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Cleaning a Ticket in Servicedesk 7.1

Created: 22 Feb 2013 • Updated: 22 Feb 2013
brunoyep's picture
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This is a SQL code to clean a ticket in ServiceDesk.

 
I did some tests in ServiceDesk 7.1 and the tickets were cleaned, but you won't return to the ticket IM-000001.
 
It's just to clean the ticket.
 
You just need to change the 'IM-000091' with the number of the ticket that you want to clean.
 
Regards,
 
Bruno Bacelar