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Altiris IT Asset Management

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Featured: Key tasks of Asset Management Suite 7.1 SP2
Triinu Gross
Symantec Employee
Accredited
“ Below in the table I have collected the links to the HOWTO topics that explain the key tasks of Asset Management Solution 7.1 SP2 and Barcode Solution 7.1 SP2. I hope you find it useful! Also, if you find some of the topics to be very useful, or other topics that are not very useful - I would ...”
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Updated: 15 Mar 2012 by Triinu Gross
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Featured: IT Management Suite 7.1 SP2 documentation
Triinu Gross
Symantec Employee
Accredited
“ I have created an article that lists user guides and release notes of all ITMS components for 7.1 SP2 release. The article is available at the following URL: http://www.symantec.com/docs/DOC4893 (Endpoint Management, Altiris IT Asset Management, Documentation) () Symantec,...”
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Created: 16 Dec 2011 by Triinu Gross
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Who is changing data in Asset Management?
WK01
“ When adding or modifying data in the Configuration Item data entry pages for computers, leases, or any asset, does the system log who makes the last change?  If so, how can this information be retrieved? Thanks for any help! (Endpoint Management, Altiris IT Asset Management, Tip/How to) ...”
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Created: 25 May 2012 by WK01
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Migrated 6.5 Software License and Upgraded Licenses?
seabrig29
“ Has anyone found a way to deal with the upgraded license and software purchase issue?  I'm talking about in 6.5 you had a software purchase and if it was an upgrade you associated it to a previous version of a software license.  How do you migrate that over to 7.2?  I'm showing a heck of...”
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Created: 24 May 2012 by seabrig29
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Joining Installed Software to Monthly Summary Data
Kep
“ Hi, I'm struggling to create a report that links information in the Inv_InstalledSoftware table to usage data in the Inv_Monthly_summary table.  My goal is to create a report that shows the installed software on a computer and, if the application is metered, to show the last used date.  T...”
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Created: 27 Apr 2012 by Kep | Last comment: 22 May 2012 by Kep
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How do I find out a Computers Status in Altiris 7.1 console?
Thirty Three
“ Where in the 7.1 console can you find the Computers status?   ... To see the status of a computer, do the following: In the Symantec Management Console, click Manage > Assets . In the left pane, under Assets , expand Manage Configuration Items > Compu...”
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Updated: 02 May 2012 by Thirty Three | Last comment: 18 May 2012 by PORCUPINE
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One computer resource showing in two different department
CBZ9104
“ Hi We configured asset management 7.1. Through data connector we imported our inventory csv around 3500 users inventory list. One user showing two different department  How i restrict this? Duplicate 1.jpg Duplicate 2.jpg (Endpoint Management, Altiris IT A...”
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Updated: 18 May 2012 by CBZ9104
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Comment field addition in existing query
CBZ9104
“ Hi Below is my asset report query. I want to add comment column in that how to add that Can any one help me?   SELECT                AssetName.[Guid],              AssetName.[Name] as 'Hostname',              Type.[name] as 'Computer Type',  ...”
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Updated: 18 May 2012 by CBZ9104 | Last comment: 18 May 2012 by CBZ9104
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Recommended Barcode readers
david_sanz
Symantec Employee
Accredited
Certified
“ Hello I am working with a customer interested in Symantec Barcode Solution 7.1, and I would like to know what barcode devices are the most popular ones in such environments. Anyone has worked with this product and has a recommended device? Thank you Depends We're using th...”
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Created: 31 Jan 2012 by david_sanz | Last comment: 16 May 2012 by Alfred314
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Computer Name is the Serial Number
Ray OConnor
Partner
Accredited
“ Hello everyone. Got a bit of a problem here. I'm learning all this Asset Management stuff but need some help. Quite simply, when I open Resource Manager of a Computer resource, I see that the Computer is the name of the serial number (presumably because of the import rule that we have set...”
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Created: 03 May 2012 by Ray OConnor | Last comment: 10 May 2012 by odami
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