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new discussion 16 Apr 2014
Hello,   I'm using winPE 3.0 for imaging my clients, which is working ok. For imaging some new laptops with a intel ethernet connection I217-V networkadapter, i implemented the drivers into the boot.wim. When i create an image from the laptop with a pxe-network boot, the image is created without a problem. When i want to create an image from the ghostconsole and a managed ghostclient on ...
new discussion 16 Apr 2014
Hello,   I'm using winPE 3.0 for imaging my clients, which is working ok. For imaging some new laptops with a intel ethernet connection I217-V networkadapter, i implemented the drivers into the boot.wim. When i create an image from the laptop with a pxe-network boot, the image is created without a problem. When i want to create an image from the ghostconsole and a managed ghostclient on ...
updated article 11 Apr 2014
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions currently included in Client Management Suite, Server Management Suite, and IT Management Suite. IT Management Suite 6.x/7.x Platform Support Matrix Windows 8.1 and Windows Server 2012 R2 OS X 10.9 Windows Embedded Standard 7 SP1 ESXi 5.5 RHEL 5.10   Early support ...
updated article 08 Apr 2014
This component has not yet been documented by the Workflow community. Earn Connect points by contributing your knowledge about this component to the Workflow community.  Component definition [Describe this component in one or two sentences.] Component icon [Insert component icon Image file here.] Definition of component input value or values [Insert a table that lists the name and ...
new article 08 Apr 2014
Here are some of the most-popular articles about Asset Management Solution and Inventory Solution in SymWise: Asset Mangement Solution How to search a Microsoft SQL database for a data value Error "Server Error in '/Altiris/application_name' Application occurs when accessing a specific area in the Symantec Management Platform Console Altiris IT Management Suite or Symantec-based Endpoint ...
new article 07 Apr 2014
Purpose I had the requirement to create a form with, among many other fields, an email address field.  Rather than use the usual validation model on the button component or a validation model on the output path, I decided to use javascript to implement validation directly on the page, as the user types the email value.   Caveats This solution was tested in IE 9, IE 11, and Chrome v ...
updated blog entry 11 Apr 2014
Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, energy savings, compliance and security management.     Check out: www.metrixdashboards.com/solutions for ...
new blog entry 03 Apr 2014
select distinct vi.name as [Data Class]           ,dc.DataTableName as [SQL table]           ,dc.MultiRow            ,p.Name as Solution            , p.Description from ResourceUpdateSummary rs -- ...
new blog entry 02 Apr 2014
Hello all, Recently I forgot the domain admin password for my lab, and was looking at a possible rebuild of the Domain Controller as a worst-case-scenario. Luckily, I found the folloiwng blog today which had me up-and-running again within minutes:-  http://blogs.technet.com/b/meacoex/archive/2011/08...   You basically do the following: 1.  Boot to installation media. 2.  Go ...
updated blog entry 02 Apr 2014
Below are the most visited posts in the Endpoint Management Community for March 2014 How to downgrade IE 11 to IE 10 to IE9 Install and Configure SQL Server 2008 Express Windows System Error Codes (exit codes) Description Understanding Error 1603: Fatal Error During Installation How is everyone addressing the forced Java dialog "Java Update Needed - Your Java Version is insecure" Windows ...
updated download 14 Apr 2014
Credit to ArturoDFW for pointing me in the right direction on this one with his post on Missing report Windows Compliance by Computer - Details in NS7. I needed a way to get the "Windows Compliance by Update" report to only show data related to updates which have a severity rating of Critical or Important.  If you want to include higher or lower patch severity ratings, you can easily ...
updated download 14 Apr 2014
Credit to ArturoDFW for pointing me in the right direction on this one with his post on Missing report Windows Compliance by Computer - Details in NS7. I needed a way to get the "Windows Compliance by Computer" report to only show data related to updates which have a severity rating of Critical or Important.  If you want to include higher or lower patch severity ratings, you can easily ...
new download 11 Apr 2014
Ok so I am gathering various items needed to patch XP and IE with SWD instead of the Patch Management Solution as XP has gone EOL. We are purchasing XP patches from Microsoft for one more year until we migrate over to Windows 7. I have the entire process figured out and working and I will be placing an article up soon on how I am doing all of this. When you manually install a patch from ...
new download 02 Apr 2014
In response to a recent question on how to best use the FTP components in workflow. Here is a quick and dirty (15 minutes) version of a ftp download utility.   The workflow will prompt for credentials and a folder. At that point it will show a list of all files. You can select as many files as you would like and it will download them to the project directory for your deployed (or debug) ...
updated download 02 Apr 2014
Workflow does not allow onclick events for checkboxes. Here is a simple workaround to fire events based on the clicking of a checkbox. It will fire two different events based on the state of the checkbox as well.
updated download 31 Mar 2014
Dear All, I have been working with the Service Catalog Request Template and I noticed something very strange. Every time you go into the tasks of a derived project, it would require you to Authenticate/Login, whether or not you have just come from the ProcessManager! Well, I compared the Authenticate Session components with the ones in Service Desk and found that each of the ...
updated event 09 Apr 2014
Please join us for the next Cleveland Endpoint Management User Group Meeting on April 24 from 9am-1pm at the Cleveland Clinic. The meeting will feature a presentation on Sequel Reporting by Tom Boyd from FirstEnergy Corp as well as a presentation on What's New with 7.5 by Damon Covey from Symantec. Lunch will be served!   Agenda Welcome & Introductions Sequel Reporting by Tom Boyd, ...
updated event 14 Mar 2014
Please join us for the next Kansas City Endpoint Management User Group meeting on March 20th from 12:00pm to 4:00pm at the main campus of Johnson County Community College. The meeting will feature a presentation on Mobile from Ziggy Jarczyk as well as a presentation on IT Process Automation by ITS Partners.  Lunch will be served!   Agenda Lunch, Welcome & Introductions Mobile by ...
updated event 21 Feb 2014
Please join us for the next Baltimore Endpoint Management User Group meeting on March 19th from 9:00am to 12:00pm at the offices of Campbell & Company. The meeting will include presentations from ITS on the migration from DS 6.9 to 7.5 and a presentation on how using SEP ties into Symantec Management Platform, focusing on IT Analytics and deploying packages. Lunch will be ...
updated event 04 Feb 2014
Register today We’re loading up the RV and hitting the road with Symantec to talk about Altiris 7.5. And We’re Coming To A City Near You. Okay, we’re not actually loading up an RV, but it sure would be fun if we could!  We’re so excited to be part of this big release. The Altiris experts from ITS will review the 7 and a half reasons everyone should consider upgrading to the Altiris ...
updated event 04 Feb 2014
Bonjour Nous avons le plaisir de vous inviter le 11 février prochain à notre Technology Day qui sera consacré à la nouvelle version de Symantec Endpoint Management 7.5 AGENDA L'agenda est le suivant : 9h00 : accueil & petit-déjeuner 9h30 : Présentation de la nouvelle stratégie de Symantec - Hervé Doreau, Responsable Business Unit Sécurité 10h00 : Gérer ...
new event 27 Jan 2014
Velkommen tl Symantec seminar Vi har gleden av å invitere deg til Symantec Endpoint Management 7.5 Lansering! Agenda: 10:00- 11:30 - Overview of functionality -  David Evans - Product Manager Symantec Boundary less Management – what it means for you? Includes vision strategy roadmap. 11:30 – 12:00 Lunsj 12:00 – 13:00 What’s New in Altiris 7.5? -  David Evans - Product ...
new event 22 Jan 2014
Register today We’re loading up the RV and hitting the road with Symantec to talk about Altiris 7.5. And We’re Coming To A City Near You. Okay, we’re not actually loading up an RV, but it sure would be fun if we could!  We’re so excited to be part of this big release. The Altiris experts from ITS will review the 7 and a half reasons everyone should consider upgrading to the Altiris ...
updated video 10 Apr 2014
This video describes the basic principles of using the Event Console for Monitor Solution.  
updated video 31 Mar 2014
This video is part 6 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 6 focuses on working with the metrics and rules which determine what is monitored.
updated video 31 Mar 2014
This video is part 5 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 5 focuses on managing and creating monitor solution policies.
updated video 31 Mar 2014
This video is part 4 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 4 focuses on configuring the remote monitoring server for agentless monitoring.
updated video 31 Mar 2014
This video is part 3 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 3 focuses on rolling out and configuring the monitor plug-in for agent based monitoring.
updated video 31 Mar 2014
This video is part 2 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 2 focuses on configuring the Monitor Solution Server.
updated video 31 Mar 2014
This video is part 1 of a 6 part "How-to" series in providing an overview on how to navigate, configure, roll-out the monitor solution plug-in and configure monitor solution policies. Part 1 focuses on the core components of Symantec Monitor Solution 7.5.
new video 28 Mar 2014
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest content is availabe by using the search option. Following is the ITMS Cloud SymHelp URL: http://help.symantec.com/CS?locale=EN_US&vid=v90719369_v93032876&ProdId=SYMHELPHOME&context=itms7.5
updated video 27 Mar 2014
This video covers the basics of how to use Monitor Solution for Altiris Server Management Suite.  This video covers agent-based vs agentless monitoring, how to create agentless ICMP policies, how to create agentless WMI policies, and how to create an agent-based disk usage policy.
updated video 18 Mar 2014
This video covers how to do a manual pull style installation of the Monitor Agent on Linux systems.  The video also covers how to do a quick test of the newly installed Monitor Agent by creating a Command Metric policy that will run on the Linux system.
new idea 15 Apr 2014
1.  Option available for user to set session timeout period for the Partner Management console as the current 30 minutes is too short. 2.  Option to set default number of rows when view customers list.  Currently can't change from the default of 10 rows and have the setting stay.
new idea 10 Apr 2014
I do believe it has to be less cumbersome to keep one inventory bucket as it relates to software. Why have a software inventory, a patch management inventory and inventory. Clients believe that they are looking at the same data, just different ways to get there. I have created more cases trying to chase down "errors" when it was the fact that one bucket knew that software was installed but the ...
new idea 09 Apr 2014
Without intervention this file will continue to grow: \\task-server\x$\Program Files\Altiris Agent\Agents\Deployment\Logs\dstasks.log Please consider configuring this file to auto truncate and start a new file (dstask#.log)    
new idea 03 Apr 2014
Hi: I've been having problems when using a checkbox onclick event: I haven't been able to get this event fired. It would be great if this gets fixed.   Thanks:          Falquian