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Custom Inventory to Collect "Autorun" items

By KSchroeder | October 22, 2009 7:04PM
We're currently going through a project to try to optimize the client PC workstation experience, and one of the "hot buttons" for many people was the startup time (from logon to functioning desktop).  So we decided to look at items which run at startup on our client workstations.  To do so, we utilized a SysInternals (now owned by Read more
KSchroeder says: I'm personally not doing anything with it.  Another individual on my team is taking that data and matching it up with another custom inventory we have that tries to estimate the "time to desktop" by logging the startup time, the ...
George Wagner says: This looks really cool. I haven't had an opportunity to do much with custom inventory yet. Question: what do you do with this startup information once you have it?
Tagged with: Altiris Client Management Suite, Altiris Notification Server, Configuring, Windows, Reporting, Endpoint Management and Virtualization
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1 - 13 of 13
HelpDesk 6x - All Category Report
cnimmer
“First, import the attached .xml file into your NS report console. When run, you can choose how many days worth of tickets you want to query.  Then you to pick one of the categories, and all tickets assigned to that category will display.  ...”
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Posted 2 weeks 6 days ago by cnimmer
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Removing invalid contact/Asset associations in Helpdesk
smassie
“Helpdesk 6 has a feature that automatically associates assets to contacts. This is good in many ways in that it makes logging calls potentially quicker, and encourages people to select affected assets - which is useful further down the line when it come to issue anaylsis, fix and ultimately...”
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Posted 3 weeks 10 hours ago by smassie
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HelpDesk Report - Release Worker Licenses
cnimmer
“Here is a report for HelpDesk Solution 6.5 which will release worker licenses.  When you run the report (from your NS), it lists all users consuming a license currently.  If you see a user whose license you'd like to release, right-click their record, and click “Remove...”
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Posted 4 weeks 6 days ago by cnimmer
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PeeGee's picture
Last comment:
4 weeks 4 days ago
by PeeGee
Altiris Visio Stencil
dallasr
“I've looked for Altiris Visio stencils on the web and never came across any, so I put my own together from various sources. This is my first time creating one so hopefully it turned out OK. See the screen shot below for an example diagram I did with the stencil. I created this using Visio 2003, so...”
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Posted 7 weeks 10 hours ago by dallasr
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3
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rravanelli's picture
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3 weeks 2 days ago
by rravanelli
Symantec AV Client Fix
ChrisB75
“This is a little script package I put together to get a list of clients to point to the right SAV service to be managed. We were seeing a large amount of clients that were shown as being managed by the server but were not taking updates. ...”
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Posted 24 weeks 5 days ago by ChrisB75
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Report on Your Current Helpdesk Worker Status
kpjernigan
“ Need to track down who actually uses the helpdesk? Find workers that no longer work for the company that may have slipped through the cracks? ...”
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Posted 48 weeks 1 day ago by kpjernigan
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4
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nstafford@cabelas.com's picture
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42 weeks 1 day ago
by nstafford@cabelas.com
Notification Server Version Report Pack
scottwed
“This pack contains a parent folder and 3 reports. The intent of these reports is to provide multiple methods of identifying which NS product versions are installed on each of your NSs. This information will prove useful for larger environments that need to keep all their NS solution versions in...”
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Posted 1 year 44 weeks ago by scottwed
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2
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cnpalmer75's picture
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1 year 43 weeks ago
by cnpalmer75
E-mail Template for Helpdesk Solution
razell
“Here's a template that can be used to provide a different view into the Helpdesk Solution. It is currently being used by my team when they want give complete information about an incident (without hidden comments) by mail to someone other than the initial contact. ...”
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Posted 2 years 8 weeks ago by razell
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2
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xmoreland's picture
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2 years 2 weeks ago
by xmoreland
Spreadsheet for Categories and Queues
Ives Ledegen
“You can find an article describing how to use an Excel spreadsheet for managing large Helpdesk category systems here. A former colleague and I added a column to this spreadsheet so routing rules can be created quickly, easily and with fewer risks on a large number of categories. ...”
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Posted 2 years 16 weeks ago by Ives Ledegen
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xmoreland's picture
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2 years 12 weeks ago
by xmoreland
NT User Helpdesk with Attach Document
smassie
“This template file was requested by one of our customers. Hopefully it'll be useful to others in the Juice community. It basically changes the NT user helpdesk to add the ability to attach documents to tickets. ...”
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Posted 2 years 24 weeks ago by smassie
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Flagging Helpdesk VIPs Based on AD Groups
blollich
“ Let me start by saying I'm very new to Altiris and there may be a better solution than this.... And this is my first Juice post. Here's a handy script we use to flag certain employees as VIPs in our Altiris Helpdesk system. Check it out. ...”
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Posted 2 years 26 weeks ago by blollich
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4
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tmcquaig's picture
Last comment:
25 weeks 6 days ago
by tmcquaig
Intel vPro is wicked cool! Bring it to life with Altiris Helpdesk.
Sean Yarger
“Attached is an export file with some cool new vPro tasks for Helpdesk. These tasks will invoke RTSM for a vPro-enabled machine. Just stage the XML file in a folder of your choice and import the tasks by selecting Admin/Import Admin Data. ...”
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Posted 2 years 31 weeks ago by Sean Yarger
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Create an Incident using a Command Line Tool
rbross
“This is a command line tool that will allow you to programmatically create an incident in Helpdesk (HD). It uses the HD SOA supplied Web service to do its work. ...”
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Posted 3 years 14 weeks ago by rbross
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8
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johnquinn's picture
Last comment:
1 year 14 weeks ago
by johnquinn
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