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Design@Symantec
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Reshma Kumar | 02 Mar 2012 | 7 comments

We were happy to learn that Symantec.com was named the winner in overall usability by SiteIQ scoring high marks in calls to action, e-commerce and purchasing, and content clarity. This is based on an evaluation by the website best practices firm of leading IT websites on how effectively sites achieve critical design and business goals.

SiteIQ Ranks Symantec.com #1 In Usability

The report looked at sixteen issues to determine how effectively sites support the buying process — focusing on product marketing to services marketing to the quality of the site’s sales contact and ecommerce capabilities. SiteIQ stated that they "Find Symantec.com...

Sumi Rhee | 24 Feb 2012 | 3 comments

As exciting and cool as it is to be tasked with designing Symantec’s mobile phase II “look”, I eventually felt a lot of pressure to make it not only better than what it is today, but to make it aesthetically pleasing to the eye and “touch.” Do you know that phrase, “we eat with our eyes first?” Well in this case, “we (get the urge to) use with our eyes first.”

It is important that when someone comes to m.symantec.com, the “look and touch” not be hard, rough, soft, or squishy. It should feel sophisticated, smooth, and secure – better yet, in Symantec’s lingo that would mean CONFIDENT!

So with my stacked-up pressure, I got on my iPhone to brainstorm. After ten minutes or so, all of the mobile sites started to look the same to me – the same white/minimal background, a...

Pete Rothe | 15 Feb 2012 | 2 comments

My wife and I are in the final few days of a kitchen remodel. As anyone who's ever lived through a remodel can attest to, it is a big undertaking that can really disrupt an otherwise normal home life. However, for a designer it can also be a time to get re-inspired by the creative process. 

As a designer, I took on the challenge of designing the kitchen myself. I knew there would be risks but I also knew that I could also create a space that matched our family's personality much better than anyone else could. 

Ok, I know what you are thinking, what does this have to do with the practice of design at Symantec. My answer is that it has everything to do with designing and delivering a product that meets the needs of your audience. I will address three key points that will explain what I mean.

1. Understand industry best practices.

At Symantec, it is our mission to protect our customers’ connected experiences. There are...

Reshma Kumar | 15 Feb 2012 | 0 comments

Welcome to the Design@Symantec Blog!

The blog was officially launched on Symantec Connect on February 8th and is the next-generation of the original VeriSign Web User Experience Blog started three years ago.

The Design@Symantec Blog will keep you posted on what we are doing on the design of our sites, provide insights on design from our designers, and give us a means of keeping in touch with you.

We hope you enjoy the blog and find it informative. Happy reading and we look forward to hearing from you.

Erling Amundson | 08 Feb 2012 | 0 comments

My name is Erling Amundson. I am on the User Experience team at Symantec and will be blogging about Design and User Experience at Symantec.

Vision is coming up May 7-9 at the MGM Grand Hotel in Las Vegas, NV. You might know that Vision is Symantec’s annual user conference. What you might not know is that the UX (User Experience) team attends Vision every year, doing research that helps improve the design of our products.

The UX team arranges for a number of research opportunities for people to help us better understand them, their jobs and their usage of our products. We conduct focus groups organized around a variety of high level topics. For example, last year we had focus groups on Enterprise Security, Cloud and Mobile. We also host 1:1 conversations to collect detailed feedback on many of our products. The team is always happy to chat about your experiences with our products at any of the breaks, too.

I have attended Vision several times. Every time I...

Izabella Csaszar | 20 Oct 2011 | 0 comments

GeoTrust-Anti-malware-Seal.gifGeoTrust has launched a brand new product called the Web Site Anti-Malware Scan, which scans and alerts users to potential malware on their systems. This is in addition to its existing SSL Seal for confirming a website's identity.

Seal designs are tricky in many ways. First of all, there is limited space into which many elements need to fit. It's also important to find the right balance between a vivid, noticeable seal, and a subtle, attractive design. The goal is that site visitors see the seal and gain confidence in the safety it provides, but that the seal should not be too visually strong or over-powering on a site where it competes with the site's main content...

Reshma Kumar | 07 Oct 2011 | 5 comments

With the passing of Steve Jobs, Apple Co-Founder, I got to reflecting on what are some of the key learnings and takeaways of his design genius that he imparted on our industry and me personally.

5 Things Steve Jobs Taught Me About Design 1. Design is powerful.
Good design is powerful and something that is well-designed from the inside out has the ability to make a huge impact. Steve Jobs famously said that "Design is not just what it looks like and feels like. Design is how it works." A product that is well-crafted—whether it is digital or physical—can inspire a reaction and action from people.

2. Designs should be tasteful.
Sleek, sophisticated, exquisite, and even cute are some of the adjectives that can be associated with Apple...

Reshma Kumar | 05 Oct 2011 | 1 comment

Same Check. New Name. No Hassle.

VeriSign Trust Seals to Norton Secured SealThe VeriSign Trust Seal which you have come to recognize as a symbol of trust on websites, is undergoing a rebranding and redesign.

The VeriSign Trust Seal will be renamed the Norton Secured Seal. This is expected to happen in April 2012. All VeriSign seals will automatically update to the Nortonâ„¢ Secured Seal at that time.

The design of the new seal follows the same form factor as the current seal with the circle and pill-shape, as well as the inclusion of the familiar checkmark. The main differences are in the color scheme and copy. The seal goes from the VeriSign cranberry to a golden yellow and gray.

Look for the new seal to morph its way onto a screen near you in April 2012.

To learn what it all means to you, visit...

Reshma Kumar | 09 Sep 2011 | 1 comment
Website Schematic

Designing a user interface which is solid yet flexible has definite advantages. From time-to-time your interface can and will be put to the test - whether it's something that has to go-live immediately, an update to its branding, a request to accommodate something that doesn't quite fit your model, incorporating a new feature or functionality that's cool but tricky, making something work globally, and the list goes on. There are many challenges your interface is likely to encounter in its existence and needs to be able to accommodate. Clearly, doing a full-on redesign every time you need to make a change is neither practical nor possible. The...

Reshma Kumar | 31 Aug 2011 | 0 comments

I am pleased to share with you the launch of a Symantec Executive blog called Information Unleashed. The blog will focus on executive insights and thoughts on the information age as it relates to your businesses. Authoring the blog are a wide variety of Symantec executives who will offer high-level perspectives on relevant business issues. The first post is titled "Cyber Security: A State of Digital Denial" by Michael Parker. You can read the post here.