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Endpoint Management Articles

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Featured: Where Can I Find IT Management Suite 7.1 SP2 Documentation?
Triinu Gross
Symantec Employee
Accredited
“Below you can find a reference table to the IT Management Suite 7.1 SP2 documentation. ...”
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Updated: 09 Feb 2012 by Triinu Gross | Last comment: 18 hours 28 min ago by madhunature41@gmail.com
14
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13
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Process View Comments in Servicedesk - Some Helpful Information
BRING
Symantec Employee
Certified
“In ServiceDesk 7.x, in the process view, located in the Process History section of the page, there is an option to edit the process comments that are included as a part of any incident.  As shown in the first screen shot below, selecting the icon at #1 allows you to begin the process. ...”
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Updated: 10 Feb 2012 by BRING
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0
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Security Issue: Patching pcAnywhere’s Vulnerabilities with Software Management in Symantec Management Platform
Joel Smith
Symantec Employee
“Recent news revealed source code theft from Symantec back in 2006. At the time this article was published, only one product still contained code that the source code revealed vulnerabilities: pcAnywhere. The current version of pcAnywhere is safe from these vulnerabilities as long as the correct...”
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Updated: 06 Feb 2012 by Joel Smith
Replies
3
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Email Notification via Process Automation Do Not Work in ServiceDesk 7.1 or later
Randall Newnham
Symantec Employee
Accredited
“ServiceDesk 7.1 offers a feature called Automation Rules. Automation Rules are a GUI-based way to accomplish some tasks that previously needed to be done through modifications of the base ServiceDesk  workflows via the Workflow Manager (called Workflow Designer in prior versions). ...”
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Updated: 02 Feb 2012 by Randall Newnham
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0
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Customized Resource Type Not Able to Use in Barcode Scan Solution
Mark NYC
“If you create a customized resource type for example: Tablet You are unable to see the customized resource in the Barcode scanning solution unless the "Base Resourse Type" = Asset I setup resources with the Base Resource Type as "resource" so that I did not have all the extra...”
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Updated: 02 Feb 2012 by Mark NYC
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How to Securely Map a Drive in WinPE for Deployment Server 7.1
Network23
Partner
Accredited
“For a drive mapping within WinPE you can use loginw.exe which is included in DS 7.1 SP1 WinPE. For example you can create your own custom .pwl File within WINPE using the following command line: loginw.exe -g YourUserName(withoutDomain):YourPassword -f YourCustomPWLFileName.pwl ...”
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Updated: 02 Feb 2012 by Network23
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2
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WoL Not Working on Dell Models 760, 780, 960 and 990
ortolani
“I was having problems using the task "WoL" on the following Dell models: Optiplex 760, 780, 960 and 990. ...”
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Updated: 01 Feb 2012 by ortolani
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0
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Network Discovery: Import File Syntax
bananero
Symantec Employee
“Network Discovery Tasks – Import File Syntax ...”
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Updated: 01 Feb 2012 by bananero
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0
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Software Management Resource Schema 7.1
Joel Smith
Symantec Employee
“The Software Management model stems from the Software Resource Model, or the SRM. The SRM is used by the Platform and many Solutions, tying together the sometimes disparate frameworks different Solutions use to manage or otherwise track Software. This article covers how the base Resource Model...”
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Updated: 01 Feb 2012 by Joel Smith
Replies
3
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Packaging Mozilla Firefox 9.0.1
piyushnasa
“Most people dread while packaging Mozilla Firefox application and mostly try to make a silent installation of it. I was recently given task to package the latest Mozilla Firefox application version 9.0.1 I would like to share here how I could easily package it. Also by this method you will be able...”
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Updated: 20 Jan 2012 by piyushnasa | Last comment: 23 Jan 2012 by piyushnasa
2
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4
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