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Reshma Kumar | 18 Aug 2009 | 2 comments

We are looking at adding a more prominent feedback link to the VeriSign.com Website. We would like to get your thoughts on the behavior and positioning of this link. The link will potentially look like this: [+] Feedback.

What's your preference?

1) Rotating [+] icon versus not rotating?

2) Would you expect to see the link at the top, bottom, or right of the Webpage? See below screenshot.

3) Would you like the icon to scroll with you as you scroll up and down a Webpage OR stay put but always in view?

Let us know your thoughts. Thank you.

feedback.jpg

Reshma Kumar | 04 Aug 2009 | 0 comments

FeedbackWe want to hear from you! We make changes to VeriSign.com daily in an effort to improve the user experience of the Website. As you navigate the site, let us know if you experience difficulty finding information, accomplishing your task(s), or anything else. The site is here to serve you and we would love to hear from you on what we need to do to improve it for you.

Leave a comment, email me directly, or use our feedback link on the site.

Reshma Kumar | 03 Aug 2009 | 0 comments

We have officially launched the redesign of the Domain Name Services section of the VeriSign.com Website. Some of you got a preview and deemed it a "great improvement".

The redesign is leveraging our new page designs which we have been rolling out across the site. The local navigation, information architecture, and content have all been improved and updated. The user interface is utilizing richer graphics, color, and interactive elements on the pages.

For example, new search filters allow customers to find registrars and render that information dynamically:
filter.jpg...

Reshma Kumar | 20 Jul 2009 | 2 comments

Here is a window into our world. It is what I like to call our organized chaos. We are constantly in the midst of a myriad of projects with a long queue still waiting to be attacked.

In our Web Design Team, we like to create project boards of workflows and mockups of work-in-progress projects. It helps us to visualize at a glance, the full landscape of projects we are working on. Although, we are constantly looking at things online - and which for our purposes is the ultimate litmus test - having the screenshots wallpapered around our offices makes them readily available to reference and discuss. We sometimes even maintain some of the iterations or options for pages so we can view the progress and which can also be super beneficial for comparative purposes.

wall1.jpg

Reshma Kumar | 17 Jul 2009 | 0 comments

iStock_000000698326XSmall.jpgDo you work for or own a company that has a current, live Website? We're conducting a usability study with people who work on and/or make decisions related to their site. We're looking for a very broad range of participants, from non-technical business owners and Web professionals to highly technical Web developers.

Usability studies are conducted in our corporate offices in Mountain View. We offer $100 for one hour of your time and feedback.

IMPORTANT: If you're currently unemployed, please answer the questions based on the last or most representative previous job(s) you had.

If you're interested, please click on the link below to answer a brief set of questions:

If you're a business-oriented, NON-technical professional,...

Reshma Kumar | 16 Jul 2009 | 2 comments

We are very excited to announce the launch of the redesign of the Partners section of the VeriSign.com Website.

The redesign leverages our updated look and feel, richer graphics, and an improved information architecture and taxonomy of the site content. The intent is to provide a much cleaner, usable, and useful site. The content has been more clearly laid out, compartmentalized, and streamlined. We have utilized lots of white space, graphics to break up the textual content, tabsets, and tables. The end goal is to improve the usability and user experience of the site so that anyone interested in becoming a VeriSign partner can easily learn about out partner programs and enroll, and existing partners can access the partner portal.

AFTER:
...

Reshma Kumar | 06 Jul 2009 | 0 comments

verisign-usability-test.jpg

I am happy to tell you that our homepage evolution process continues in an effort to meet the needs of our increasingly sophisticated and varied users. We have been conducting usability tests on the redesign of our homepage. And as always, the tests were incredibly useful for uncovering a lot of helpful and interesting findings to inform and guide our design. The tests were also great for validating our direction on certain elements and smoking out issues.

We were all pretty stoked about the tests and the results and look forward to getting your feedback as well when the page goes live. Thank you to our test participants for their invaluable feedback.

Reshma Kumar | 23 Jun 2009 | 1 comment

usability-testing.jpg

Participate in a usability test and receive $100 for 1 hour of your time! In our ongoing effort to improve our user experience, we are looking for participants for a usability test upcoming shortly. The tests will be conducted in Mountain View.

We are looking for all types of people: people who do a broad range of business related work from beginners who are just starting out in the field through highly advanced business professionals (sign up); people who do a broad range of Web-related technical work from beginners who are just starting out in the field through highly advanced technical professionals (sign up); and people who...

Reshma Kumar | 22 Jun 2009 | 1 comment
We are redesigning the Naming section of the VeriSign.com Website and so far the tweets on the street are positive:

# fmichlick @Verisign to Revamp its Naming Services website, screenshots looks like a great improvement. To be launched in mid-July. 4 days ago from HootSuite

# domainnamenews @Verisign to Revamp its Naming Services website, screenshots looks like a great improvement. To be launched in mid-July. 4 days ago from HootSuite

# domaincocoon @Verisign to Revamp its Naming Services website, screenshots looks like a great improvement. To be launched in mid-July. 4 days ago from HootSuite

Here is a sneak peak....

Reshma Kumar | 21 Jun 2009 | 0 comments

The top left corner of the VeriSign homepage made an appearance on the news. Cool!

verisign-homepage-on-news.jpg
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