Client Management Suite

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Client Software Update Status - Free Troubleshooting Tool 

May 29, 2008 02:25 PM

OK so compliance is stuck at 75%. Where do I begin troubleshooting? WHY are these machines not installing the update?

Look no further! The ClientSoftwareUpdateStatus.exe utility is a C++ application written by myself to help users find out why updates are not installing. The tool will evaluate all known updates on the client machine and find out WHY they are not installed. This can be distributed to client machines using Software Delivery, Task Server, DS, etc.

The only requirement is that the Software Update Agent, and Inventory Agent Package be present as the results from this tool are sent to the NS as custom inventory. The attachment has a ReadMe.txt to hopefully get you started.

License:Altiris EULA
By downloading this software, you agree to the terms and conditions in the Altiris End User License Agreement
Support:User-contributed tools on the Juice are not supported by Altiris Technical Support. If you have questions about a tool, please communicate directly with the author by visiting their profile page and clicking the 'contact' tab.

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ClientSoftwareUpdateStatus.zip   66 KB   1 version
Uploaded - Feb 25, 2020

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Apr 14, 2009 05:38 PM

Hi there.  I've targeted just one machine so far with a SWD task that runs the executable without switches.  And I imported the XML file to create a report from the results.  But when running the report on just the one machine I've targeted, I get no results.  Any suggestions, or is there something I'm doing wrong?

Apr 14, 2009 01:48 PM

This application is just what I've been looking for.  Thanks for creating this tool. 

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