Video Screencast Help
updated discussion 28 May 2015
I'm trying to figure out if there is a way to have Altiris replicate items on the master package server that are not Altiris "software packages" to all location package servers. Either something built in, or by hacking/tricking it into doing it. I have an Apple Software Update repository created by Reposado living on an internal server. A new site is created in IIS to server ...
updated blog entry 28 May 2015
We just held our second User Summit in Salt Lake City, Utah! This was one of the most exciting and fun events I have been a part of since joining Altiris over ten years ago. We kicked things off with a Live Webcast to officially launch IT Management Suite 7.6 and Ghost Solution Suite 3.0. Following the webcast, we had 12 break-out sessions and 4 hands-on labs.  Special ...
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: pcAnywhere Solution and Bomgar (Presentation) Presenter: Sean Waddell (Symantec), Russ Duffey and Brian Bates (Bomgar)
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Extending the Reach of IT Analytics (Lab) Presenter: Brian Sheedy
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Managing Servers with Server Management Suite (Lab) Presenter: David Griffith
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Achieving Software License Compliance with EPM Solutions (Lab) Presenter: Rob Barker
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Inventory & Software – Gathering, Detection and Deployment Methods (Lab) Presenter: Steve Hoffer
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: UI Enhancements in ITMS 7.6 (Presentation) Presenter: Brian Sheedy and David Griffith, Symantec
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Decentralized Administration of Patch Management (Presentation) Presenter: Andrew Boone, Intuitive
new discussion 28 May 2015
We are planning to upgrade to 7.6 on-box, is there a step-by-step instructions? pitfalls, tips, etc. Here are the components, we have and planning: -Inventory Solutions -Patch management  -Software management and software delivery -site servers
updated discussion 28 May 2015
I'm trying to figure out if there is a way to have Altiris replicate items on the master package server that are not Altiris "software packages" to all location package servers. Either something built in, or by hacking/tricking it into doing it. I have an Apple Software Update repository created by Reposado living on an internal server. A new site is created in IIS to server ...
new discussion 28 May 2015
We are planning to upgrade to 7.6 on-box, is there a step-by-step instructions? pitfalls, tips, etc. Here are the components, we have and planning: -Inventory Solutions -Patch management  -Software management and software delivery -site servers
new discussion 28 May 2015
I found an article on connect that the solution indicated after deleting the policies etc that reference the software release, to go and delete the release not the product and that will delete the package and all. Doing this I found that it did do this; however, we are in a hierarchy and after replication on the child servers and site servers related to them still have the package and ...
updated discussion 27 May 2015
I can't get the latest reader update to install on any of our clients.  The Adobe Pro part of APSB15-10 installs ok, but even ran manually on the downloaded file from Symantec (or even downloading the .msp manually from Adobe), the installer fails with attached message. I re-read the release notes and it should only require v11 (we're running v11.0.10). Anyone have any ideas or ...
updated article 27 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Asset Management Suite Technical Overview (Presentation) Presenter: Rob Barker and Brian Sheedy, Symantec The video for this session will be posted soon. Check back for the link.
new article 26 May 2015
I am often busy creating custom reports on asset and inventory data in plain T-SQL. Each time I want to join a resource to a different resource I have to lookup the ResourceAssociationTypeGuid. (eg. inner join ResourceAssociation on ResourceAssociation.ParentResourceGuid = Resource.Guid And ResourceAssociationTypeGuid = 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx') I could not find an overview in ...
updated article 22 May 2015
2015 User Summit held March 2-5 Session: Leveraging SSL Certificates in the SMP Environment (Presentation) Presenter: Brian Sheedy and Tomas Chinchilla, Symantec The video for this session will be posted soon. Check back for the link.
new article 22 May 2015
One click virtual partition feature in GSS 2.5.1 A One-Click Virtual Partition is a zip file, an executable, and a shortcut that runs the executable with the zip file as a parameter. You can store this on a network share and run it from the destination machine simply by clicking the shortcut. One-Click Virtual Partition. . How to create one click virtual partition Open Ghost Boot Wizard ...
updated article 21 May 2015
The goal of this article. To give an overview on how reset Password project works, what are the prerequisites for it to work properly and what does the process look like from the user/technician/administrator side. The goal is not to give an extensive overview of what is possible with the project, a detailed component-by-component details or how to modify it to your needs. With some ...
updated blog entry 28 May 2015
We just held our second User Summit in Salt Lake City, Utah! This was one of the most exciting and fun events I have been a part of since joining Altiris over ten years ago. We kicked things off with a Live Webcast to officially launch IT Management Suite 7.6 and Ghost Solution Suite 3.0. Following the webcast, we had 12 break-out sessions and 4 hands-on labs.  Special ...
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: pcAnywhere Solution and Bomgar (Presentation) Presenter: Sean Waddell (Symantec), Russ Duffey and Brian Bates (Bomgar)
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Extending the Reach of IT Analytics (Lab) Presenter: Brian Sheedy
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Managing Servers with Server Management Suite (Lab) Presenter: David Griffith
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Achieving Software License Compliance with EPM Solutions (Lab) Presenter: Rob Barker
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Inventory & Software – Gathering, Detection and Deployment Methods (Lab) Presenter: Steve Hoffer
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: UI Enhancements in ITMS 7.6 (Presentation) Presenter: Brian Sheedy and David Griffith, Symantec
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Decentralized Administration of Patch Management (Presentation) Presenter: Andrew Boone, Intuitive
updated blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Network Mode Streaming in Client Management Suite (Presentation) Presenter: David Clapp and Benjamin Fuller, Intuitive
new blog entry 28 May 2015
2015 User Summit held March 2-5 in Salt Lake City, UT. Session: Customization of Deployment Solution Preboot (Presentation) Presenter: Rasmus Ronlev, ITS
updated download 22 May 2015
I often like to quote Mark Twain "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so.". This is true for many areas of life, and just as true with IT and Altiris Endpoint Management. So let me introduce the Pinger tool for Altiris CMDB. A tool to find out if inactive computers on the CMDB are really inactive or have an agent out of order or ...
updated download 14 Apr 2015
Table of content Introduction Command line help Samples Conclusion References Document history Introduction In order for a computer to download a package it needs to connect to the SMP GetPackageInfo.aspx interface, and to provide a properly formatted xml requested, in order to receive a set of codebases which will point it to package server(s) snapshot files and download locations. Before ...
updated download 13 Apr 2015
Here is the part 2 of the self-extracting archive.
updated download 13 Apr 2015
Please download both Part 1 and Part 2. Rename Part 1 from ZIP to .EXE. Rename Part 2 from ZIP to RAR. Copy both files into one folder and run the Part 1. It is a self-extractable archive. After the extraction you should get one EXE file of around 250MB. Lunch it on your NS 6.x to install RS 6.2 SP4 Beta.
updated download 09 Apr 2015
Upon request from Intel, we've added properties to our Out of Band Discovery Tool. The screenshot below illustrates what properties were added to the tool: Symantec Out-of-Band Discovery Utility v1.1 OOB Discovery Utility is a stand-alone package that helps you check the endpoints in their environment and detect client computers with support of OOB technologies. OOB Discovery Utility does the ...
updated event 06 May 2015
  The next meeting of the New York Area Symantec Endpoint Management User group will be held on Wednesday May 27, 2015 from 8:30 AM until 11:30 AM at the New York Times building, 620 8th Avenue 15th Floor.   This is a great opportunity to network with IT professionals from around the NYC area to discuss issues that I am sure we have in common.     For ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Hartford! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Tampa! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Sacramento! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Bellevue, WA! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Columbus! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Southfield! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
updated video 29 Apr 2015
In this presentation, we will preview the new capabilities in the Altiris platform provided by Bomgar technology with a focus on their integrated solution with ITMS 7.6 and how you can drive down support costs, improve end user satisfaction and manage any device in your organization – no matter where it is!
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 2. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 1. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 16 Mar 2015
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
new video 13 Mar 2015
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
new idea 20 May 2015
Mozilla Firefox 38.0.1 Thanks
new idea 15 May 2015
I have a customer that would like to create an email (http://www.symantec.com/connect/forums/emailing-deployment-server-task-f...) that runs when a job fails while using NS 7.5. We found that the few tokens provided for job and tasks inside the Notification Server do not include the ones required to create this email. We think that it would be a good idea to add the tokens required to make ...
new idea 14 May 2015
In Altiris 7.5 HF5 and below deleting images that are no longer needed is a three step process and is very cujmbersome and also varies based on the type of image you are deleting. Deploy Image:. Settings/All Settings/Deployment and Migration/Disk Images - delete deploy image not needed. Then manage All Resorces/Default/All Resources/Software Component/Image Resource - select images not needed. ...
new idea 07 May 2015
Would be great to have support for some kind of NAS to be able to run Symantec Management Agent and use it as a package server. This could be a great solution for small sites with low bandwith.
new idea 05 May 2015
Creation of the exams for the solutions below Symantec ServiceDesk Workflow Solution Best Regards, André Florencio andre.florencio@wtrservices.com.br
new idea 29 Apr 2015
In SMP 7.6, there should be a way to "rip-and-replace" the agent for clients that are known to have issues with a single agent or multiple agents.  This would be one single task that is run on the ailing agent that removes all the agents, cleans the registry and reinstalls. Thanks!
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