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The Load Point Diagnostic Utility to identify suspected threats

Created: 22 Jul 2009 • Updated: 27 Jul 2009 | 9 comments
Warrior6945's picture
+4 6 Votes
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This tool generates a detailed report and a list of the programs that are loading on your computer.

You can use the report to research for some malicious program that is not being detecting by Symantec AntiVirus or Symantec Endpoint Protection 11.

Download ESUGLPDU_2.0.exe to your desktop.
Run the tool and it will create a directory in C:\ called "C:\Sym_LoadPointDiag"
There will be a black DOS window open while it runs. Some text will be displayed in the window to show the utility's current operation as it runs.

Navigate to the directory "C:\Sym_LoadPointDiag" and open it.
Inside the folder you will find 2 files. One is called "Finish.bat" {This file can be deleted.}
and a zip file with a long name like " LoadPointDiag_L-020407__TIME_6_40_58_96_DATE_Tue_10_07_2008_Data_Files.zip"

This .zip contains diagnostic logs which can help to identify suspect files, but does not contain the suspect files themselves.

Comments 9 CommentsJump to latest comment

Vinjaram's picture

This tool will really help finding threat.

 

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Vikram Kumar-SAV to SEP's picture

Its not the tool..its you who will have to find the threats in the logs.
This tool is good in finding common loadpoint entries where threats reside.. 

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

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Barkha's picture

 I think autoruns from sysinternals is also a really good tool and the best thing about autoruns is, it gives you various tab for different locations...like schedules tasks, services etc.

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soumyaghosh's picture

THE FILE IS CREATED BUT WHEN I AM GOING TO EXTRACT IT NEED AN ENCRYPTED PASSWORD.WHAT WILL BE THE PASSWORD......

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Senrats's picture

This program installs a lot of random .exe's in the directory. I prefer to know what exactly is being installed and ran. It looks like a good utility, but I prefer more "trusted" methods.

"Trust, but verify."

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Kui's picture

Do I run it on all the clients that are infected?

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Vikram Kumar-SAV to SEP's picture

 Yes

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

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Liang Zheng's picture

yes it;s good!

There is no accident !

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