SQL Code to Clean ALL Tickets in ServiceDesk 7.1

Created: 22 Feb 2013 | Updated: 22 Feb 2013 | 3 comments

brunoyep Certified

This is a SQL code to clean ALL tickets in ServiceDesk.

I did a test in ServiceDesk 7.1 and all tickets were cleaned and the SD 7.1 return to the ticket IM-000001

Regards,

Bruno Bacelar

This download was constructed with the help of the users: reecardo and TGiles

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Comments 3 Comments • Jump to latest comment

Bugatti

Nice query brunoyep. Do you have one for 7.5? If so, this would be highly appreciated.

brunoyep Certified

Yes I have, but the code for SD 7.5 is just for clean a ticket.

You can get the code in this link: https://www-secure.symantec.com/connect/downloads/cleaning-ticket-servicedesk-75

Bruno Bacelar

Bugatti

Thanks heaps!