Create an Incident using a Command Line Tool

3.2.3 Edit Incident command

The Edit Incident command behaves similarly to the New Incident command except that it operates on an existing incident and requires an incident id. Unlike the New Incident command, it is not necessary to specify a workitem_title along with commit=yes as a good title already exists.

Note: it might not be advisable to specify any input data other than workitem_comment unless you’re using commit=yes or unless your invoking page explains what is happening. This is because the user has no good way to know what fields may have changed over those originally in the incident (comment is fair game since it is blanked by the edit process anyway and the invoking solution may want to suggest appropriate text for the incident it is helping the user create).

URL:
?cmd=editItem&id=[&=[&=][&commit=yes]]
where:
= the incident number or guid to be edited.
= one of the fields from the Appendix A – Incident view fields.
= a value appropriate for the specified field.

I know this is an old thread, but I just got my hands on this becasue I was looking for a solution to automatically generate incidents for regularly scheduled tasks I want to perform.

I tried adding simple tag to accomodate things like Category and Priority but they did not work.

Now like in my case with what I plan to do with it, the title will be consistent, so the solution to that would be to use Incident Rules to set the Category and such.

It would be great if it could be added right into the xml up front, but at least the Incident Rules could make up the slack.