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Altiris Recovery Solution

Recovery Solution protects operating systems, applications, and data that is stored on desktops and notebooks.

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Altiris Recovery Server -- Installation operation failed.
balachander_r01
“Guys, Getting below message while executing RS 6.2 SP4 setup file, "Altiris Recovery Server -- Error 25001. Configuration of SQL database components failed. Setup cannot continue.", any suggestion please to overcome this.   ...”
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Created: 05 Jan 2013 by balachander_r01 | Last comment: 17 May 2013 by kmccann
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Can't re-establish existing accounts after service account change
mmaryan
“We are using ARS 6.2 SP4 and we recently changed our service account password in Active directory and also made the change on the Notification Server to reflect the password change (From the NS console - Configure -> Notification Server -> Application Identity).  After the change, we were...”
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Updated: 29 Apr 2013 by mmaryan | Last comment: 29 Apr 2013 by mmaryan
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Renew Altiris License
Kevin Brainard
“I just noticed that my Recovery Solution Server expired, which I always assumed meant that my tech support was expired, but I'm coming to realize that the Recovery Solution Server doesn't function properly with an expired license and on every management screen it says "Recovery Solution...”
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Created: 14 Mar 2013 by Kevin Brainard | Last comment: 10 Apr 2013 by KSchroeder
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RS 7.1 Complete Removal
MonitorMan Certified
“For those who have used RS 7.1 and then uninstalled the solution, there are still components left behind that break other components. For instance, the task of running SQL on the SMP or if you have AMS and attempt to edit computer assets cause the page loading to fail. The error within the SMP logs...”
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Created: 08 Mar 2013 by MonitorMan | Last comment: 09 Apr 2013 by Lery
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No longer for existing customers to purchase additional RS licenses?
smassie Partner Accredited
“Hi, While RS was EOL'd by Symantec 3 years ago and hasn't therefore been available for purchase since, it was agreed that, for various reasons, existing customers could still purchase additional licenses. We last did this a year ago with no problem. However we are now told that this is no...”
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Created: 19 Feb 2013 by smassie | Last comment: 21 Feb 2013 by smassie
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Recovery Solution 6.2 SP4 upgrade issue
balachander_r01
“Guys, After upgrading Recovery Solution 6.2 SP3 to SP4, Altiris services [Altiris Recovery Server Host Manager (ping service) & Altiris Recovery Solution Server] are disappeared from services console. Can help me please ?? Thanks ! ...”
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Created: 03 Jan 2013 by balachander_r01 | Last comment: 17 Jan 2013 by KSchroeder
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Altiris RS agent redirection
balachander_r01
“Guys, One of my RS cluster server gone crashed and I rebuilt the server with same name and installled RS as well on it, can you please let me know how to redirect the clients to new RS server (the server name and IP are both same as old), or the clients will start reporting to new server...”
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Created: 14 Jan 2013 by balachander_r01 | Last comment: 17 Jan 2013 by KSchroeder
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Where can i get Platform Support Matrix for Recovery Solution 7.1
Vishal_ALB
“Need to get Platform Support Matrix for Recovery Solution 7.1 ...”
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Updated: 16 Jan 2013 by Vishal_ALB | Last comment: 15 Jan 2013 by Aashish Sharma
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Recovery Solution version 6.20.2801 is outdated.
balachander_r01
“Hi, Today suddenly on most of my RS cluster servers I got message in event log like "The Recovery Solution version 6.20.2801 is outdated.  Please upgrade this Recovery Solution Server to the current version 6.20.3657 of the Recovery Solution Cluster before running.  Shutting...”
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Created: 03 Jan 2013 by balachander_r01
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Server Space Management jobs in Altiris Recovery Solution 6.2
euc_Altiris
“I need help in monitoring Server Space Management jobs in Altiris Recovery Solution 6.2 SP3. ...”
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Updated: 17 Jan 2013 by euc_Altiris | Last comment: 19 Dec 2012 by Aashish Sharma
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