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updated discussion 21 Oct 2014
I've just been handed support of our Symantec products (we currently use a LUA, SEPM and thousands of SEP clients).  I need to upgrade our SEPM (and soon our SEP clients) to address some vulnerabilities and I've got a few questions regarding definitions from LUA. Our current SEPM is on 12.1 RU4, we will be upgrading to 12.1 RU5. In a week we will be upgrading the SEP client on a bunch of ...
updated article 21 Oct 2014
This is Part 7 of a 7 part article series detailing the data classes for Inventory, including Inventory Pack for Servers 7.5, providing administrators the knowledge they need to report on the newly expanded data set provided by this Solution. This Pack provides add on data to what is already gathered by Inventory Solution and should be considered an extension, not a replacement, of the main ...
updated article 21 Oct 2014
This is Part 6 of a 7 part article series detailing the data classes for Inventory, including Inventory Pack for Servers 7.5, providing administrators the knowledge they need to report on the newly expanded data set provided by this Solution. This Pack provides add on data to what is already gathered by Inventory Solution and should be considered an extension, not a replacement, of the main ...
updated article 21 Oct 2014
Part 5 covers Network Device data. Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is meant to help understand not only the ...
updated article 21 Oct 2014
In Part 4 the Software and User Inventory data classes are covered.  Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is ...
updated article 21 Oct 2014
In Part 3 the Operating System Data Classes are covered.  Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is meant to help ...
updated discussion 21 Oct 2014
I've just been handed support of our Symantec products (we currently use a LUA, SEPM and thousands of SEP clients).  I need to upgrade our SEPM (and soon our SEP clients) to address some vulnerabilities and I've got a few questions regarding definitions from LUA. Our current SEPM is on 12.1 RU4, we will be upgrading to 12.1 RU5. In a week we will be upgrading the SEP client on a bunch of ...
new discussion 21 Oct 2014
Does anyone know if the WinPE 2.1 installation in DS 6.9 SP5 can be updated to WinPE 3.x and if so if there is a document on what that process is like?
updated discussion 21 Oct 2014
I am using Deployment Solution 7.5 Sp1. I am unable to deploy Windows 8 or 8.1 with Initial Deployment. My Job contains following tasks. Run Deploy Image Include Deploy Anywhere for hardware independent imaging. Checked Skip missing critical drivers. Checked Generate Sysprep configuration file using inventory data. Selected Username and Passwords are entered to Join Domain Run Boot to ...
updated article 21 Oct 2014
This is Part 7 of a 7 part article series detailing the data classes for Inventory, including Inventory Pack for Servers 7.5, providing administrators the knowledge they need to report on the newly expanded data set provided by this Solution. This Pack provides add on data to what is already gathered by Inventory Solution and should be considered an extension, not a replacement, of the main ...
updated article 21 Oct 2014
This is Part 6 of a 7 part article series detailing the data classes for Inventory, including Inventory Pack for Servers 7.5, providing administrators the knowledge they need to report on the newly expanded data set provided by this Solution. This Pack provides add on data to what is already gathered by Inventory Solution and should be considered an extension, not a replacement, of the main ...
updated article 21 Oct 2014
Part 5 covers Network Device data. Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is meant to help understand not only the ...
updated article 21 Oct 2014
In Part 4 the Software and User Inventory data classes are covered.  Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is ...
updated article 21 Oct 2014
In Part 3 the Operating System Data Classes are covered.  Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is meant to help ...
new article 21 Oct 2014
In Part 2 the Hardware data classes are covered.  Whether you need to create a custom report, or a custom computer filter based on Inventory Data in Inventory Solution 7.5, knowing the database schema is important.  In Inventory Solution 7.5 the data structure for inventory follows closely with previous schemas in the 7.x version family.  This document is meant to help ...
new article 21 Oct 2014
Understanding the schema for Basic Inventory in 7.5 is very useful when creating reports. Since Basic Inventory contains generally valuable information, it is essential for creating custom reports that includes other solution data. The goal of this document is to provide both the direct schema and descriptions of values and columns in order to provide you a guide when using this ...
updated blog entry 08 Oct 2014
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!  
updated blog entry 08 Oct 2014
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new blog entry 08 Oct 2014
Discussion en anglais ici : http://www.symantec.com/connect/blogs/itms-75-sp1-hf3-now-available Et les détails (EN) ici : http://www.symantec.com/docs/DOC7709 Cette mise à jour inclus les 2 hotfix précédents, mais il faut mettre à jour en SP1 d’abord. Attention de ne pas installer ce hotfix, avant de bien avoir la mise à jour des tous les agents, et site serveurs, en SP1. Après le ...
updated blog entry 01 Oct 2014
Below are the most visited posts in the Endpoint Management Community for September 2014 How to downgrade IE 11 to IE 10 to IE9 Windows System Error Codes (exit codes) Description Install and Configure SQL Server 2008 Express Understanding Error 1603: Fatal Error During Installation Windows Installer & Safe Mode How is everyone addressing the forced Java dialog "Java Update Needed - Your Java ...
new blog entry 26 Sep 2014
Don't normally post about non-Altiris stuff but what NVidia has recently managed to do deserves applause. NVidia have managed to create a technology which can model in *real-time* global lighting effects. This enables them to set up a scene model in memory and then perform a real-time photo-realistic render using their Maxwell engine. They decided, as a engine test, to see if the 1969 ...
updated download 14 Oct 2014
I wrote these little filters for separating computers with pcAnywhere Host Only and full installation. It's been written for a Client Management Suite 7.5 HF6 environment with pcAnywhere Solution 12.6.7 HF1. Have fun with it. STHN
updated download 01 Aug 2014
If you want some packages no longer being replicated to any package servers you could go in and edit this package and remove all the package servers or sites to which the package is replicated to. This can be quite a lot of work if you have many packages which you want to edit... I was in this situation where I had many patches some of those were more than 300 MB large and I did not want those ...
new event 21 Oct 2014
Join us for an overview of Symantec solutions and components for a successful OS deployment strategy​ During this webinar you will learn:   Solutions to the problems with varied hardware, drivers and profiles.  Increase staff efficiency by automating common manual processes.  Console integration, custom training & documentation. Enhanced IT effectiveness and integrated client ...
new event 21 Oct 2014
Please join Symantec for their TechJunction event on Wednesday, November 5th from 8:00am to 4:30pm at the Doubletree Hilton in Tulsa!   Please see the invite below to register! http://www.techjunctionevents.com/evites/tul/symantec.htm   Symantec Keynote: "Fear, Greed and Refrigerators: Explaining the 2014 Threat Landscape", Presented by Kevin Haley   Location: Doubletree Hilton, ...
new event 10 Oct 2014
The Symantec Client Management Suite 7.5 Administration course is designed for professionals tasked with using Symantec Client Management Suite (CMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, handson course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management ...
updated event 08 Oct 2014
  The Symantec Client Management Suite 7.5 Implementation course is designed for professionals tasked with implementing Symantec Client Management Suite (CMS) in their organizations. This five-day,instructor-led, hands-on course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite. This course teaches students the underlying ...
new event 07 Oct 2014
Please join us for the next Kansas City Endpoint Management User Group meeting on November 13th from 12:00pm to 4:00pm at Dave & Buster's.   Lunch will be served! And games!   Agenda Lunch, Welcome & Introductions AMS - How We Manage Our Assets from Cradle to Grave by Ziggy Jarczyk, Johnson County Community College Walk through of CEM - How to Install and Configure & Best ...
new event 18 Aug 2014
Come join IT leaders from around Tulsa, along with the Intuitive team for lunch on August 22nd! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. "MDM is Dead" The network perimeter is vanishing. We don't own our devices, and our users have so many of them! Mobile Device Management (MDM) was supposed to solve this problem. ...
updated video 21 Oct 2014
This silent video shows the steps to add a basic URL POST SMS function to the Symantec Service Desk AD Password reset workflow.
new video 23 Sep 2014
This video shows how one can import users assigned City in AD to asset managment using the connector solution. once the locations are imported and assigned to the users, service desk will pick this up from the CMDB and you can use it in a call. There might be an esier way of acomplishing this.   Hope this can assist someone that might need the automatic location to user ...
new video 16 Sep 2014
If you havent seen a demonstration of the ITMS app for Ipads, which was part of the 7.5 release, here is a quick 5 minute overview for you. ITMS Admin app is a mobile extension of the Symantec Management Console. It lets you monitor client computers, check Patch, Inventory and Software data. It also lets you start the tasks on client computers, check status of policies and tasks, and more. The ...
new video 21 Aug 2014
The video shows how to create a new target in ITMS Management Views.
updated video 11 Aug 2014
This is a how-to video on creating the Netboot image for OS X 10.9 using Symantec’s Mac pre-OS Creation Utility (MOCU) application. To download this video for viewing right click the mp4 below and choose "Save target as". Note: This is a silent video.  
updated video 10 Aug 2014
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest content is availabe by using the search option. Following is the ITMS Cloud SymHelp URL: http://help.symantec.com/CS?locale=EN_US&vid=v90719369_v93032876&ProdId=SYMHELPHOME&context=itms7.5
new idea 21 Oct 2014
I have a workflow with an integration towards vmware sdk and when I select data types ( for Input data, Output data, For each loops, return type for script component and all other locations where a Type selection is needed) it takes from 50 sec to 2 minutes before the "Select Data Type" dialog is displayed. I have a huge list of types and without counting I would guess that there is about ...
new idea 21 Oct 2014
Currently used calendar, doesn´t gave possibility to build up new calendar with restricted events in it. In our case we would like create own calendar where sd workers could put their holidays. Current calendar gaves possibility to make own holiday/vacation event, but as we already have couple of different tasks listed there like tape changes, on-call and application distrubutions + all system ...
new idea 08 Oct 2014
Within the Resource Manager you can check the Job and Task Status of one client. Back to the Console. While looking at one of the Inventory Policies, switch the "View" to "Computers and Users" within the "Applies To/Compliance" section. The list of computers which ran the Inventory Policy is being displayed. OK, let's doubleclick on one of these computers. It opens up the Resource Manager, ...
new idea 08 Oct 2014
Please add the compliance status to the computers view on the "Applied to" section of the policy.  This would make my life so much easier.  I realize there is a report, but this addition would make things really easy to tell which computers are in compliance and which are not.  
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