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new discussion 28 Jun 2016
WHello, We are having issues creating an image on a Dell Latitude E5430 using Ghost Solution Suite 2.5. We are using a Ghost Boot CD. The CD runs fine, but when we try to use the Unicast to connect to the Ghost Server, it says "Connecting to " but it hangs up and does nothing from there. One guess is that WinPE might not be connected to the Internet. Let me know if you have any ...
updated discussion 28 Jun 2016
I'm evaluating 8.0, we are currently on 6.9.  We are running into multiple issues that causing us to look seriously into other products.  But I can't believe these are bugs, there has to be something we have setup wrong or doing wrong in general. IMAGING: 1. Job set to Boot to WinPE, Deploy Image, Boot to Production. However, once the system boots to WinPE, the Boot To job sits ...
discussion comment 28 Jun 2016
new discussion 28 Jun 2016
Hello, Since the upgrade to 7.6 (we are now on 7.6 HF7), we have been occasionally getting the error below when we try to merge resource records: "Merge failed. Converstion failed when converting from a character string to uniqueidentifier" We don't want to alter anything in our database but this appears to be related to a SQL Convert error. Has anyone else come across this? If so, what did ...
updated event 28 Jun 2016
Please join us for the next Chicago Endpoint Management User Group meeting on August 5th from 9am to 1pm at Cook County Farm Bureau in Countryside, IL. Lunch will be served! Agenda: Welcome and Introductions – Joe Scola Customer Presentation: Dan Kujala – Using ITMS with 25,000 installs Symantec Presentation: Brent Ring, Symantec – ServiceDesk Lunch and Networking Conclusion, ...
updated discussion 28 Jun 2016
Another upgrade bites the dust.   Attempted an upgrade from 7.6 latest hf to 8 and it crashed at configuration after all installs were done.  None of the altiris services will start.  Lot's of aspnet errors in event viewer.   SIM Says 8 is installed but not properly configured.  I can't reconfigure because the install can't get ...
new discussion 28 Jun 2016
WHello, We are having issues creating an image on a Dell Latitude E5430 using Ghost Solution Suite 2.5. We are using a Ghost Boot CD. The CD runs fine, but when we try to use the Unicast to connect to the Ghost Server, it says "Connecting to " but it hangs up and does nothing from there. One guess is that WinPE might not be connected to the Internet. Let me know if you have any ...
updated discussion 28 Jun 2016
I'm evaluating 8.0, we are currently on 6.9.  We are running into multiple issues that causing us to look seriously into other products.  But I can't believe these are bugs, there has to be something we have setup wrong or doing wrong in general. IMAGING: 1. Job set to Boot to WinPE, Deploy Image, Boot to Production. However, once the system boots to WinPE, the Boot To job sits ...
discussion comment 28 Jun 2016
new discussion 28 Jun 2016
Hello, Since the upgrade to 7.6 (we are now on 7.6 HF7), we have been occasionally getting the error below when we try to merge resource records: "Merge failed. Converstion failed when converting from a character string to uniqueidentifier" We don't want to alter anything in our database but this appears to be related to a SQL Convert error. Has anyone else come across this? If so, what did ...
updated discussion 28 Jun 2016
Another upgrade bites the dust.   Attempted an upgrade from 7.6 latest hf to 8 and it crashed at configuration after all installs were done.  None of the altiris services will start.  Lot's of aspnet errors in event viewer.   SIM Says 8 is installed but not properly configured.  I can't reconfigure because the install can't get ...
new discussion 27 Jun 2016
Can this tool be used to limit access to a server only to login requests coming from specified IPs or subnets?
updated article 25 Jun 2016
In IT Management Suite 7.6, you can add an attachment to the Automation Policy e-mail. Note that no UI changes are introduced and it is just a way to define attachment in the existing UI. You can use this option for Send automated report e-mail task, Send automation policy e-mail task, etc. To add an attachment to an e-mail, you must add some "markup" tokens to define the attachments and the ...
updated article 31 May 2016
  Component definition This component gets all items of the type specified from the Notification Server. Component icon Definition of component input value or values Table: Input values Input value name Input value data type Example format Comments Timeout [Number] 10000 Time in milliseconds type Name [Text] Altiris.TaskServerTasks.ScriptTask.ScriptTaskServerTask A list of all ...
updated article 31 May 2016
Purpose: To be able to deploy Workspace Virtualization agents and layers for software delivery.  HOW TO: In Ghost Solution Suite there is no default jobs or process to use Workspace VIrtualization from the console.  In the eXpress share I created an Workspace folder  In the GSS console I create a Software Delivery task. 1. Right click in the jobs pane and create new ...
updated blog entry 25 Jun 2016
La console "classique" et historique de Deployment Solution 6.9 (DS 6.9), alias "Express solution", rachetée par Altiris avant 2000, puis par Symantec en 2007, reste tellement performante, que cette plate-forme est devenue la nouvelle mouture de la suite Ghost Solution (GSS 3.0). Ce qui est une très bonne nouvelle pour tous les usagers de cette plate-forme, utilisée depuis plus de 20 ans. Car ...
updated blog entry 23 Jun 2016
Thanks to all who attended our Webcast discussing one of the replacement options for pcAnywhere -- Bomgar Connect. If you missed the webcast, listen to the recording here: https://www.brighttalk.com/webcast/13361/209065?cid=70138000000eMk6AAE&mc=199213&ot=wc&tt=em Bomgar Connect provides secure remote support to employees and customers anytime, anywhere. With easy-to-use features such as ...
updated blog entry 23 Jun 2016
To make it easier to find past and upcoming webcasts related to Symantec Endpoint Management solutions, I'm creating this blog post and will keep it updated over time. The links below for past webcasts will include the recording and Q&A. The links for upcoming webcasts will send you to the registration page. Enjoy! Webcast Topic: Update on pcAnywhere replacement options Date: June 22, ...
new blog entry 23 May 2016
**Register Now for This Free 3-Hour Symantec Certification Webinar to Ensure Your Success!*** https://symantecevents.verite.com/34479/123456 Join us for an engaging webinar covering some of the Symantec IT Management Suite 8.0 SCS exam objectives. This 3-hour webinar will provide you knowledge, skills and confidence to succeed. During this webinar, Rajesh Rathod, will explore some of the ITMS ...
updated blog entry 18 May 2016
The "Prepare for image capture" stays on "waiting for agent to get the task" indefinitely or until it times out The SMA on the client machine gets the task. Sysprep runs for few seconds and then it stops, without returning any error message to the SMA/Console. When running Sysprep manually on the client, C:\Windows\System32\sysprep\sysprep.exe /quiet /generalize ...
updated blog entry 18 May 2016
The Create Image Task fails with generic error: "ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in File Tcube_ClientCaptureImage.cpp at Line No 815. Type of exception is ClientCaptureImageException. Error Description is Child Process returned an error. The exit code from process is 1. Value of Windows error code = 183 and message is Cannot create a file ...
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
download comment 26 May 2016
new download 17 May 2016
It looks like there are no overall summary and status reports for the agent health status on ITMS 8.0.  I was also unable to find anything here on Connect.  I've gone ahead and created two reports for this.  One being a summary report and the other being a details report.  You can use the two individually or together as the summary report will drilldown into the ...
updated download 26 Apr 2016
I had the challenge to group mobile devices into mobile phone or tablets. For example, for Apple devices this was quite easy because the model either contains iPhone or iPad. However, looking at the model of Samsung devices this looks different. Here some examples:   samsung GT-P5210 samsung SM-G25F samsung SM-G920F samsung SM-G900F samsung GT-I9506 I directly thought I can use Regex ...
updated event 28 Jun 2016
Please join us for the next Chicago Endpoint Management User Group meeting on August 5th from 9am to 1pm at Cook County Farm Bureau in Countryside, IL. Lunch will be served! Agenda: Welcome and Introductions – Joe Scola Customer Presentation: Dan Kujala – Using ITMS with 25,000 installs Symantec Presentation: Brent Ring, Symantec – ServiceDesk Lunch and Networking Conclusion, ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec Client ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client Management ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec Ghost ...
updated event 18 Jun 2016
XVUE® by NetX - More Than Just Remote Control Software! XVUE® by NetX supports remote users by using on-demand support sessions, monitoring and updating remote computers, receiving alerts when they need maintenance, and supporting unattended remote machines. Monitor of Remote Systems Secure Connectivity File Management Agent or Agentless Works over Internet Easy to install and own We will ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
new event 08 Jun 2016
Register here: https://www.brighttalk.com/webcast/13361/209065?cid=70138000000eMk6AAE&mc=199213&ot=wc&tt=em Join us for our next Endpoint Management webcast on Wednesday, June 22 to learn about Bomgar Connect – a new cloud-based remote support solution and a replacement option for pcAnywhere. Bomgar Connect provides secure remote support to employees and customers anytime, anywhere. With ...
new idea 27 Jun 2016
To whom it may concern, I am requesting the option to add a SHA 256 value in the application and device control policy. Currently one can only add a MD5.  We have advanced threat monitoring tools that hold potentially malicious content in a quarantine while it waits to determine if it is in fact a threat.  Once content is quarantined we are emailed a SHA 256 value.  Since ...
new idea 23 Jun 2016
I would like and I need the possibility to change the Computer-DESCRIPTION with GSS 3.1. I CAN Change Computer-NAME, IP-Adresse, Domain and so on but it seem´s to be not possible to change the Computer-DESCRIPTION like it WAS possible with GSS 2.5. I can't believe this, but it looks like the Developers just FORGOT the DESCRIPTION. I´m not sure, but  I think that it can´t be an great ...
new idea 10 Jun 2016
Within the console there is an option to recreate the selected preboot environment - when clicking this it prompts all Site Servers running NBS to recreate. In an Enterprise organisation (+1000 Site Servers) this option is not suitable as there is no option to control which Site Servers you would like to recreate on. This could be improved to allow the Altiris admin to select ...
new idea 09 Jun 2016
The range for manged computers per Notification Server is extended by every new release. Now with current release 8.0 the following applies Ranges of recommended component totals for IT Management Suite 8.0: Managed computers per Notification Server    1 - 35,000 This helps to consolidate NSs in large environment and also I can help to remove hierarchy / replication. However ...
new idea 08 Jun 2016
I can add policy exclusions so Firefox updated can run as needed, however Chome works in such way this is not possible. I suggest a way be found, for now I have to manually alter the policy, or move PCs into a different group temporarily.
new idea 01 Jun 2016
Please evaluate option to add SAP vendor and its product SAP GUI for Windows (currently in version 7.40) into PMImport and supported patchable products. We have thousands of installations in our enterprise and there are many minor releases (updates) of that product to be unified. Automated version control (upgrading/patching) would save us a lot of manual effort.
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