The Sylinkreplacer tool for connecting SEP clients to a SEPM
Created: 01 Jun 2009 | Updated: 02 Jun 2009 | 67 comments
The "SylinkReplacer" utility is designed to replace Sylink.xml files in existing Symantec Endpoint Protection clients.
Note: The "SylinkReplacer" utility is only for use in Symantec Endpoint Protection environments.
Note: The zip file is password protected. To unzip the file use the following password: symantec
1. Extract the file to a convenient location, such as the Desktop, using the unzip password provided above.
2. Follow the instructions provided in the SylinkReplacer.PDF
3. Execute the tool by double clicking SylinkReplacer.exe and follow the onscreen instructions.
Please note that the DOS window should not be closed during any course of action while the tool is running.
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Comments 67 Comments • Jump to latest comment
Hey its great you uploaded this tool
If a forum post solves your problem, please flag it as a solution. If you like an article, blog post or download vote it up.
Most of the times Support is not sure what is internal and what can be external otherwise this tool would have been out long time back..
But I still beleive Cleanwipe should be just internal.
Vikram Kumar
Symantec Consultant
The most helpful part of entire Symantec connect is the Search button..do use it.
I gues you only hear from folks who had a problem with CW. I have used it on servers and desktops (PCs and laptops) for years with no issues.
I even used to prepare a new server for installing a SAV console or a SEPM with it.
To me it is a vital tool sometimes.
Thanks
Helping Tool for client Connectivity.
This is good tool for Symantec FAN
vote !
Good Job Aniket, this will for sure help Customer/Users.
Thanks & Regards,
Mudit Kumar
Very Usual,
Thank you for this Article!
Very good tool
Best Regards.
Hi
Thank you very much
your tool is working and very useful for Symantec FAN here.
Thanks a lot. This will definitely help.
Great Article, attached PDF is good also.
Thank you!
Thanks !
Appreciated !
Is my tools favorites....mmm is good!!
FYI
He is the one who actually coded it
https://www-secure.symantec.com/connect/user/sandeepcheema
Vikram Kumar
Symantec Consultant
The most helpful part of entire Symantec connect is the Search button..do use it.
Excellent job...
Is it possible that this nice little tool only works on english operating systems?
I just ran the tool sucessfully on a computer running Windows Server 2003 (English). On another domain, on a domain controller running Windows Server 2003 (German) the tool complains that I'm not a member of local or domain admin group.
As far I remember this tool wasn't tested on Non English OS. However that should not matter if it failing at authentication.
Vikram Kumar
Symantec Consultant
The most helpful part of entire Symantec connect is the Search button..do use it.
Hi,
Yes it is a know issue that this tool fails on non english system, main reason being it referes to groups by name instead of ID's.
For example it will check that the account you are logged in belongs to the "administrators" group, which usually has a different name on Non English Windows.
Unfortunately there is no way around this, you can script the Sylinkdrop utility found on the tools folder of SEP CD2 instead.
Regards
--
Symantec Support
MCSE / CCNA
Well, determining user accounts and groups by name is a common programming mistake. Luckily I only have a handfull of clients to fix.
great tool i really need it for support
THANK YOU!!!!!!!!
Posting this tool in the forum here saves people a load of time contacting support. What still boggles my mind is why support would instead want to be swamped in useless support calls and requests when their should be a public area like this for all of Symantec's support tools.
Bravo to the user Aniket Amdekar for his insight by providing this tool publically in the forum...............
CAT
saved a lot of time.. cannot understand why symantec didnt promote this.
Regards,
Mufi
Cell: 91-9324220223 / 91-9820688890
Email: mufi@mufi.in
Website: www.mufi.in
if Someone is interested in scripting
How to Automate Moving Agents to Another Group in Symantec Enterprise Protection
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008010906205448
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Thanks sir.
cool stuff bro
Thanks so much ! This tool worked like a charm
Hi All ..
I have successfully move SEMP 400 more clients to my new server using simple script .
I use Psexec.exe to run scripts remote computers
This good for any one dont wish to take more risck environment guys
You can find the scripts & PStool on attachment.
Cheers
en realidad esta ha sido una herramienta super util, ya perdí la cuenta de cuantas veces la he utilizado!!
Gracias!!
Hi All / Aniket,
today i tried to download the sylinkreplacer.zip and started the exe file in the zip. My McAfee has found a malware in it. ESUGReg.exe.
please repack it as clean file.
Hi Jaisankar,
I downloaded sylinkreplacer.zip and ran it, Symantec Auto Protect did not find any infection, I scanned it manually couple of times and found NO infection. Seems like this zip file is not infected.
Thanks & Regards,
Mudit Kumar
Revently I migrated to a new server (same IP and server name). The sylinkreplacer tool worked great. But how would I perform the same process manually for machines that are not part of the Domain?
Thanks all for your help.
Unis
Hi,
You will have to stop Symantec service first before replacing sylink.xml file manually.
Follow the steps :
Start --> run --> smc -stop ( It will stop the service)
Copy Sylink.xml file and replace under c:\program files\Symantec\Symantec end point protection, it will ask you to over rite file, click yes.
Start --> run --> smc -start (it will start the service)
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
I like this tool
great thing pal..
Thanks & Regards,
Srikanth.S
"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)
Hey there,
I am an sys admin for the NG in TX and have domain privileges and local admin privileges to both my serves and my client machine. when i run sylinkreplacer it keeps telling me i do not have rights or permissions.. any ideas?
I am unable to extract the files from the zip file. It tells me that the password "symantec" is incorrect.
Hola estimados, probé, pero tengo problemas, me genera un archivo no_ping.txt, que puede estar pasando, revise el firwall y esta desactivado.-
Saludos
Does anyone know how to get this tool to work on 64bit windows 7? I have about 100 machines left and there all windows 7 and the tool will not replace the file.
I have the same issue as Stanleyj. All xp systems updates sylink. All win7 machines state "path not found".
No windows firewall or UAC turned on. Does sylinkreplacer has a win 7 issue?
Hello,
I just ran sylinkreplacer on my new SEPM server with Server '08. All of our clients are win7 pro 64bit and they are not being found with sylinkreplacer. Please don't tell me win7 pro 64 bit does not work with sylinkreplacer???
-Ben
Hi,
I think you can try to deploy through following way, check this thread
https://www-secure.symantec.com/connect/forums/client-deployment-failed#comment-5283271
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hi
I use Sylinkreplacer tool to replace the sylink.xml file,but there is a problem that I can not stop the access"SMC" on the client,I have type the password in the Sylinkreplacer already,but it doesn't work,there is still a window appear in the client that let me type the password to stop the "SMC".
Is there any infection that my password is too long? My password is 20 characters length
Below is the link to download the SylinkReplacer for SEP 12.1
http://www.mediafire.com/?7mw1n25yywdu1dq
password is Symantec (lowercase)
I tested it using a SEP 12.1 client which was not communicating with the SEPM and is was successful.
It bypasses the SEP 12.1 tamper protection.
The password specified doesn't open the compressed file after download??
Can anybody provide the password, so as I can use this utility for SEP 12.1
Thanks for uploading and sharing important things.
I will try; if any problem I will chase with you, is this fine for you.
Gr8 Link
Thanks.
voted up.
I have to move SEPM 12.1 Small Business from an old failing server to a new VMware server; I have about 60 clients to move. In the past I have noticed that directions and fixes for the enterprise edition do not work for the small business edition, does anybody know if the Sylinkreplacer will work on Small business edition?? Or do I have to literally "remote-in" to every users PC delete old client and replace with new client from new server?
Hello Team ..
I am using SEPM RU1 Mp1. my live updating process was not working peroperley. then i removed manager and reinstalled it. but now my i need to communicate my all client,s to server.i also ran the sylink replacer but it showing access is denied. it is not possible to go every machine for sylink drop. please help me how can i communicate my client with server .... it is too urzent.....
the sylink replacer for SEP 12.1 is different than SEP 11
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Dear Sir Where can i get the replacer tool for sep 12.1
you need to contact Symantec support team and request for the tool.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Try to turn OFF Tamper Protection and then run the tool again
Sorry try to turn OFF Tamper Protection and then run the tool again
Thanks for posting this tool! You have done the community a great service.
Now, if we only had the 12.1 version posted...
Hi,
I'm using the SylinkReplacer_12.1.exe and when it runs against a known IP address, valid administration password and login I see the following message appear in the DOS screen:
I'm only using the one IP address at this time and nothing else is appearing on the screen.
What does this mean and how can finish pushing out the sylink.xml file to this one address.
fyi I get the same message for all the IP addresses I'm trying to discover.
I have version 12.1.671.4971 of the mgmnt console
Any help would be great
Thanks
Tony
I finally figured out what the issue was.
The internal batch files that the tool uses, uses the word "type" it as the succes condition. It should use ttl since "type" is not used in all implementations of "ping". I change to "ttl" and the script connues further. Still some issues but I think they are password related.
One suggestion though. The utility erases itself upon completion, whether it's successfull or not. Probably not the most optimal of solutions
thanks a lot. it help me alot to add clients running SEP11.7 to SEPM12.1. but clients status shows offline. can anyone help me with this???
Does not work with SEP 12.1 :(
Hi,
Sylink file location has changed in SEP 12.1.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hi!
I'm looking for the Sylinkreplacer version for 12.1. However, i cant find it on the forum
I open a case at Symante Support, but they're taking to much time to reply
Is it possible that you could provide me this tool? I kinda need it now!
Thank you anyway :)
Hi,
Could you share support case number with me, I will make sure that you will get the credentials to download Sylinkreplacer tool.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hi
I've checked SEPM console (SEP 12.1.2015.2015) and there's a way to update clients, without using sylinkreplacer
Go to "Clients" tab, then "Add a client" and there you have 3 options
- New package
- Existent package
- Communication package update
I choose the third option, which does the same function as sylinkreplacer
With this option available, there's no need to use sylinkreplacer
Thank you anyway. :)
Yes, this is a new feature in 12.1 RU2. See here
Restoring client-server communications with Communication Update Package Deployment
SEP Knowledge Base
Endpoint SWAT
Great tool.
Hi all
if our SEP client are in version 11., we also have been built new SEPM v12.1 ... to replace syslink.xml for new commnunicating of sep client v11. then what version of sylink replacer should i use ? sylink replacerv11.x or sylink replacerV12.1 ...
Thanks so much
use sylinkreplacer 12.1
SEP Knowledge Base
Endpoint SWAT
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