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Solutions not showing up correctly

Created: 15 Mai 2013 • Aktualisiert: 18 Mai 2013 | 10 Kommentare
das Bild der CraigVs
Dieses Problem wurde gelöst. Siehe Lösung.

Hi,

Can an admin please check out Connect...I've seen some forum topics that show as solved not indicate the post that was the solution. Can't share a screenshot, but clicking the show solution button takes you to the correct post, which looks like any other normal post (ie. no green border around it).

Thanks!

Craig

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das Bild der Brɨans

Same issue here. Also, seems a new feature was added to allow for a "split solution"

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

das Bild der John Santanas

yes please, the thread that I mean is on this forum and I cannot find the link for UNMARK as solution anymore ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

das Bild der venkteshs

I have a same problem, i have marked one comment as a solution but now i want to clear it. No option dispaly.

das Bild der Kevins

Thanks guys,

We're aware of the problem and are working on it now.

Kevin

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das Bild der CraigVs

It's fixed now, thanks Kevin!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

das Bild der Kevins

Thanks Craig,

It's still showing up in a few places so we'll keep working.

Kevin

das Bild der Kevins

Things are looking good now -- I think we have it licked.

I've verified that solutions are now displaying as they should.

Thanks for your patience.

Kevin

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das Bild der venkteshs

Admin

Thanks. This issue has been resolved but in article voting status is running as 0 vote but when i voteup it instant display as 19 votes. How it possible?

das Bild der John Santanas

Venkatesh, this could be another bug / issue to post unrelated to this issue ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

das Bild der Kevins

Venktesh;

We've also noticed the voting issue and are looking into it.

Thanks for your patience.

Kevin