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updated discussion 29 Jul 2016
Can Symantec Ghost create an image from a v2i file mounted as a drive letter, please?  (If so, can the trial version do so for a 25GB image?) I ask because I'm a lifetime Norton Ghost user with a trickly problem.  My boot drive died, and while waiting for RMA replacement, it's backup drive's filesystem somehow got corrupted. Over here I was advised to mount my v2i file ...
new discussion 29 Jul 2016
I just upgraded my workflow designer from 7.1 to 8.0. I am not able to debug locally with any workflow. It seems to me that the problem occurs with my antivirus. This is the error message I get when trying to debug. I tried changing deployment to IIS and internal, but still the problem persists. Is there any solution for this? Thanks
updated event 28 Jul 2016
This will be our first Endpoint Management (Altiris) User Group meeting in Houston in a awhile -- and we'll have it at the same time/location as the Houston Security Group, but in a different room. 
updated event 28 Jul 2016
Agenda 10.45  Registration and Welcome coffee and snacks 11.00  Introductions and welcome  11.10  Symantec Endpoint Management and Security  11.40  What's new in ITMS 8.0, and the future  12.10  Break  12.25  How Workflow can optimize your business processes  13.30  Product steering dicsussion – Enhancements to Product ...
updated discussion 29 Jul 2016
Can Symantec Ghost create an image from a v2i file mounted as a drive letter, please?  (If so, can the trial version do so for a 25GB image?) I ask because I'm a lifetime Norton Ghost user with a trickly problem.  My boot drive died, and while waiting for RMA replacement, it's backup drive's filesystem somehow got corrupted. Over here I was advised to mount my v2i file ...
new discussion 29 Jul 2016
I just upgraded my workflow designer from 7.1 to 8.0. I am not able to debug locally with any workflow. It seems to me that the problem occurs with my antivirus. This is the error message I get when trying to debug. I tried changing deployment to IIS and internal, but still the problem persists. Is there any solution for this? Thanks
updated discussion 28 Jul 2016
I am tryin go deliver software via quick delivery, on some clients "random" the error code is -1001. I dont think this is a error code from the application.  How do i troubleshoot it?  in the Output properties i can see that program failed with return code = 0. but on the top i see: Status:  Failed Return code:  -1001 Thank you.
updated discussion 28 Jul 2016
Hi all, I'm wondering if there's a quick way to do the following: I'm in the Compliance by Bulletin section of Patch Management and I see a bulletin that is not installed on a small percentage of computers, but doesn't belong to an existing policy. If I right click on it to Distribute Updates is there a quick way to to target only the computers missing the update rather than manually entering ...
updated article 27 Jul 2016
  Purpose: To be able to capture and deploy an image using standard linux tools in the LinuxPE environment.  Requirement: Knowledge of linux imaging tools mount points to the express share or other nfs or cifs location Tools: the tool i use in this experiment is dd (see dd man page) and compression tool gzip.  Process: Capture Image: Optional: you can clear out the udev ...
updated article 22 Jul 2016
In this Article I'm going to explain how to use the new DELL API to get Warranty information and add it to your Assets in the SMP. First you will need to sign up to get access to the DELL API http://en.community.dell.com/dell-groups/supportapisgroup/ There’s a powerpoint in the 'get started' section with an excel sheet embedded, that you will need to fill out to request API access. Complete ...
new article 22 Jul 2016
Configuration Smart Card Authentication is a special case of client certificate based mutual authentication where the certificate that identifies the user resides on a smart card and is obtained by browser during the SSL handshake with the Web server. During the Smart Card Authentication, the browser performs the certificate lookup not only in local user certificate storage but also on ...
updated article 21 Jul 2016
Ghost Solution Suite 3.x can be used to create a boot device with an image to be restored contained on it. To do this, the Ghost Standard Tools (a separate installation than the one that contains the Ghost Console) must be installed. There is also a third-party utility that must be used, as well. Links to a freeware program called ISO to USB are included, but any software capable of burning an ...
new article 14 Jul 2016
In this Article I will explain how to add Tests to your Workflow projects. Everyone is running tests aren't they? We are going to create a simple WebService Project. Create a new  Decision Project. Add a new  Model called Test. Set an Input and Output Input Param Output Success Add a simple Workflow that tests for a given param word. In this case my Name - ...
new article 08 Jul 2016
Workflow offers a couple of options when working with Sharepoint. There is the Integration Component for Sharepoint List manipulation or there is the library. New  Integration Component Choose "Microsoft" SharePoint Lists Generator Next fill in your details Sharepoint site:     Use authentication Username:   Password:   Domain:   Choose which ...
updated blog entry 27 Jul 2016
Just in case you haven't already heard, here at Symantec EPM Product Management we have made an exciting strategy change in our Deployment portfolio. I want to share with you the good news and what it means to you. In short, we are further investing in the Altiris Deployment Solution 6.9 technology and have released a new product with a strong roadmap. Here are the key points you need to ...
new blog entry 18 Jul 2016
I wanted to post this publicly in case others start seeing weird freezing issues when patching Acrobat Pro, maybe we can share information.  I've been patching the app now for almost a year and have only seen freezing issue on 2 machines, but it is very frustrating to troubleshoot as it freezes the whole machine.  It appears to be more of an Adobe issue than a Symantec issue, ...
updated blog entry 14 Jul 2016
Are you an IT administrator at a large enterprise that is implementing or likely to implement a BYOD policy in the near future? Are you currently or likely to be involved in Mobile Device Management (MDM)/Mobile App Management (MAM) at your organization?   We are very interested in learning more about your environment, your role, the challenges you face in your job, the features you ...
updated blog entry 23 Jun 2016
Thanks to all who attended our Webcast discussing one of the replacement options for pcAnywhere -- Bomgar Connect. If you missed the webcast, listen to the recording here: https://www.brighttalk.com/webcast/13361/209065?cid=70138000000eMk6AAE&mc=199213&ot=wc&tt=em Bomgar Connect provides secure remote support to employees and customers anytime, anywhere. With easy-to-use features such as ...
updated blog entry 23 Jun 2016
To make it easier to find past and upcoming webcasts related to Symantec Endpoint Management solutions, I'm creating this blog post and will keep it updated over time. The links below for past webcasts will include the recording and Q&A. The links for upcoming webcasts will send you to the registration page. Enjoy! Webcast Topic: Update on pcAnywhere replacement options Date: June 22, ...
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
download comment 26 May 2016
new download 17 May 2016
It looks like there are no overall summary and status reports for the agent health status on ITMS 8.0.  I was also unable to find anything here on Connect.  I've gone ahead and created two reports for this.  One being a summary report and the other being a details report.  You can use the two individually or together as the summary report will drilldown into the ...
updated download 26 Apr 2016
I had the challenge to group mobile devices into mobile phone or tablets. For example, for Apple devices this was quite easy because the model either contains iPhone or iPad. However, looking at the model of Samsung devices this looks different. Here some examples:   samsung GT-P5210 samsung SM-G25F samsung SM-G920F samsung SM-G900F samsung GT-I9506 I directly thought I can use Regex ...
updated event 28 Jul 2016
This will be our first Endpoint Management (Altiris) User Group meeting in Houston in a awhile -- and we'll have it at the same time/location as the Houston Security Group, but in a different room. 
updated event 28 Jul 2016
Agenda 10.45  Registration and Welcome coffee and snacks 11.00  Introductions and welcome  11.10  Symantec Endpoint Management and Security  11.40  What's new in ITMS 8.0, and the future  12.10  Break  12.25  How Workflow can optimize your business processes  13.30  Product steering dicsussion – Enhancements to Product ...
updated event 28 Jun 2016
Please join us for the next Chicago Endpoint Management User Group meeting on August 5th from 9am to 1pm at Cook County Farm Bureau in Countryside, IL. Lunch will be served! Agenda: Welcome and Introductions – Joe Scola Customer Presentation: Dan Kujala – Using ITMS with 25,000 installs Symantec Presentation: Brent Ring, Symantec – ServiceDesk Lunch and Networking Conclusion, ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec Client ...
updated event 18 Jun 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec Ghost ...
updated event 18 Jun 2016
XVUE® by NetX - More Than Just Remote Control Software! XVUE® by NetX supports remote users by using on-demand support sessions, monitoring and updating remote computers, receiving alerts when they need maintenance, and supporting unattended remote machines. Monitor of Remote Systems Secure Connectivity File Management Agent or Agentless Works over Internet Easy to install and own We will ...
new idea 27 Jul 2016
For complex software deployments it would be incredibly useful to be able to provide a Powershell script that would identify if the software was compliant or not. You can sort of do this already by creating a PS wrapper script that creates a registry key or file that you can then have the MSD look to for compliance, but it is unwieldy.  It could be as simple as getting a boolean value out ...
new idea 18 Jul 2016
Dear Symantec, I recently had some troubles with a customer standard report, where report had multiple lines with the same GUID, such as:   SELECT vL._ResourceGuid, vL.Name, vA.Manufacturer, vA.Model, COUNT(1) FROM vAsset vA JOIN vAssetLocation vAL ON vA._ResourceGuid = vAL._AssetGuid JOIN vLocation vL ON vL._ResourceGuid = vAL._Location GROUP BY ...
updated idea 14 Jul 2016
Hi, Two requests in one really. 1. In IT Analytics, when I drag the Filter 'Filter - Name' down to the Filters section, and then have to look for a filter I wish to use, could we get wildcards implemented here? Either * or %. It's bad enough that you have to know the EXACT name of the filter you have to use but when you have 34 pages of them to look through, and each page takes up to 10 ...
updated idea 08 Jul 2016
When a user gets a patch nofitication for updates or reboot, it would a be enhancement when the user has a direct interaction the servicedesk by clickable links. The user has the oppertunity to post a ticket by email or servicedesk workflow or can get more information and post comment in a Servicedesk Discussion Forum.
new idea 29 Jun 2016
The dialogue and settings on the DSUP "Restart" tab on SMP 8.0 are unclear to users *  Please clarify the dialogue on the setting side to relay that there will be no count down for the end user once the restart now option has been chosen AND how the "Restart Automaticall after:" options and the "Allow user to defer the restart" work together.   It is understood that Admin can make ...
new idea 27 Jun 2016
To whom it may concern, I am requesting the option to add a SHA 256 value in the application and device control policy. Currently one can only add a MD5.  We have advanced threat monitoring tools that hold potentially malicious content in a quarantine while it waits to determine if it is in fact a threat.  Once content is quarantined we are emailed a SHA 256 value.  Since ...
new idea 23 Jun 2016
I would like and I need the possibility to change the Computer-DESCRIPTION with GSS 3.1. I CAN Change Computer-NAME, IP-Adresse, Domain and so on but it seem´s to be not possible to change the Computer-DESCRIPTION like it WAS possible with GSS 2.5. I can't believe this, but it looks like the Developers just FORGOT the DESCRIPTION. I´m not sure, but  I think that it can´t be an great ...
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