Video Screencast Help
updated discussion 27 May 2016
Has anyone seen BSODs with this file being the cause? Apparently it's part of the Application Metering agent. It's happened with users trying to save or edit doucments in a Microsoft Office program; they click to make an edit or save and the computer blue screens. So far I've only seen two BSODs, but I have a feeling it's going to become more frequent.
updated discussion 27 May 2016
Has anyone seen BSODs with this file being the cause? Apparently it's part of the Application Metering agent. It's happened with users trying to save or edit doucments in a Microsoft Office program; they click to make an edit or save and the computer blue screens. So far I've only seen two BSODs, but I have a feeling it's going to become more frequent.
updated article 26 May 2016
Version Documents Workflow 8.0 Symantec™ Workflow 8.0 Release Notes Symantec™ Workflow 8.0 User Guide Symantec™ Workflow 8.0 Component Developer Guide For more information about other IT Management Suite 8.0 documentation, please see the following URL: http://www.symantec.com/docs/DOC8649 Workflow 7.6 Symantec™ Workflow 7.6 Release Notes Symantec™ Workflow ...
updated article 17 May 2016
O IT Analytics é uma solução que complementa e expande a capacidade de oferecer análises e relatórios que são oferecidos pelo Altiris Client Management Suite. Os recursos disponíveis atualmente dentro da solução permitem que os clientes extraiam o máximo de valor dos dados que estão armazenados na base de dados principal, geralmente chamada de "Symantec_CMDB". Outros artigos existentes aqui no ...
new blog entry 23 May 2016
**Register Now for This Free 3-Hour Symantec Certification Webinar to Ensure Your Success!*** https://symantecevents.verite.com/34479/123456 Join us for an engaging webinar covering some of the Symantec IT Management Suite 8.0 SCS exam objectives. This 3-hour webinar will provide you knowledge, skills and confidence to succeed. During this webinar, Rajesh Rathod, will explore some of the ITMS ...
updated blog entry 18 May 2016
The "Prepare for image capture" stays on "waiting for agent to get the task" indefinitely or until it times out The SMA on the client machine gets the task. Sysprep runs for few seconds and then it stops, without returning any error message to the SMA/Console. When running Sysprep manually on the client, C:\Windows\System32\sysprep\sysprep.exe /quiet /generalize ...
updated blog entry 18 May 2016
The Create Image Task fails with generic error: "ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in File Tcube_ClientCaptureImage.cpp at Line No 815. Type of exception is ClientCaptureImageException. Error Description is Child Process returned an error. The exit code from process is 1. Value of Windows error code = 183 and message is Cannot create a file ...
updated blog entry 18 May 2016
Collecting PECTAgent .dmp files in automation(WInPE4.0) environment: 1 - The app procexp.exe can be used to create PECTAgent dumps in automation.Find it here and extract: \Tools\Sysinternals\Processes_And_Threads\ProcessExplorerNt.zip 2 - Create a shared folder on the SMP with "local Admin" or "authenticated users" full permission. 3 - In automation create a share using ...
updated blog entry 18 May 2016
User would like alist of managed endpoints in a single report, filter them out by their NIC(s) properties, and see all available installed NIC(s) per client PC. 1. This report provides the ability to filter out all managed endpoints by their installed NIC(s) and by their properties, such as: NIC is routable or non-routable NIC is physical or non-physical Endpoint has 2 or more ...
updated blog entry 18 May 2016
1 - To Download the Windows ADK for WinPE 4.0 please access the following link: https://www.microsoft.com/en-in/download/details.aspx?id=30652 2 - Save adksetup.exe locally 3 - Run adksetup.exe and follow the installation wizard 4 - Select the features you want to install (de-select the ones that are not needed): 5 - Complete installation NOTE: If you found the above information useful, ...
updated blog entry 18 May 2016
Introduction: Preboot Drivers: Using WinPE 4.0 as pre-boot environment we need Windows8 Drivers DeployAnywhere drivers: DeployAnywhere Drivers will always match the deployed(production) operating system - in this example Windows7 How To: 1 - Having the correct Driver Folder already downloaded as form ...
updated blog entry 18 May 2016
When running "boot to PXE" or "boot to automation" from the console, it is common to see this coming up on the client machine instead of WinPE: This will result in a LOOP as the client will boot into Production and then the "boot to PXE" or "boot to automation" task will be picked up again until it times out. Please check the BIOS Boot Setup; very likely Network Boot is NOT set as ...
updated blog entry 18 May 2016
Introduction: Preboot Drivers: Using WinPE 4.0 as pre-boot environment we need Windows8 Drivers DeployAnywhere drivers: DeployAnywhere Drivers will always match the deployed(production) operating system - in this example Windows7 How To: To start searching for the drivers we need a client machine, for example an out-of-the-box laptop/desktop with OS installed (Windows7 in our ...
download comment 26 May 2016
new download 17 May 2016
It looks like there are no overall summary and status reports for the agent health status on ITMS 8.0.  I was also unable to find anything here on Connect.  I've gone ahead and created two reports for this.  One being a summary report and the other being a details report.  You can use the two individually or together as the summary report will drilldown into the ...
updated download 26 Apr 2016
I had the challenge to group mobile devices into mobile phone or tablets. For example, for Apple devices this was quite easy because the model either contains iPhone or iPad. However, looking at the model of Samsung devices this looks different. Here some examples:   samsung GT-P5210 samsung SM-G25F samsung SM-G920F samsung SM-G900F samsung GT-I9506 I directly thought I can use Regex ...
updated download 07 Apr 2016
Sometimes in case of troubleshooting additional logging is required to investigate an issue, etc so using these tasks you can set appropriate settings of logging and logs files to have them for further research You can always change amount of log files, log file size or logging severity in existing tasks How to import attached .xml with tasks? Download attached .xml file and Open SMP ...
updated download 31 Mar 2016
This set of reports will show you some information about: Current "Symantec_CMDB" database tables size Current "EventQueue" processing state Current and previously procesed NSE files Current connections in use for "Symantec_CMDB" database Amount of different Items in "Symantec_CMDB" database Amount of different resources in "Symantec_CMDB" database How to import these reports (or re-import ...
updated event 19 May 2016
Únete a nuestro II Encuentro del Grupo de usuarios Argentina a realizarse el 1º de Junio de 2016 de 09:30 a 17:00 en el Olivos Tenis Club, Olivos, Vicente López, Argentina. Agenda: Desayuno de Bienvenida. Presentación de oradores. Actividad1: Lanzamiento local de la versión 8.0 de Symantec IT Management Suite - powered by Altiris ® technology. Almuerzo Actividad2: Presentación de un ...
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID...
updated event 17 May 2016
Experts, boa tarde! Segue a agenda da nossa reunião: Contratos de Licença de Software Vamos utilizar o WebEx para vídeo e o GlobalMeet para o áudio: WebEx: https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID=m71d567eaccba7c1acf59af21bc826e48 GlobalMeet: https://go.conferencinghub.com/owob Conto com a presença de todos vocês! Abraços e bom jogo para todos! Vai ...
updated event 17 May 2016
Experts, bom dia! É amanhã, 03/06 às 11:00hs, a nossa reunião do Time Estendido de Altiris sobre "Configurando o CEM / Migração do agente 7.1 para 7.5". Vamos utilizar o WebEx para vídeo e o GlobalMeet para o áudio: WebEx: https://symantecmeetingcenter.webex.com/symantecmeetingcenter/j.php?MTID=mb89d58366719f5fb604d392f0bedc776 GlobalMeet: https://go.conferencinghub.com/owob Aguardo vocês! ...
updated event 17 May 2016
Quinta Reunião do Time Estendido
updated event 17 May 2016
Quarta Reunião do Time Estendido.
updated event 17 May 2016
Terceira Reuniao do Time Estendido.
updated event 17 May 2016
Segunda Reuniao do Time Estendido.
new idea 23 May 2016
My users think that the Patch Reboot Notification Window is a virus now that I have upgraded to 8.0 and the notification window now has a title of "Symantec Management Agent". SCCM and other tools have ways to customize or remove titles and I would like this feature added to Patch Management. Also I would like to be able to customize the background color of the window and add a company logo ...
new idea 23 May 2016
Hello There- I'm not sure if there is any perticular reason for not having search functionality under Reports in Symantec Management Console but, I think having Search in Reports will help a lot to find things quickly.
new idea 13 May 2016
I'd like to see a Mac Management guide for GSS 3.1 including sample scripts that you can use to deploy mac packages.
updated idea 13 May 2016
Have had a couple of requests for https://technet.microsoft.com/en-us/library/security/3152550 from different customers.   IT Security departments would like it deployed, and they are wondering why it is not included in April's bulletin.  While it is not classified normally, it is a security issue, and i understand their concern, esp. since MS has it available software updates. It ...
new idea 13 May 2016
When you create a PM policy you can choose in Step 2 of "Distribute Software Updates" the option to "Immediately replicate that policy down the hierarchy". It would be great to have this option available in the PatchWorkflowSvc (http://localhost/Altiris/PatchManagementCore/Patch...). for example replicate (true/false) POST /Altiris/PatchManagementCore/PatchWorkflowSvc.asmx/CreateUpdatePolicy ...
new idea 12 May 2016
Dear Sir, Madam ​i need an sceduled report in csv format with the exact same info as in the monitor tab > logs > log type: Computer Status, default filter, past 24 hours > view log > export Trough Monitors we can create the file by hand , however we need to automate this task trough a report
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