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new discussion 27 Feb 2015
I have noticed that Operating System itself detected as software in Inv_AddRemoveProgram table. This behavior is only reported for Win7 in ITMS 7.5 SP1.
new discussion 27 Feb 2015
I have noticed that Operating System itself detected as software in Inv_AddRemoveProgram table. This behavior is only reported for Win7 in ITMS 7.5 SP1.
updated article 20 Feb 2015
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x Platform Support Matrix Windows 8.1 and Windows Server 2012 R2 OS X 10.9 Windows Embedded Standard 7 SP1 ESXi 5.5 RHEL 5.10 Windows 8.1 ...
new blog entry 26 Feb 2015
We would like to invite you to join our distinguished ISE® Alumni Hosts and our program sponsor Symantec for an exclusive luncheon to discuss the many exciting changes ahead as Symantec continues to evolve as a global security leader. This is an excellent opportunity to hear directly from Symantec’s top executives on the recent company separation, corporate strategy and future roadmap ...
updated blog entry 25 Feb 2015
This is a placeholder for the content being presented at the 2015 User Summit in Salt Lake City, March 2-5. Slides and videos will be posted here as soon as they are available. Please bookmark this page and make sure to come back and visit. In the meantime, check out the great content from the 7.5 User Summit!   March 2015 User Summit: Instructor-led sessions (content ...
new blog entry 18 Feb 2015
For those of you, who have secured access to Internet on your Notification Servers, please be aware that download URL for FireFox has been changed without notice. We realized this reactively, when bulletin FF15-002 failed to download on all our SMP servers, and our patching procedures failed. That would affect all large enterprises, where each external link (URL) access must be ...
updated blog entry 17 Feb 2015
Version 10 is out today for 7.1 and 7.5, whilst the 7.6 download is in the Connect publishing workflow now as well as a new utility: PatchExclusion (which helps handling the content of the exclusion table - also in the Connect publishing workflow): Standard documentation and 7.1 builds: {CWoC} ZeroDayPatch: Patch Automation Tool for PMS 7.1 SP2 {CWoC} PatchAutomation - Automated patching with ...
updated download 27 Feb 2015
Introduction A few years ago, I posted to Symantec Connect our vbscript which triggers an audited Windows Update at the close of our computer build process. http://www.symantec.com/connect/downloads/vbscript-windows-updates The critical feature of this script was that it provided us a patching process which had a definitive start and end. This allowed us to streamline ...
updated download 26 Feb 2015
UPDATE: 26th Feb 2015 -Upgraded script to v1.1 in this article to give it a longer life (by cycling through major KB versions numbers as well as minor ones). In order to bolster the overall security of their Windows operating systems, Microsoft publishes every patch Tuesday an updated Malicious Software Removal (MSRT) tool. This comes down each month through Windows Update and ...
updated download 26 Feb 2015
This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.1.  It doesn't not delete any entries from your database. This process will simply complete any active tasks and close the associated process. It properly handles closing Change, Incident, & Problem processes. It will also handle EM processes along with any default processes that are ...
updated download 19 Feb 2015
PatchExclusion is a companion tool for ZeroDayPatch and PatchAutomation. It is designed to help Altiris Administrator verify the content of the exclusion table, to add, remove entries or to clear the table (and even recreate it in full - should this be needed). Here are the utility command line options: PatchExclusion (version 10): Background: ZeroDayPatch and PatchAutomation both ...
updated download 19 Feb 2015
As the 7.6 release is nearing I tought I would update the Patch Automation toolkit, just to make sure the features would be available to users as soon as the release hits SolutionSam.com. So today I am attaching Version 10 of the toolkit here, build for the upcoming 7.6 release. The major change that version 10 brings in (across all supported ITMS versions - 7.1 SP2 MP1.1, 7.5 SP1 and 7.6) is ...
updated event 27 Feb 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client ...
updated event 27 Feb 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated event 27 Feb 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client Management ...
updated event 16 Feb 2015
Please join us for 2 days of free technical training, lectures and roadmaps based on ITMS 7.6 This will be held in Symantec Executive Briefing Center, 350 Brook Drive, Green Park, Reading For Symantec Partners - March 24th > 25th For Customers - March 26th > 27th This training will include lectures and hands-on labs led by premier Altiris experts from Symantec. ...
updated event 12 Feb 2015
Join ITS and Symantec for a free lunch and a chance to win some sweet stuff like a fitbit Flex and an Apple Watch!* BYOD seems like a great idea, but how do you actually implement such a program in a practical manner? How do you satisfy competing agendas for systems management, identity services and data security? Do you worry about your net promoter score among your ...
updated event 12 Feb 2015
Join ITS and Symantec for a free lunch and a chance to win some sweet stuff like a fitbit Flex and an Apple Watch!* BYOD seems like a great idea, but how do you actually implement such a program in a practical manner? How do you satisfy competing agendas for systems management, identity services and data security? Do you worry about your net promoter score among your ...
updated event 12 Feb 2015
Join ITS and Symantec for a free lunch and a chance to win some sweet stuff like a fitbit Flex and an Apple Watch!* BYOD seems like a great idea, but how do you actually implement such a program in a practical manner? How do you satisfy competing agendas for systems management, identity services and data security? Do you worry about your net promoter score among your ...
updated event 12 Feb 2015
Join ITS and Symantec for a free lunch and a chance to win some sweet stuff like a fitbit Flex and an Apple Watch!* BYOD seems like a great idea, but how do you actually implement such a program in a practical manner? How do you satisfy competing agendas for systems management, identity services and data security? Do you worry about your net promoter score among your ...
updated event 12 Feb 2015
Join ITS and Symantec for a free lunch and a chance to win some sweet stuff like a fitbit Flex and an Apple Watch!* BYOD seems like a great idea, but how do you actually implement such a program in a practical manner? How do you satisfy competing agendas for systems management, identity services and data security? Do you worry about your net promoter score among your ...
updated video 13 Jan 2015
In this Video we will discuss how to add simple automation to the boot disks created with the BDC.  Additionaly we will add command line switches to the ghost32.exe and ghost64.exe.    For referance see Apendix A from the Ghost Implementation Guide  for more use examples.  See Switches: Alphabetical list of switches for a list of most of the ghost ...
updated video 09 Jan 2015
This is a walk through of adding windows 8.0 (PE 4) Drivers to the Symantec Boot Disk Creator from TECH 223404. I will follow the steps noted in TECH227489.   We will go over how to download, extract driver files from the NIC manufacturer web page.   You will need to add drivers to the Boot Disk Creator if your Ghost boot disk boots up but you do not have network ...
updated video 08 Jan 2015
This is a walk through of TECH 223404. Showing how to download, extract and set up the new Ghost Boot Disk Creator 3.0. It includes instructions on downloading the Windows PE files from Microsoft and importing them to the Ghost Boot Disk Creator. See http://www.symantec.com/docs/TECH223404 for information on the Boot Disk Creator. 
new idea 25 Feb 2015
Problem:  The body text of an Incident ticket does not format.  As a result, the text is difficult to read and comprehend. Suggested Solution:  Insert a WYSIWYG, like the one I am typing with presently.
new idea 20 Feb 2015
I have almost always had an issue with this as a server administrator.  Space is relatively cheap, but until I can travel to all of my remote sites and upgrade the storage or replace the sarvers that are my package servers, throwing more space at the problem isnt a feaseable resolution.  During an image capture task, we should have the ability to choose which package servers or sites ...
new idea 19 Feb 2015
Dear Symantec, At the moment, if I want to export an object in an NS to then import into another NS, such as a Connector Solution Data Source or Import Rule, I can do this with the Export XML functionality. This is not usually a problem if I am going between two NSs in the same environment, because the NSs will probably have the same users and administrators. However, if the two NSs are ...
new idea 13 Feb 2015
Ideally, for the sake of maintaining consistency, the pkgsvrhost share would be the same share name on each package server.  Even if the agent is installed on the E: drive, the pkgsvrhost share should be "pkgsvrhost$" instead of pkgsvrhostE$.  Scripts could then be used to reference the share and be used for ALL package servers in an environment.  Not all package servers ...
new idea 13 Feb 2015
In managed software delivery and policies, if multiple targets are added to the "Applied to" field, each time "Save changes" button is clicked, they all updated the "apply date" to the last date and time the button was clicked.  It would be nice to keep a record of when each target was applied.  For instance, target A had the policy applied on 1/1/2011.  Then Target B had the ...
updated idea 12 Feb 2015
I think it would be advantageous for many Altiris administrators who deal with HII to be able to call upon the Initial Deployment Menu for known and unknown machines. In the Initial Deployment Settings menu can you create a toggle switch (or radio button) with two options: Load the Initial Deployment Menu for only Unknown Machines (default) Load the Initial Deployment Menu for all machines.