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new discussion 25 Jul 2014
We are beginning to upgrade users to Office 365 but we have to deploy Office 2013 first.  We want to uninstall Office 2010 on all devices before installing 2013 using Symantec Management Console - Altiris v7.1.8400  I have the 2013 install package ready to go.  I modified the MSP to how we wanted it and to remove all the old Office programs.  Everything works great except ...
new article 25 Jul 2014
When imaging across a network, the preboot operating system require drivers to make use of the machine's network card. One of the most common issues with Ghost Solution Suite and Deployment Solution is that the network is unaccessible in the preboot operating system. The typical result of this is that it will boot to the WinPE environment and be unable to pull an IP address. When using the ...
updated discussion 25 Jul 2014
Hi everybody I have a little question In my environment CMS when I try to modify some user to aggregate his location or department manually, appears this error that attach here. somebody know what's this? or how resolve?? Is a database error or an application errror? here are part of logs too.     Data class 'Global Windows Users' contains invalid data. Instance is ...
updated discussion 25 Jul 2014
We're running 7.1. I recently noticed, after rebooting the NS that SBS services are missing. How do I reinstall them?
new discussion 25 Jul 2014
I am writing an applicability rule for the following OS's to deploy IE11: Windows 7 SP1+/Windows 2008 R2 SP1+ Windows 8/Windows 2012 Windows 8.1/Windows 2012 R2 When I set up the rule similar to the attached screenshot I use: Major Version 6 Minor Version 1 Service pack major 1 service pack minor 0 Major Version 6 Minor Version 2 Service pack major service pack minor Major Version 6 ...
new discussion 25 Jul 2014
We are beginning to upgrade users to Office 365 but we have to deploy Office 2013 first.  We want to uninstall Office 2010 on all devices before installing 2013 using Symantec Management Console - Altiris v7.1.8400  I have the 2013 install package ready to go.  I modified the MSP to how we wanted it and to remove all the old Office programs.  Everything works great except ...
updated discussion 25 Jul 2014
Hi everybody I have a little question In my environment CMS when I try to modify some user to aggregate his location or department manually, appears this error that attach here. somebody know what's this? or how resolve?? Is a database error or an application errror? here are part of logs too.     Data class 'Global Windows Users' contains invalid data. Instance is ...
updated discussion 25 Jul 2014
We're running 7.1. I recently noticed, after rebooting the NS that SBS services are missing. How do I reinstall them?
new discussion 25 Jul 2014
I am writing an applicability rule for the following OS's to deploy IE11: Windows 7 SP1+/Windows 2008 R2 SP1+ Windows 8/Windows 2012 Windows 8.1/Windows 2012 R2 When I set up the rule similar to the attached screenshot I use: Major Version 6 Minor Version 1 Service pack major 1 service pack minor 0 Major Version 6 Minor Version 2 Service pack major service pack minor Major Version 6 ...
new article 25 Jul 2014
When imaging across a network, the preboot operating system require drivers to make use of the machine's network card. One of the most common issues with Ghost Solution Suite and Deployment Solution is that the network is unaccessible in the preboot operating system. The typical result of this is that it will boot to the WinPE environment and be unable to pull an IP address. When using the ...
new blog entry 25 Jul 2014
  When we upgraded our production SMP server from 7.5HF2 to 7.5SP1 we noticed a lot of errors sloshing around our event logs in the days that followed, Access Denied: No Permission to view task history Unhandled Exception: An entry with the same key already exists Unable to create menu item as there due to an XML schema error. An entry with the same key already exists   The ...
updated blog entry 24 Jul 2014
I started to hunt as many have before for a custom inventory for Altiris 7.1 that would get the Autodesk information like in Altiris 6.5. Every time I thought I had the script working I would find a different product it was not getting the information on correctly. Or in some case it just would not read a registry field like it would all the others. As I started to look I found the reason ...
updated blog entry 09 Jul 2014
Join our webinar on July 29th @ 11AM EST to learn about our Universal Imaging Solution.                                               REGISTER HERE NOW!                       
blog entry comment 08 Jul 2014
new download 07 Jul 2014
Today's little download is a simple log collecting script which I use for opening Symantec Support cases. It creates in the same folder as the batch file a log folder and dumps into it the following, Windows Event Logs Installed Programs (as scavenged from registry 'uninstall' key) Installed hotfixes (using wmic) General system information (using msinfo32) Altiris Logs (from SMP log ...
updated download 23 Jun 2014
 Please note that this version of ImageInvoker has now been superceeded.  Please take a look at version 1.0 to download the latest version    Do you want to see an end to imaging computers by mistake on ad-hoc PC rebuilds? Or Maybe  you'd like to give your IT staff the power to deploy computers, but are fearful of the potential consequences that come ...
updated download 23 Jun 2014
 Please note that this version of ImageInvoker has now been superceeded.  Please take a look at version 1.0 to download the latest version    ImageInvoker is a handy Deployment Server (DS 6.9) add-on designed to reduce the TCO of using DS in your environment. It provides a self-service imaging interface in automation, a deployment portal if ...
updated download 23 Jun 2014
 Please note that this version of ImageInvoker has now been superceeded.  Please take a look at version 1.0 to download the latest version    What is ImageInvoker? ImageInvoker is a handy Deployment Server(DS) add-on designed to reduce the TCO of using DS in your environment. It provides a self-service imaging interface in automation, a deployment ...
updated download 23 Jun 2014
Contents 1. What is ImageInvoker?      1.1. ImageInvoker Features      1.2. Testimonials      1.3. About The Author      1.4. Acknowledgements 2. What’s New in V1.0 3. Installation and configuration of ImageInvoker      3.1. ImageInvoker ...
updated download 19 Jun 2014
Many of you have asked for the best practices for securing the platform. Attached is a technical white paper that discusses this in details. AS.
updated event 21 Jul 2014
Please join us for our next joint Philadelphia Endpoint Management and Security & Compliance User Group meeting on Friday, August 15th at Hershey Park! Breakfast will be served!   Tentative Agenda: 09:00-09:30 a.m. - Breakfast, Welcome & Introductions 09:30-10:45 a.m. - Reporting for Antivirus Console 10:45-11:45 a.m. - Breakouts for each User Group (still to confirm topics) 11:45-12:00 ...
new event 09 Jul 2014
  Join our webinar on July 29th @ 11AM EST to learn about our Universal Imaging Solution.                                               REGISTER HERE NOW!                       
updated event 26 Jun 2014
Please join us for the next Columbus Endpoint Management User Group meeting on June 27 from 12pm to 4pm at The Wendy’s Company. The meeting will feature a presentation on removing admin rights from end user workstations by Chris Marshall as well as a presentation on IT Process Automation by Joshua Brown.  Lunch will be served!   Agenda Welcome, Introductions & Lunch Removal of Admin ...
updated event 19 Jun 2014
Please join us for the next Kansas City Endpoint Management User Group meeting on July 10th from 12:00pm to 4:00pm at the offices of Gentiva Health Services.   Lunch will be served!   Agenda Lunch, Welcome & Introductions Mobile by Chris Leeson, Johnson County Community College Imaging, Ziggy Jarczyk, Johnson County Community College Prize drawings & ...
updated event 19 Jun 2014
Please join us for the next Denver Endpoint Management User Group meeting on July 9 from 11:30am to 2:30pm at the offices of Jeppesen. Lunch will be served!   Agenda Lunch, Welcome & Introductions Asset Scanning on Mobile with Bar Code Essentials by Chase Nimmer, DirecTV User Experience from Vision by, Stanley Pritchet, Great-West Financial ITMS 7.5 SP1 by Ross Rosenzweig, Symantec Prize ...
updated event 19 Jun 2014
Please join us for the official kickoff of the Virtual Workflow User Group on Wednesday, March 28 from 2:00 pm to 3:30 pm (Eastern). We have a great agenda lined up! Symantec Presentation: Jason Short, Symantec Workflow Product Manager, will provide an updated roadmap Workflow User Presentation: Rob Moore, Travelport, will present his certificate distribution process Don't miss this ...
updated event 19 Jun 2014
Join us for our first Johannesburg Endpoint Management User Group meeting on Wednesday, May 12. This meeting will include a presentation by Gerdien Hay (Head: Desktop & Peripheral -  Africa IT Infrastructure) from Standard Bank on Altiris deployment. In addition, we will have a presentation by Andrew Smith, Principal Systems Engineer: Symantec Endpoint ...
updated video 24 Jul 2014
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest content is availabe by using the search option. Following is the ITMS Cloud SymHelp URL: http://help.symantec.com/CS?locale=EN_US&vid=v90719369_v93032876&ProdId=SYMHELPHOME&context=itms7.5
updated video 18 Jul 2014
This video shows how to build a query filter using the ITMS Management Views. Note: This is a silent video.
updated video 18 Jul 2014
This video shows how to build a SQL filter using the ITMS Management Views. Note: This is a silent video
updated video 17 Jul 2014
This video shows how to build a filter with explicit criteria using the ITMS Management Views. Note: This is a silent video
updated video 19 Jun 2014
This is a silent how to video that walks through the task of compiling a file baseline. Baseline inventory lets you track and compare the changes in files and registry keys on managed computers. You generate a baseline that identifies the files or registry settings of a computer. In this video, you will learn how to initiate a file baseline compilation task. For more information, please see ...
updated video 16 Jun 2014
This video is part 6 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 6 focuses on working with the metrics and rules which determine what is monitored.   Part 1: Introduction to Monitor Solution 7.5 - Part 1 Part 2: Monitor Solution 7.5 - Part 2 - Configuration Part ...
updated video 16 Jun 2014
This video is part 5 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 5 focuses on managing and creating monitor solution policies.   Part 1: Introduction to Monitor Solution 7.5 - Part 1 Part 2: Monitor Solution 7.5 - Part 2 - Configuration Part 3: Monitor Solution ...
updated video 16 Jun 2014
This video is part 4 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 4 focuses on configuring the remote monitoring server for agentless monitoring.   Part 1: Introduction to Monitor Solution 7.5 - Part 1 Part 2: Monitor Solution 7.5 - Part 2 - Configuration Part 3: ...
new idea 23 Jul 2014
The current process of putting an image onto USB and deploying to machines is messy, and doesn't fit in with CMS/deployment solution well. I've seen the Microsoft tool and its well ahead of symantec on this. Be good to get something from you guys.  
new idea 23 Jul 2014
Dear Symantec, Using SMP 7.1 SP2. When we import ULM computers via the CSV File Template, we fill in the "Name", "Root Name", "Root Password", "Root Prompt", "User Name", "User Password" and "User Prompt" fields in the CSV and successfully import the machines into the UI. However, if we just select the machines that we have selected to rollout and press "Install", it fails. We then need to ...
new idea 23 Jul 2014
Dear Symantec, I am familiar with the Agent Push process in the Console and have done this many times. I like the ability to set up a user that can install the Agent on a PC and thought that this was the same method for pushing the Agent onto a ULM box. Sadly, it is not. I am trying to deploy the ULM Agent to 500 Linux and UNIX machines and I noticed that you need to define for EACH MACHINE ...
new idea 15 Jul 2014
We are PMImport version 7.1.561  and am not seeing these updates in remediation center to push.   http://support.microsoft.com/kb/982726 http://support.microsoft.com/kb/2837600 http://support.microsoft.com/kb/2837581 http://support.microsoft.com/kb/2837606 http://support.microsoft.com/kb/2878252 http://support.microsoft.com/kb/2881028   Thanks!
new idea 15 Jul 2014
Please add JAVA SE to patch management.  Currently Patch Management only handles Java RE.
new idea 11 Jul 2014
Symantec, At the moment, if I want to make a choice list in Workflow, I can do it, but it is usual that a list of choices for a value can have spaces in it, "Process Started" and "Process Stopped" (so we can populate dropdowns), etc, however, the Choices administration does not allow me to add values with spaces in them. So can we have spaces in Choice values in Workflow objects, ...