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Design@Symantec
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Vicky Peterson | 27 Aug 2012 | 4 comments

There are some cool new features in Adobe CS6’s Photoshop worth noting. While these are not even half of the new improvements and additions to Photoshop, they are the ones that I see as most immediately beneficial.

  • Content-Aware Patch, Move & Extend – Allows for retouching of images with astonishing ease and control. This is very similar to the old rubber stamp tool, but it can automatically blend the patch into the surrounding area.
  • Mercury Graphics Engine – By directly taking advantage of our computer’s GPU, Photoshop CS6 delivers real-time feedback, allowing us to edit images at amazingly fast speeds.
  • ...
Erin Eng | 20 Aug 2012 | 0 comments

I had the pleasure of speaking with Leah Fergenson, Online Marketing Director, for Symantec.com. She was kind enough to take time away from her busy schedule to give us a high-level overview of some changes happening to Symantec.com. The Online Marketing Team has been working hard on redesigning the Enterprise site based on extensive user research, branding initiatives, and achieving company goals. Here's a sneak peek of some exciting changes to come.

Erin: Why a redesign, and why now?
Leah: Customers were having a hard time finding what they needed on Symantec.com. The navigation was too complex, and page designs were often over-engineered. Additionally, the site needed to reflect the overall company direction to separate the Symantec online experience into a collection of smaller, more targeted websites based on target audience. And as part of that, the Enterprise and Corporate website needed to be cleaned up and focused...

Rich Lam | 12 Aug 2012 | 0 comments

We recently made a few improvements to the global navigation on Symantec.com’s Enterprise Site.
 
Previously, interacting with the navigation bar did not provide users with an ample sense of distinction between the selected menu item and an item being momentarily hovered over. We wanted to make this difference clearer by adding a new background color for the hover state.

 

Secondly, on the homepage the global navigation flyout menu was displaying directly on top of the hero banner. The way it sat perfectly on top of the hero banner made it look like a hero itself. To solve this problem, we removed some borders on the flyout which previously was similar in color to the hero border. This made the nav flyout menu appear less of a perfect fit in the hero area and more of a separate item.
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julie_zagorniak | 23 Jul 2012 | 3 comments

As we continue to strive for a better customer experience on Symantec.com, we are pleased to announce the new Product pages are coming soon for all products, in all languages, across all regional sites.

 

CURRENT VERSION:

 

NEW VERSION:
 

 

The new Product pages provide a more streamlined user experience by consolidating content, highlighting dynamic content (video, product tours, podcasts, etc) and making it easier to navigate. Because we believe in putting our customers first, we completed several rounds of user testing, as well analyzing web metrics, we fine-tuned the design to ensure more focus was placed on getting our customers the information that they need. Here are just a few of the new features we are...

Erling Amundson | 05 Jul 2012 | 0 comments

The way we communicate with each other is changing. I use social media like forums and Twitter to connect and learn from others. It seems that I am not alone. Over one billion people, that’s one out of every seven people in the world, are connecting via some form of social media.

As designers, we try to learn about people and their needs, design for them, and then refine the design. Along the way, we connect and engage with people through things like usability tests and focus groups. But people are describing their experiences in a much broader way including things like how they became aware of a product, purchased it, how they are configuring it and what they do when something goes wrong. We have the opportunity to engage people about every part of their experience.

One way we can engage is through social media. By listening and offering help, we can begin to build a relationship with the people who use our products. It helps to reach out to people where they...

Reshma Kumar | 30 Apr 2012 | 0 comments

The seal of trust and security we're all familiar with which appears on websites across the internet has a new identity.

Now known as the Norton Secured Seal - previously, the VeriSign Trust Seal - the new seal has also undergone a visual rebranding.

Post acquisition of VeriSign Authentication by Symantec, the seal has officially shed its VeriSign cranberry and now shines in Symantec gold. The form factor of the new seal is still about the same, the design is essentially the same with the fused circle check and pill shape, but the color palette is distinctly new. The circle has morphed from cranberry to gold, the check has maintained the same anchoring black, the supporting pill is outlined in a softer gray versus cranberry, and the text which was predominantly...

Jackie Moore | 17 Apr 2012 | 0 comments

Visual Design ScreenshotVisual designs can be presented in different ways, so it always a good idea to know who you will be speaking to. They can be shown with or without annotations depending on the audience. A business stakeholder is less likely to be interested in annotations, but a technical audience might be more interested in the details of the implementation which can serve as the basis for a style sheet.

In my presentation, I might start with the overall concept and how the visual treatments are being applied to unite elements of the page, draw attention to important content and features of the page, and most importantly, enhance the user interaction on your website. The visual design language can include points of balance, symmetry, focal areas, proximity, simplicity, and harmony. I might also address how the visual design fits into the overall brand story, and complements other methods for...

Reshma Kumar | 05 Apr 2012 | 1 comment

Phase one of our brand new website which we recently told you about has been launched, providing a new and improved Corporate and Enterprise user experience on Symantec.com worldwide.

The first phase of the rollout includes the new home page, products and solutions landing page, security response landing page, and global navigation.

The new Enterprise site provides a more engaging experience, more dynamic content (integrated social media, video, podcasts, etc), and a simplified display of information. There is a more prioritized global navigation, a better browsing experience with fewer clicks to key pages, and a more seamless user experience.

Using the interstitial overlay from the home page, visitors can easily gain access...

Reshma Kumar | 26 Mar 2012 | 4 comments

Symantec.com Redesign Coming SoonWe are very excited to announce that Symantec.com is currently undergoing a redesign which will launch shortly.

What To Expect
The redesigned site will take the best of our current site and evolve it to the next level. It will showcase a brand new look and feel, improved information architecture, and refreshed content.

The goals of the redesign are to improve the overall user experience of the site making it simpler, easier, and more intuitive for our customers. The new site will allow customers to choose the type of information they want – Norton, Small & Medium Business, Enterprise, or Partners – without having to click through multiple layers of the website. The Enterprise site will enable customers to...

Steve Riley | 09 Mar 2012 | 1 comment

One of the challenges of user experience design is coming up with a meaningful and universal definition of the word "consistency." And I think, therein, lies a self-defining problem. Universal definitions can often be stated in such a way to overlook nuanced details, potentially making it less meaningful. And interestingly, "consistency" can mean slightly different things to different people.

To some degree, a definition should align with the scale to which it applies. When the "consistency" question is asked regarding a large body of work and it appears to a reasonable person that everything looks like it came from the same company (more or less), then a basic level of consistency has been achieved. That's the easy part.

Now, let's have some fun.

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