and organized cyber attacks, you need a comprehensive, integrated security solution that provides multiple layers of protection, in addition to scalable backup. In 2008 alone, Symantec detected more than 1.6 million new malicious code threats worldwide, according to the Internet Security Threat Report XIV. This explosion in the number of malicious code threats, coupled with the continued trend towards Web-based attacks, reinforces the growing need for cooperative security and backup responses. Individual point products and add-on functionality are no longer sufficient to protect against today’s attacks, which are designed specifically to steal sensitive information for financial gain. Many of these...
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CommunityOutreach | November 3rd, 2009
My laptop was stolen a few weeks ago. I have 10 months left on my subscription with Norton and I want to transfer the security over to another laptop. How do I go about doing this? Any help appreciated. The website was of very little help. Thanks 
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Christine Ewing | November 2nd, 2009
There is a reason the 7 deadly sins are “deadly.” Lust, gluttony, greed, sloth, wrath, envy, and pride encompass the failings of human nature that cause so many problems in life. They also accurately characterize some of the pitfalls waiting for companies that leap into a Windows 7 migration too quickly, without ensuring they are prepared. These potential pitfalls range from management to back up to security and can disrupt the entire process. However, the deadly sins of migration can be avoided. With the right planning and tools in place, Windows 7 can be an opportunity rather than a challenge. It can give companies a blank slate on which to build a better infrastructure and implement more comprehensive security practices. This daily blog series will explore the 7 deadly sins of a Windows 7 migration and show how these vices can be turned into virtues. Check back tomorrow for the first of our 7 blogs. To see all 7 deadly sins, click here.
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kailaspadwale | November 1st, 2009
Hi GURUs, When i am login to SEPM, at that time got the error "Unexpected server error" and i am not able to login. Also attached snapshot of error message. Please help me. Thanks in advance. Regards, Kailas
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Jeanne | October 31st, 2009
At first I was bummed out when the catalog went away boo hoo no cruise. Then I looked at Amazon and realized how sweet this deal is. I had over 25000 points so I shopped a lot which is great since I like to shop. First I got some "Pergo flooring" to redo the dining room and living room in my home. Then I purchased a new gas range for the kitchen. I got a Wii fit system, an IPOD for my son, a blue ray DVD player, a reciprocating saw, a scan tool for car repairs my husband wanted this stuff. One dual 9” DVD gaming system for my daughters' car, 2 mongoose bicycles for my grandsons, a Sony 12.1 mega pixel digital camera, some mineral makeup, advantage for the dog, a couple of memory sticks one for the camera and one for a gaming system, an extra Wii controller. The Fedex and UPS drivers were delivering to my house like it was Christmas which by the way I have covered with all my purchases. Thanks Symantec I got a bonus this year just by submitting some articles and being...
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