Dell Product information from SMP
Ever wanted to quickly look up the Warranty status for a Dell computer and either don't have or haven't filled out the components on Asset Manager?
Here is a right-option for the SMP that will allow you to open the Dell Product Information portal for a specific serial number.
The steps to do this are very simple and can be reinterpreted to do many other things.
- Go to Settings - Console - Right Click Options
- Right click on 'User Defined' and select New - Right-click Options
- In the top 'Name' field, name it 'Dell Lookup'
- Set the 'Resource Type' to 'Computer' - this will limit the option to only show on 'Computer' resources
- Add an Expression, Select Inventory - Hardware - Chassis - Serial Number, Click Ok
- In the drop-down, set it to 'Not Null' - this will limit the option to only show on 'Computers' where the SN is not empty
- Add an Expression, Change the value for this line to Inventory - Software - BIOS Element - Manufacturer, Click Ok
- In the drop-down, set it to 'Like' and in the field that now appears enter %Dell% - this now limits the option to only show on Dell Computers with a SN
- In the 'Action Type', set it to 'URL'
- In the 'Base URL', enter http://www.dell.com/support/TroubleShooting/us/en/555/ServiceTag/%Chassis.Serial Number%
- In the 'Open In', set it to 'New Window'
- In the 'Substitution Parameters', click 'Add'
- In 'Group', select Inventory - Hardware - Chassis
- Select 'Serial Number' and add it to the right hand column
- Hit Ok
- Save Changes
If you were to now go to Manage - Computers and right click on a Dell computer that you have Serial Number information via Inventory - you will see 'User Defined - Dell Lookup' as an option. To clean this up a little bit.
- Go to Settings - All Settings
- Navigate down to Notification Server - Right Click Menu
- Right click on 'Right Click Menu', select New - Folder
- Name the folder 'Dell'
- Navigate further down to User Defined - Dell Lookup
- Right click on 'Dell Lookup' and select 'Move', Move it to Settings - Notification Server - Right Click Menu - Dell
- Click Ok
The 'Dell Lookup' will now appear as a right click option on machines that are Dell computers that have a Serial Number in the database.