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Connect a server - Create Backup

Created: 11 Feb. 2014 • Aktualisiert: 11 Feb. 2014 | 5 Kommentare
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Hi everybody!

I added a server in Backup Exec 2012, but when I try to create a job backup occurs the follow error:


The agents are installed:



The system logon account (BE) is as Administrator in MXQ08DB004 server.

Somebody already the same problem?


Operating Systems:

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das Bild der sidd3009s

Hello Banfi,

Could you please check if you could run a telnet towards the Remote Server on port 10000? 
Command: telnet servername 10000

You may refer to the following link to get more details on it:


Siddhant Saini
Former Symantec Senior Technical Support Engineer 
Symantec Technical Specialist 
Symantec Certified Specialist.

das Bild der CraigVs


You can rule out DNS as an issue by trying to resolve the media server's name and IP from the server in question, and vice versa...


Alternative ways to access Backup Exec Technical Support:

das Bild der Banfis

sidd3009, Thanks for answer.

The telnet is working. 

Follow IP in nestat:

 Can not obtain ownership information
das Bild der CraigVs sure to include additional information in the original query the next time. There was no mention in your OP of this being an NDMP backup. wink


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