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7.5

Results for 7.5

summary From the following Set SLA Editor dialog box: When you configure the component values for SLA Level ( Level ), use the value provided in the parenthesis of the ...
Blog-Eintrag von kedar_k | 01 Juli 2015 | 0 Kommentare
I need a solution Hi Guys!!! Is there a document to know what ITIL version does SD 7.5 and 7.6 use? Thanks in advance! Hi Marilou The main processes Hi Marilou ...
Forumdiskussion von Marilou | 01 Juli 2015 | 1 Kommentar
I need a solution I'm trying to send a change request to workflow using the rules in 7.5 SP1 and I'm getting a 'failed to verify SessionID' when this runs. The ...
Forumdiskussion von smassie | 18 Juni 2015 | 1 Kommentar
I need a solution I am having the issue of users not being able to view the attachments. This only happens to users when they are assigned subtasks. What permissions lets users view and ...
Forumdiskussion von rrmarlatt | 17 Juni 2015 | 4 Kommentare
I need a solution Service Desk 7.5 What ruleset is used for email notifications for subtask? I have emails for assigned to group and to user. But when a subtask is assigned to a ...
Diese Frage ist gelöst worden
Forumdiskussion von rrmarlatt | 11 Juni 2015 | 2 Kommentare
I need a solution I posted this issue back a couple of months ago with no resolution. When trying to resolve a ticket our users get an appliation error. When troubleshooting the issue I ...
Forumdiskussion von rrmarlatt | 10 Juni 2015 | 1 Kommentar
Technical Webinar Online Tue, 16 June, 2015 - 1:00 - 2:00 EDT NetX Connect - Remote ...
Veranstaltung von NetX | 05 Juni 2015 | 4 Kommentare
I need a solution Hi, I have a problem with incoming e-mail creates incidents without a contact and gets stuck with status Awaiting Response. This happens with newly created ...
Forumdiskussion von Callander | 02 Juni 2015 | 1 Kommentar
I need a solution I need to create an incident based on a monitor alert without emailing the alert to the service desk. Since you aren't wanting to Since you aren't ...
Forumdiskussion von RufusS | 26 Mai 2015 | 1 Kommentar
I need a solution Hi I have an odd issue. As I have been implementing servicedesk so I have been adding custom data fileds using the generator. I did this fine with Incident ...
Forumdiskussion von smassie | 22 Mai 2015 | 0 Kommentare