“ Does anyone know of a tool or somethjing i can use to determine why an SSM failed? Not the basic like checking Storage Managements for space available or Disabled Drive. I look into the Event Viewer under Application but hard to pinpoint what happen? Thoughts?? You can turn on debug logg...”

“ Does anyone know if it is possible to get a report on the backup space used on a cluster for a specified folder (such as "c:\My Documents").  We are looking to exclude some folders from the snapshots but need to know how much space we could anticipate getting back. Thank you, Maj...”

“ I have many computers with recovery agent that suddenly stopping the recovery agent service and this issue make not possible the snapshot process. MAny of this computers do not go off and not is possible that the service starting automatically again. I have recovery solution 7.0 installed in t...”

“ Has anyone been able to do a FSR of a 64 windows 7 or xp machine with RS 7.1? I have not succeeded restoring either OS yet. The agent installs fine and the snapshot runs successfully. When I try to restore the windows xp computer I get an error about msgina.dll and when I try to restore the window...”

“ Ok I do have an open ticket with symantec and we tried a few things (will get to that soon)... but now emailed and called back to work on this and not getting a response.. so let me see if any of you guys can help..   Ok so our exclusions are not working... at all.. unless I am understandi...”