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updated discussion 27 Apr 2015
Hi All, We have recently undergone a Windows 7 hardware refresh as such we now have assets which are disposed and wiped. What I am wanting to know, is there a way to change Altiris to Asset Disposed in a bulk format. I have 288 devices which our 3rd party vendor has confirmed are wiped now i want to bulk upload a CSV or similar for Altitirs to read and mark as Asset Disposed. Is this possible?
new discussion 27 Apr 2015
I've got an issue I cannot find a work around for.... If there is a task running on a machine, for some reason or another, and someone tries to boot to the WinPE (4.0 on 7.5) Environment, they cannot PXE boot. Anyone seen this?  If so, what's the fix?
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Hartford! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Tampa! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Sacramento! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Bellevue, WA! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Columbus! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
updated discussion 27 Apr 2015
Hi All, We have recently undergone a Windows 7 hardware refresh as such we now have assets which are disposed and wiped. What I am wanting to know, is there a way to change Altiris to Asset Disposed in a bulk format. I have 288 devices which our 3rd party vendor has confirmed are wiped now i want to bulk upload a CSV or similar for Altitirs to read and mark as Asset Disposed. Is this possible?
new discussion 27 Apr 2015
I've got an issue I cannot find a work around for.... If there is a task running on a machine, for some reason or another, and someone tries to boot to the WinPE (4.0 on 7.5) Environment, they cannot PXE boot. Anyone seen this?  If so, what's the fix?
updated discussion 27 Apr 2015
I've just been delving into 7.5 Deployment Solution. My setup is as follows: 7.5 NS running on VLAN 1 7.5 Package/Task/NBS with two NICs, one NIC is on VLAN 1 and communicates with NS, second NIC is on VLAN 2. VLAN 2 has no method of routing back to VLAN 1. It is a dedicated VLAN for imaging. A desktop on VLAN2 that I am attempting to image utilizing PXE boot. I have NBS/DHCP/DNS etc. all ...
new discussion 27 Apr 2015
For the life of me I can't remember how to automate this! I've checked under "All Settings" and "Roll Out Agents/Plug-Ins" but so far I've had no luck. What I'm trying to do is to have all of the agents and plug-ins automatcially install on a host computer when that machine gets placed into a specific OG. I have a group named "Managed Computers" and I would like for all the agents and ...
updated discussion 27 Apr 2015
I was watching some videos from the 7.5 User Summit on upgrading to 7.5 (http://www.symantec.com/connect/articles/75-summit-november-2013-implementing-cms-presentation) and it was mentioned that it was a best practice to run a custom SQL statement that disabled all policies/jobs/tasks prior to the upgrade and then to rerun a modified version of the SQL statement once the upgrade was complete ...
updated discussion 27 Apr 2015
We are pushing the corporate TeamViewer_Host.MSI to our devices through Altiris and are looking for an easy way to push the TrustConfigID.PS1 file to not have to find a way to click on the "Allow" button at the end of the installation in order to have the device register with the Management Console.  Any assistance would be greatly appreciated.
updated article 27 Apr 2015
What is Endpoint Management? The Symantec Endpoint Management software family of products powered by Altiris technology can help you drive down IT costs, improve efficiencies with comprehensive configuration management, take control and automate your IT infrastructure, and much more. CLIENT MANAGEMENT IT Management Suite Voluntary Product Accessibility Template (VPAT) Common Criteria ...
new article 23 Apr 2015
Tasks have an advanced option to collect output data. This data is what would appear on the client computer's screen if one were watching the task execute real-time or if one manually executed the task in a shell window. The option is found on the task edit screen's Advanced window, on the 'Script' tab. It is a checkbox labeled' Save script output with task status'.  Task output data ...
new article 23 Apr 2015
Hi Want let you know we´ve found a small issue with SMP 7.6 and 7.6 HF1. This is not a technical issue more a visual problem. It can be confusing if you are running reports the check who starts Tasks in the SMP Console Since SMP Version 7.6 (inlcuding 7.6 HF1) if you start a Task on a Client the "Started By" (see Screenshot) does not reflect your currently logged-in User in the SMP ...
new article 22 Apr 2015
Lots of people have asked questions about how to create a netboot image to be used with DS 7.6.  There are a few videos that show the process at a very high level, but none seem to show all the steps that can be taken to make it more useful.  Over the years I have created a long list of things that I will typically do when creating a netboot image that make it easier for future use. ...
updated article 22 Apr 2015
Have you ever tried to add a Profile and got an error: "Value cannot be null. Parameter name: value" You can't have a uniqueidentifier as a datatype for your Foreign Key or include this another in your Profile. You can't have your Foreign Key Field (usually SessionID) as the first Field in your Table/View. Check the data types on the fields you are selecting. If you see any "nchar" ...
updated article 22 Apr 2015
The Software Portal       Common Terms and Acronyms    General Setup    Software Publishing    Software Resource Publishing    Managed Software Delivery Policy (MSD) Publishing    Software Request    User Resources Intro       Disable ...
new blog entry 27 Apr 2015
"How to create custom SMP Console menu where will be all required web parts in one place" 1. There is a list of available "Web Parts" in SMP Console, where you can set appropriate settings for each web part and take URL of appropriate Web part to create own custom menu. Here is a list of all available web parts in ITMS 7.5.x For example I've opened a "Task Computers and Devices" web part ...
updated blog entry 27 Apr 2015
I recently had a problem where a server side (Altiris DS) script was outright failing to run giving an error 1314 - A required privilege is not held by the client. If the job was run on a client, it worked first time. I did a little searching and saw this article on the support forums: http://www.symantec.com/connect/forums/running-ser... There didn't appear to be an ...
updated blog entry 23 Apr 2015
We held our second in our series of "How-to" webcasts for Ghost Solution Suite 3.0 on April 22. Download or playback the Webcast here: https://symantec.webex.com/symantec/lsr.php?RCID=4fc596faf6734755863aa6e594ef1500 Download the slides from the Webcast See attached pdf (scroll to the very bottom of this post) Q&A We are still finishing up answering all of the questions that came ...
new blog entry 20 Apr 2015
IT Management Suite 7.6 HF1 is available through SIM. The release has the following highlights:     Support for RHEL 5.11 and 6.6 Support for Microsoft SQL Server 2008 R2 SP3 Fixes for several customer issues Easier ways to import the third-party certificate to Internet gateway OpenSSL is upgraded to version 1.0.1m New check box for the Deploy Image task You can ...
updated blog entry 20 Apr 2015
The intent of the attached query is to provide an alternative reporting mechanism for Year by Month aggregate Ticket activity. The Column legend is as follows:       Year: Derived from ReportProcess.ProcessStarted    Month: Derived from ReportProcess.ProcessStarted  Started: Total count of ProcessStarted entries for the given Year/Month.   Ended: Total ...
new blog entry 20 Apr 2015
Automating Password Expiration Notifications Windows users who logon to their system with a local logon account or a domain logon account are familiar with the password expiry notifications. These messages alert the user of password expiry in advance so that he can change it before its expiry. But how it works on your computer? Can you configure its day settings as per your wish? Here are the ...
updated download 14 Apr 2015
Table of content Introduction Command line help Samples Conclusion References Document history Introduction In order for a computer to download a package it needs to connect to the SMP GetPackageInfo.aspx interface, and to provide a properly formatted xml requested, in order to receive a set of codebases which will point it to package server(s) snapshot files and download locations. Before ...
updated download 13 Apr 2015
Here is the part 2 of the self-extracting archive.
updated download 13 Apr 2015
Please download both Part 1 and Part 2. Rename Part 1 from ZIP to .EXE. Rename Part 2 from ZIP to RAR. Copy both files into one folder and run the Part 1. It is a self-extractable archive. After the extraction you should get one EXE file of around 250MB. Lunch it on your NS 6.x to install RS 6.2 SP4 Beta.
updated download 09 Apr 2015
Upon request from Intel, we've added properties to our Out of Band Discovery Tool. The screenshot below illustrates what properties were added to the tool: Symantec Out-of-Band Discovery Utility v1.1 OOB Discovery Utility is a stand-alone package that helps you check the endpoints in their environment and detect client computers with support of OOB technologies. OOB Discovery Utility does the ...
updated download 27 Mar 2015
Table of content Introduction Presenting the AssetPrintView page Installing the files Creating the right click action Using the right click action Conclusion References Introduction Asset Management Solution offers a print-preview (and download as word file) for a three specific asset types (Purchase Request, Purchase Orders and Invoices) however there is no possibility to custom-design a ...
updated download 27 Feb 2015
Introduction A few years ago, I posted to Symantec Connect our vbscript which triggers an audited Windows Update at the close of our computer build process. http://www.symantec.com/connect/downloads/vbscript-windows-updates The critical feature of this script was that it provided us a patching process which had a definitive start and end. This allowed us to streamline ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Hartford! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Tampa! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Sacramento! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Bellevue, WA! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Columbus! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
new event 27 Apr 2015
Join ITS Partners' systems management experts for a hands-on training event in Southfield! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an open lab environment where you can: Learn about the features and capabilities of Symantec IT Management Suite, Client Management Suite and Server Management Suite v7.6 Get hands-on ...
updated event 13 Apr 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client Management ...
updated event 13 Apr 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 2. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 1. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 16 Mar 2015
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
new video 13 Mar 2015
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
new idea 27 Apr 2015
Dear Symantec, I have been running and re-running through the processes for installing SMP 7.6 on a new Windows 2012 R2 server and I must complement Symantec by saying that the installation process is getting better and better. However, there seems to be a sticking point that I have not come across before with SMP and it is Adobe Flash. The IRCs do say that Flash is required to be ...
new idea 24 Apr 2015
Please add Microsoft security advisory KB2960358 to patch management 7.5 (PMimport). I saw a reference that this was included in MS14-A05 but when I look at the KB included in that bulletin KB2960358 is not there and I do not see where it has been superseded. Thanks
new idea 22 Apr 2015
Ruleset executed is defined as a Process Message in the History. However, this contains a lot of unneeded information which would be nice to exclude from the History using the Filter.  If we exclude all Process Message, we also exclude too much, like Send Email and so. Would be nice to define Rulesets in a different way so that they can be excluded from the filter in the History.
new idea 20 Apr 2015
Dear Symantec, I am really enjoying the changes to SMP in version 7.6 - the product is much easier to use and includes fantastic functionality that customers have been asking for for ages! However, I would like to ask for the future ability to further customize the Resource Types. At the moment, we can create a new resource type and then add Data Classes and Resource Associations, but we ...
new idea 15 Apr 2015
When creating email templates and rules, you use a drop down to choose what you want to include such as processID, AffectedUser, etc. Parsing the "affecteduser" option to use their first name only would be more personalized and give the user a warm and fuzzy. So, it would go like this: Hello John, Your ticket (processID) has been [opened][closed][changed]. Thank you, Support team Currently ...
new idea 09 Apr 2015
Actually the message tables have a colum named Message with the data type image. When external message has enable on diferents task in Workflow this table have a large growing in database. I suggest the change the data type to xml for a better performance and reduce space used in Database. Regard's
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