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new discussion 20 Oct 2014
Some program installs create a GUID that's unique on each machine to centrally manage the app.  Is PC Anywhere such an app to avoid including in a hard drive image?
updated discussion 20 Oct 2014
HI .....  Using WISE 6.2, I have created a property "CHECKEXE" in system search to look for "ABC.exe" file, if it finds ABC.exe does not install the feature2. I added condition for the feature2 by going to the Feature> Add Contidion entered: NOT CHECKEXE. To make sure my system search works alright, I added property [checkexe] on welcome dialog. I get the right path if ABC.exe exists but ...
new discussion 20 Oct 2014
With ServiceDesk 7.5 SP1, is it possible to remove the "Filter" option located in the top right corner of the Comments and Process History web parts?       Thanks
new discussion 20 Oct 2014
Here is some set up info: I am attempting to create an image of a laptop running Windows 8.1 I am using the updated Ghost64.exe file version 12.0.0.6282 I have Secure Boot turned off in the BIOS I have the 'Turn on the Fast Startup' option in Windows turned off I have run a check disk and it indicates that there are no issues with the drive   I keep getting the, "Encountered an ...
new discussion 20 Oct 2014
Some program installs create a GUID that's unique on each machine to centrally manage the app.  Is PC Anywhere such an app to avoid including in a hard drive image?
updated discussion 20 Oct 2014
HI .....  Using WISE 6.2, I have created a property "CHECKEXE" in system search to look for "ABC.exe" file, if it finds ABC.exe does not install the feature2. I added condition for the feature2 by going to the Feature> Add Contidion entered: NOT CHECKEXE. To make sure my system search works alright, I added property [checkexe] on welcome dialog. I get the right path if ABC.exe exists but ...
new discussion 20 Oct 2014
With ServiceDesk 7.5 SP1, is it possible to remove the "Filter" option located in the top right corner of the Comments and Process History web parts?       Thanks
new discussion 20 Oct 2014
Here is some set up info: I am attempting to create an image of a laptop running Windows 8.1 I am using the updated Ghost64.exe file version 12.0.0.6282 I have Secure Boot turned off in the BIOS I have the 'Turn on the Fast Startup' option in Windows turned off I have run a check disk and it indicates that there are no issues with the drive   I keep getting the, "Encountered an ...
updated article 16 Oct 2014
Symantec has created the following process to identify Unix, Linux and Mac (ULM) computers that are vulnerable to the Bash Shellshock bug. Description The process uses a custom inventory script that can be ran on ULM clients. A zipped file is attached to this knowledge base article. The file name is: vulnerabilities-check-dataclass.zip. It contains three files which should be imported ...
new article 14 Oct 2014
This article is intended to give a reliable method for using Ghost to capture Windows 8.1 update 1 images for deployment. Currently, Ghost has difficulty with Apps. Apps in Windows 8.1 refer specifically to a class of programs installed via the Windows Store that,  once installed, appear on the Apps screen. Prerequisite: The firmware of the machine where the image will be ...
updated blog entry 08 Oct 2014
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!  
updated blog entry 08 Oct 2014
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new blog entry 08 Oct 2014
Discussion en anglais ici : http://www.symantec.com/connect/blogs/itms-75-sp1-hf3-now-available Et les détails (EN) ici : http://www.symantec.com/docs/DOC7709 Cette mise à jour inclus les 2 hotfix précédents, mais il faut mettre à jour en SP1 d’abord. Attention de ne pas installer ce hotfix, avant de bien avoir la mise à jour des tous les agents, et site serveurs, en SP1. Après le ...
updated blog entry 01 Oct 2014
Below are the most visited posts in the Endpoint Management Community for September 2014 How to downgrade IE 11 to IE 10 to IE9 Windows System Error Codes (exit codes) Description Install and Configure SQL Server 2008 Express Understanding Error 1603: Fatal Error During Installation Windows Installer & Safe Mode How is everyone addressing the forced Java dialog "Java Update Needed - Your Java ...
new blog entry 26 Sep 2014
Don't normally post about non-Altiris stuff but what NVidia has recently managed to do deserves applause. NVidia have managed to create a technology which can model in *real-time* global lighting effects. This enables them to set up a scene model in memory and then perform a real-time photo-realistic render using their Maxwell engine. They decided, as a engine test, to see if the 1969 ...
updated download 14 Oct 2014
I wrote these little filters for separating computers with pcAnywhere Host Only and full installation. It's been written for a Client Management Suite 7.5 HF6 environment with pcAnywhere Solution 12.6.7 HF1. Have fun with it. STHN
updated download 01 Aug 2014
If you want some packages no longer being replicated to any package servers you could go in and edit this package and remove all the package servers or sites to which the package is replicated to. This can be quite a lot of work if you have many packages which you want to edit... I was in this situation where I had many patches some of those were more than 300 MB large and I did not want those ...
new event 10 Oct 2014
The Symantec Client Management Suite 7.5 Administration course is designed for professionals tasked with using Symantec Client Management Suite (CMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, handson course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management ...
updated event 08 Oct 2014
  The Symantec Client Management Suite 7.5 Implementation course is designed for professionals tasked with implementing Symantec Client Management Suite (CMS) in their organizations. This five-day,instructor-led, hands-on course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. This course teaches students the underlying ...
new event 07 Oct 2014
Please join us for the next Kansas City Endpoint Management User Group meeting on November 13th from 12:00pm to 4:00pm at Dave & Buster's.   Lunch will be served! And games!   Agenda Lunch, Welcome & Introductions AMS - How We Manage Our Assets from Cradle to Grave by Ziggy Jarczyk, Johnson County Community College Walk through of CEM - How to Install and Configure & Best ...
new event 18 Aug 2014
Come join IT leaders from around Tulsa, along with the Intuitive team for lunch on August 22nd! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. "MDM is Dead" The network perimeter is vanishing. We don't own our devices, and our users have so many of them! Mobile Device Management (MDM) was supposed to solve this problem. ...
updated event 13 Aug 2014
Please join us for our next joint Philadelphia Endpoint Management and Security & Compliance User Group meeting on Friday, August 15th at Hershey! Breakfast will be served!   Agenda: At the Hotel- 09:00-09:30 a.m. - Breakfast, Welcome & Introductions 09:30-10:45 a.m. - Reporting for Antivirus Console by Jason Aguiar, Novacoast 10:45-11:45 a.m. - Breakout Sessions for each User ...
new video 23 Sep 2014
This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk will pick this up from the CMDB and you can use it in a call. There might be an esier way of acomplishing this.   Hope this can assist someone that might need the automatic location to user ...
new video 16 Sep 2014
If you havent seen a demonstration of the ITMS app for Ipads, which was part of the 7.5 release, here is a quick 5 minute overview for you. ITMS Admin app is a mobile extension of the Symantec Management Console. It lets you monitor client computers, check Patch, Inventory and Software data. It also lets you start the tasks on client computers, check status of policies and tasks, and more. The ...
new video 21 Aug 2014
The video shows how to create a new target in ITMS Management Views.
updated video 11 Aug 2014
This is a how-to video on creating the Netboot image for OS X 10.9 using Symantec’s Mac pre-OS Creation Utility (MOCU) application. To download this video for viewing right click the mp4 below and choose "Save target as". Note: This is a silent video.  
updated video 10 Aug 2014
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest content is availabe by using the search option. Following is the ITMS Cloud SymHelp URL: http://help.symantec.com/CS?locale=EN_US&vid=v90719369_v93032876&ProdId=SYMHELPHOME&context=itms7.5
new idea 08 Oct 2014
Within the Resource Manager you can check the Job and Task Status of one client. Back to the Console. While looking at one of the Inventory Policies, switch the "View" to "Computers and Users" within the "Applies To/Compliance" section. The list of computers which ran the Inventory Policy is being displayed. OK, let's doubleclick on one of these computers. It opens up the Resource Manager, ...
new idea 08 Oct 2014
Please add the compliance status to the computers view on the "Applied to" section of the policy.  This would make my life so much easier.  I realize there is a report, but this addition would make things really easy to tell which computers are in compliance and which are not.  
new idea 01 Oct 2014
Check Agent/Plug-in rollout policies (see screenshot) Why is it called: "Deployment Site Server Components - Upgrade" but: "Deployment Task Server Components - Install" "Deployment Task Server Components - Uninstall" ? It is obvious to me that it's only about "Task Server" not "Site Server" (=Task/Package/OOB/NBS etc.). And why not put them down to: Notification Server/Site Server ...
updated idea 24 Sep 2014
Hi, I am working as Sr. SQA Engineer in Ghost Solution Suite (GSS) team. We had several defects that were logged in the Live Update 5 release of GSS build 2266 that were fixed in the 2269 release. There are about 23 binaries which are need to fix the issue. Issue found with the new drivers for Intel Matrix AHCI controller makes Ghost in hang state. Now most of the hardware are coming with ...
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