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new idea 21 May 2013
Lark posted: ITMS 7.1 Should Support Windows Server 2012 and Windows 8
ITMS (SMP) 7.1 should support Windows Server 2012 and Windows 8 as a managed end-point. Although ITMS 7.5 is supposed to support Windows Server 2012 and Windows 8 this product is constantly being delayed.  Even when this version is released many companies will be very wary of upgrading immediately due to Symantec's history of "ship n fix".  This will be the case regardless of ...
discussion comment 21 May 2013
Dressi commented on: Filter for software usage in the last n days
I'm not sure I know which default AM reports to use.  I can use the Underutalized report, but it has drill downs, and i'm not sure how to specifically use it as a target for a policy without exporting it as a filter.   For instance, I'd like to have a filter that allowed me to provide a software GUID and an integer in a number of days and have it show me all machines ...
event comment 21 May 2013
Shawn_IAT commented on: Raleigh Endpoint Management User Group Meeting - May 23
Greetings, One of my co-workers will be joining me.  Does he have to register, and if so, how?  Thanks
discussion comment 21 May 2013
michael.george commented on: Display image from SQL Database in a webform
Awesome! I still can't mine to load the image, so I have to ask, what's the gotcha that you missed the first time round? I'm guessing I'm missing it, too...
discussion comment 21 May 2013
dschroet commented on: Assign ticket to individual using ServiceDesk 7.5
I have also found that since our organization uses incidents with a project type it is backwards for someone to create their incident as a project, have it submitted to a queue, go into the queue and add themselves as the owner.  Either a modified workflow or the ability to assign to an individual would be nice.
discussion comment 21 May 2013
TGiles commented on: Unable to retrieve location SD 7.1
The knowledge base article Reecardo was thinking about is for the Get All Locations piece of SD.DataServices. I'm not aware of an article for this model.  What I would recommend is to open SD.DataServices inside Designer & then launch the 'Get Location for User' model. You will need to provide an e-mail address or user id. Then see if the model completes successfully or ...
new discussion 21 May 2013
Briandr88 posted: count specific versions of the different products
Hi, I am looking for a query that could be used as part of a report that could count specific versions of the different products as specified in the query? As an example I would count two versions of both Adobe Reader and Win Zip. I have an existing query, but I am not sure if it can be altered enough to accomplish what I am trying to do. I will post it anyways, but I suspect an entirely new ...
discussion comment 21 May 2013
Briandr88 commented on: system error 53 when doing net view or net use
Hi, Well the Vista x32 network driver I added in worked which is good. Not sure if it will work on the other devices we support, but no big deal. I can circle back and deal with that at a later time. Right now I am getting system error 5 and 50 when doing a net view on different devices. I didn't add the mass storage device driver. I am guessing I will need to? How can I confirm if I ...
new event 21 May 2013
Jon Eyre posted: Houston Endpoint Management User Group Meeting - June 20
Please join us for the next Houston Endpoint Management User Group meeting on June 20 from 12 p.m. to 3 p.m. at Rice University. The meeting will feature a user presentation and an overview of Mobile Management Suite by Symantec Systems Engineer Brad Green. Lunch will be served! Agenda Lunch & Networking Welcome & Introductions User Presentation - TBD Mobile Management Suite - Brad ...
new event 21 May 2013
Jon Eyre posted: Houston Endpoint Management User Group Meeting - June 20
Please join us for the next Houston Endpoint Management User Group meeting on June 20 from 12 p.m. to 3 p.m. at Rice University. The meeting will feature a user presentation and an overview of Mobile Management Suite by Symantec Systems Engineer Brad Green. Lunch will be served! Agenda Lunch & Networking Welcome & Introductions User Presentation - TBD Mobile Management Suite - Brad ...
discussion comment 21 May 2013
Dressi commented on: Filter for software usage in the last n days
I'm not sure I know which default AM reports to use.  I can use the Underutalized report, but it has drill downs, and i'm not sure how to specifically use it as a target for a policy without exporting it as a filter.   For instance, I'd like to have a filter that allowed me to provide a software GUID and an integer in a number of days and have it show me all machines ...
discussion comment 21 May 2013
michael.george commented on: Display image from SQL Database in a webform
Awesome! I still can't mine to load the image, so I have to ask, what's the gotcha that you missed the first time round? I'm guessing I'm missing it, too...
discussion comment 21 May 2013
dschroet commented on: Assign ticket to individual using ServiceDesk 7.5
I have also found that since our organization uses incidents with a project type it is backwards for someone to create their incident as a project, have it submitted to a queue, go into the queue and add themselves as the owner.  Either a modified workflow or the ability to assign to an individual would be nice.
discussion comment 21 May 2013
TGiles commented on: Unable to retrieve location SD 7.1
The knowledge base article Reecardo was thinking about is for the Get All Locations piece of SD.DataServices. I'm not aware of an article for this model.  What I would recommend is to open SD.DataServices inside Designer & then launch the 'Get Location for User' model. You will need to provide an e-mail address or user id. Then see if the model completes successfully or ...
new discussion 21 May 2013
Briandr88 posted: count specific versions of the different products
Hi, I am looking for a query that could be used as part of a report that could count specific versions of the different products as specified in the query? As an example I would count two versions of both Adobe Reader and Win Zip. I have an existing query, but I am not sure if it can be altered enough to accomplish what I am trying to do. I will post it anyways, but I suspect an entirely new ...
discussion comment 21 May 2013
Briandr88 commented on: system error 53 when doing net view or net use
Hi, Well the Vista x32 network driver I added in worked which is good. Not sure if it will work on the other devices we support, but no big deal. I can circle back and deal with that at a later time. Right now I am getting system error 5 and 50 when doing a net view on different devices. I didn't add the mass storage device driver. I am guessing I will need to? How can I confirm if I ...
discussion comment 21 May 2013
Andrew_Shishkov commented on: Report - count of Software Delivery
Hi Anthony, Have you tried these reports? SMC -> Reports -> Software -> Delivery -> Execution Attempts SMC -> Reports -> Software -> Delivery -> Execution Status SMC -> Reports -> Software -> Delivery -> Execution Summary   All of them have Start Date and End Date controls to limit output by date.   Thanks, Andrew.  
new discussion 21 May 2013
Vadim Rapp posted: Predefined Path variables
Hello, Is there a way to adjust the values of the path variables in Installer Editor? One of them is "VisualStudioProjects", which defaults to my documents/visual studio projects - but I have it different, so would be nice to modify it. According to the Help article "About Path Variables", "You cannot modify predefined path variables", but I was still wondering where it takes them from. Thanks
updated discussion 21 May 2013
Doctor Cox posted: Ghost 11 boot disk issues on Toshiba Tecra M9 laptops
Hi I am having a rather annoying problem getting our Toshiba Tecra M9 laptops to network boot using a USB boot disk.  It seems to be the same issue as described on the following discussion. https://www-secure.symantec.com/connect/forums/ghost-11-boot-disk-issues-toshiba-tecra-m9-intel-82566mc-network-card-fine-75   I am using Ghost Solutions Suite 2.5 (version 11.5.1.2266). When ...
updated discussion 21 May 2013
Doctor Cox posted: Ghost 11 boot disk issues on Toshiba Tecra M9 laptops
Hi I am having a rather annoying problem getting our Toshiba Tecra M9 laptops to network boot using a USB boot disk.  It seems to be the same issue as described on the following discussion. https://www-secure.symantec.com/connect/forums/ghost-11-boot-disk-issues-toshiba-tecra-m9-intel-82566mc-network-card-fine-75   I am using Ghost Solutions Suite 2.5 (version 11.5.1.2266). When ...
updated article 19 May 2013
piyushnasa posted: Creating a SendTo Shortcut Through MSI
If you want to create a SendTo shortcut through MSI, then if you just add the shortcut in MSI in SendTo folder, it will not work. Even if you get the shortcut there in every user profile, still it will not work. To make a SendTo shortcut, you need to create it on the fly, which means that shortcut should be created from original exe. To solve this issue for one of my application, WinSCP, I ...
updated article 15 May 2013
Thomas Baird posted: Putting it All Together! Deployment Solution 7.1 Landing Page
Welcome to Putting it All Together! A Document and Video series for Deployment Solution 7.1! In hopes of removing some of the mystery and challenge of Deployment Solution 7.1, this series was developed. (Note - some content is not yet completed and will not therefore have links) Contents: Overview of the document series Simplified How-To Documents and Videos Advanced Use & Customization ...
article comment 15 May 2013
Thomas Baird commented on: Putting It All Together: The Best of Two Versions: DS 6.9 and 7.1 (updated April 1, 2013)
Most likely, yes.  CMS I believe ships with a license for both.
updated article 15 May 2013
CNWilliams posted: ServiceDesk Documentation
Version Documents ServiceDesk 7.5 Symantec™ ServiceDesk 7.5 Implementation Guide Symantec™ ServiceDesk 7.5 User Guide Symantec™ ServiceDesk 7.5 Release Notes Starting with ServiceDesk 7.5 advanced customizations are included in the Implementation guide. ServiceDesk 7.1 SP2 Symantec™ ServiceDesk 7.1 SP2 Implementation Guide Symantec™ ...
updated article 15 May 2013
CNWilliams posted: Workflow Documentation
  Version Documents Workflow 7.1 SP2 Symantec™ Workflow 7.1 SP2 Release Notes Symantec™ Workflow 7.1 MP1, SP1, SP2 Component Guide Symantec™ Workflow 7.1 SP2 User Guide Symantec™ Workflow 7.1 SP2 Installation and Configuration Guide Workflow 7.1 SP1 Symantec™ Workflow 7.1 SP1 Release Notes Symantec™ Workflow 7.1 MP1, SP1, SP2 ...
updated article 13 May 2013
Triinu Gross posted: What permissions I need to add to allow a security role to access the Symantec Management Agent Push Install page?
To add permissions that allow a security role to access the Symantec Management Agent Push Install page, you must do the following: In the Symantec Management Console, on the Settings menu, click Security > Account Management. In the left pane, click Roles. In the right pane, select the role that you want to edit, and then click Show Security Role Manager Console. In the Security Role Manager ...
new article 10 May 2013
jobby posted: How to Sysprep a Windows Vista, 7, or 8 Image More Than Three Times
The easy way to get around the three time limit of sysprepping is to either a) use a virtual machine and save a snapshot before the first time you sysprep, or b) capture an image through the console of the state before sysprepping, and then deploy it when it to the same class machine when it needs updated.  If you accidentally reached the three rearm limit without having to start over ...
article comment 09 May 2013
Hunior commented on: Building a VMware Shared Disk
Hi Bill, Did you got a solution to this problem.   Hi Erik, I am also facing the same issue,I can see the Drive but its not getting synchrnoized until I restarts the Servers. Any  help will be appreciated. Thank you
updated article 08 May 2013
Jonathen posted: Macintosh Management Group's Favorite Articles This Month
The following are some of this month's most popular Mac Management articles: Mac Management with Altiris CMS 7.1 from Symantec User Guide Installing the DS and NS Agent for Macintosh Apple File Types and Software Delivery for Macintosh Key tasks in Patch Management Solution for Mac 7.1 SP2 Deploy Adobe CS4 to the Mac with Altiris Client Management Suite 7 Custom Mac Software Inventory ...
updated article 08 May 2013
Jonathen posted: Macintosh Management Group's Favorite Articles This Month
The following are some of this month's most popular Mac Management articles: Mac Management with Altiris CMS 7.1 from Symantec User Guide Installing the DS and NS Agent for Macintosh Apple File Types and Software Delivery for Macintosh Key tasks in Patch Management Solution for Mac 7.1 SP2 Deploy Adobe CS4 to the Mac with Altiris Client Management Suite 7 Custom Mac Software Inventory ...
blog entry comment 19 May 2013
admin_sepm commented on: PcAnywhere installation Issue
Usefull troublshooting steps
updated blog entry 16 May 2013
Ludovic Ferre posted: Interesting WinDbg command lines for .Net dump analysis
I am looking inside w3wp.exe process dumps right now and I wanted to document here some interesting and important steps to get WinDbg up and running, and returning interesting results (in order)!   General setup: set _NT_EXECUTABLE_IMAGE_PATH=SRV*c:\symbols*http://msdl.microsoft.com/download/symbols   Loading CLR debugging tools: .loadby sos.dll mscorwks .load ...
new blog entry 15 May 2013
SK posted: Symantec pcAnywhere 12.6.7 Hot Fix 1
The long awaited pcAnywhere hotfix is finally here. Please review "Symantec pcAnywhere 12.6.7 Hot Fix (HF1) readme" (http://www.symantec.com/docs/DOC6435) for full details.
blog entry comment 15 May 2013
noodleNT commented on: The oh S%$T moment
In the same boat here. 7.5 has to work or we are pulling the trigger.
blog entry comment 13 May 2013
KirkH commented on: Enabling "Push Status to Children" for All Incidents
  macten this worked. Now I can close the chidren when the parent is closed. However the comment that is input in the parent is not added to the child. Any ideas?
new blog entry 13 May 2013
Joe G. posted: The Death of the PC?
Ever since the introduction, and general take-up of the tablet, it has been speculated that the death of the PC is nigh. But is this the case? According to IDC, global PC sales fell 13.9% in Q1 2013, accelerating the drop of 8.3% in Q4 2012. Certainly less are being sold, and for this there are many reasons. A fundamental reason for this, and I believe we’ll be seeing this very shortly ...
blog entry comment 13 May 2013
venktesh commented on: To install the PCAAgent Remotely
Helpfull blog for the remote installation.
blog entry comment 09 May 2013
burndtjammer commented on: Non critical drivers support in DS 7.x
I've noticed that when I include deployanywhere in my imageing tasks it does not include non-critical drivers and the only way I've been able to do this is to run deployanwhere manually using switches found here: http://www.symantec.com/business/support/index?page=content&id=TECH186664   I did update my executables to the versions listed in that document.    
blog entry comment 09 May 2013
vikod commented on: How to report the content of a Filter, to export as CSV
Guys! You are GODS!  Thank you so much! Cheers, Vik
blog entry comment 09 May 2013
vikod commented on: How to report the content of a Filter, to export as CSV
Guys! You are GODS!  Thank you so much! Cheers, Vik
download comment 20 May 2013
andrew.novak commented on: Monitor Packs (MS6) - Windows - Monitor Uptime and Reboots
I would also like to see the conversion to 7.1 for this...
download comment 16 May 2013
Derek Engel commented on: Remote SMP Agent Diagnostics
EMercado, The backend is all PowerShell.  The PowerShell is packaged into an executable using Sapien's PowerShell 2012 Studio.  Since this is just PowerShell, you or anyone else, are free to write your own code.  Before releasing the source code, I would like to improve this myself for the community.  If you have suggestions or questions, please feel free to post them ...
download comment 15 May 2013
James @ Insentra commented on: {CWoC} Patch Automation - With Full Test Life-cycle
This looks like a fantastic tool, and an answer to many end-user's requests :) I think I have an issue though . .  When trying to run it i get the following .. Caught exception Could not load file or assembly 'Altiris.PatchManagementCore.Web, Version=7.1.7580.0, Culture=neutral, PublicKeyToken=d516cb311cfb6e4f' or oneof its dependencies. The located assembly's manifest ...
download comment 15 May 2013
Thomas Baird commented on: Deployment Solution Samples for v7.1 SP1 x64 (on SMP/CMS 7.1)(updated 5/2/2011)
private message me and we'll work on that offline.  It's been a while since I've looked at that.   I really need to separate all of these and release a new version.    Motivation.  There has to be something...  LOL
download comment 09 May 2013
TGiles commented on: Bulk Process Closure for ServiceDesk 7.1 and Service Packs
noodleNT, Sorry for the slow reply. Yes the connectionstring properly is connecting to the process manager database. I created a custom component to only pull specific pieces of information when you first perform the search to help minimize memory usage. 
new download 09 May 2013
Thilo posted: Monitor Info
Beschreibung Die Anwendung Monitor Info dient zum Auslesen und Analysieren detaillierter Monitordaten. Diese Daten sind in einer speziellen Struktur (Extended Display Identification Data – EDID) in der Registrierung abgelegt. Enthalten sind Informationen über den Hersteller, das Fertigungsdatum, die Modellbezeichnung, die Auflösung, die Größe, das ...
download comment 08 May 2013
SK commented on: Custom Inventory XML for Autodesk Products
Yes, that is a 6.x custom inventory file.  You can either use it to help you create a native 7.x run script, or create a software release that contains the relevant 6.x files and deploy it via a managed software delivery policy.
download comment 06 May 2013
Jason Gallas commented on: Package Servers - Site Name - Subnet Report
Do you have one for 7.1?
download comment 06 May 2013
arjain commented on: Disk Info in Windows PE
Soylet,   These are the utility to get disk information. It should ideally work on all PE versions.
download comment 06 May 2013
arjain commented on: Disk Info in Windows PE
Soylet,   These are the utility to get disk information. It should ideally work on all PE versions.
event comment 21 May 2013
Shawn_IAT commented on: Raleigh Endpoint Management User Group Meeting - May 23
Greetings, One of my co-workers will be joining me.  Does he have to register, and if so, how?  Thanks
new event 21 May 2013
Jon Eyre posted: Houston Endpoint Management User Group Meeting - June 20
Please join us for the next Houston Endpoint Management User Group meeting on June 20 from 12 p.m. to 3 p.m. at Rice University. The meeting will feature a user presentation and an overview of Mobile Management Suite by Symantec Systems Engineer Brad Green. Lunch will be served! Agenda Lunch & Networking Welcome & Introductions User Presentation - TBD Mobile Management Suite - Brad ...
new event 17 May 2013
Jon Eyre posted: Pittsburgh Endpoint Management User Group Meeting - June 14
Please join us for the next Pittsburgh Endpoint Management User Group meeting on June 14 from 2 to 5 p.m. at Jergel's Rhythm Grille in Warrendale. The meeting will feature a presentation on Hardware Independent Imaging by Symantec Systems Engineer John Thomas and a presentation on Asset Management and Software Delivery by ITS. Light refreshments will be served. Agenda Welcome & ...
event comment 16 May 2013
Jason-Ke commented on: Chicago Endpoint Management User Group Meeting - May 17
.
updated event 16 May 2013
dfrancis posted: Columbus Endpoint Management User Group Meeting - June 24, 2013
  ...Take me out to the ballgame AND the user group meeting! Join us for our next Columbus Endpoint Management User Group meeting on Monday, June 24 from 9:00 am to 4:00 pm at Huntington Park. Following the meeting, enjoy a complementary baseball game where the Columbus Clippers will host the Lehigh Valley IronPigs. This meeting will feature a presentation by Jason Cordell, ...
updated event 15 May 2013
Pascal KOTTE posted: Groupe des Utilisateurs Altiris Suisses et Francophones, 5° séance plénière
Bonjour à toutes et tous, La 5eme Session plénière du Groupe des Utilisateurs d'Altiris, Suisses et Francophones (GUASF) est prévue pour la matinée du Mercredi 12 Juin 2013, Lieu: Collège du Léman Sàrl, Route de Sauverny 74, CH-1290 Versoix (GE) avec le repas de midi pour ceux qui le souhaitent. Merci de REMPLIR LE FORMULAIRE ...
updated event 13 May 2013
Jon Eyre posted: Meeting Canceled: Indiana Endpoint Management User Group Meeting - May 15
Hello, The Indiana Endpoint Management User Group Meeting scheduled for May 15 at Dave & Busters has been canceled. We are working on reschedling this meeting and will be in touch with you when details are finalized. If you have any questions, feel free to reach out to me. Thanks You. Jon Eyre User Group Program Manager jon_eyre@symantec.com 801-995-7619
updated event 13 May 2013
nnewcomer posted: Phoenix Endpoint Management User Group Meeting - May 10
Date: May 10 Time: 10-1 p.m.   Location:  Arizona Supreme Court 1501 W Washington St Conf 230 Phoenix, Az 85007   Directions/Parking: Surface parking off of Jefferson St and 15th ave (Jefferson is one way EB, Washington is one way WB) Parking across Jefferson at Dept of Education or West of the court at Wesley Bolin Plaza There will be a security screening, on the second ...
updated event 09 May 2013
adude posted: San Diego Endpoint Management User Group Meeting - May 9 2013
Location Point Loma Nazarene University (campus map attached) Fermanian Business Center 3900 Lomaland Drive San Diego, CA 92106-2810   Agenda: Welcome & Introductions How does Altiris fit in with Symantec 4.0? Altiris 7.5 Demo – What's new since the last meeting? Lunch & Networking Prize Drawings & Conclusion  
updated event 09 May 2013
adude posted: San Diego Endpoint Management User Group Meeting - May 9 2013
Location Point Loma Nazarene University (campus map attached) Fermanian Business Center 3900 Lomaland Drive San Diego, CA 92106-2810   Agenda: Welcome & Introductions How does Altiris fit in with Symantec 4.0? Altiris 7.5 Demo – What's new since the last meeting? Lunch & Networking Prize Drawings & Conclusion  
video comment 16 May 2013
Thomas Baird commented on: Using Bootwiz to Create a Bootable Disk Video
There are 2 ways to get PE3 in BootWiz.  One is to use the BETA code for 7.5 (most likely what was done here) and the other is to add the WIM files from PE3 into the WAIK folders of PE2 in 7.1.  There are a couple of connect articles about this, but here's a good starting point: https://www-secure.symantec.com/connect/forums/implementing-winpe-4-altiris-71 That's about ...
video comment 16 May 2013
Thomas Baird commented on: Putting It All Together Videos: Customizing WinPE P1- Part 1
oops!  Thanks!!
video comment 15 May 2013
SK commented on: Manually Assigning Agents to Site Server
Nice video; however, the manually assigned agents option causes all manually assigned agents that have been assigned to either the site server or site (MA can be set at both levels), to go to that site server for all site services that are running on it, and not just for the task service.  This is OK in your simple environment; however, as we recommend that less is more in regards ...
video comment 13 May 2013
smassie commented on: Symantec Patch Management Solution Overview Best Practice using 4A Model
Good video thanks.
video comment 09 May 2013
TPSNetAdmin commented on: Overview IT Analytics - What You Can Do
Nice overview video. Thank you.
updated video 09 May 2013
stebro posted: Administrator Account Discovery
The first step to securing administrator access is knowing who has accounts and where. Using Arellia Local Security Solution, local administrator groups can be assessed for membership and domain groups assessed for effective membership. Using this information, compliance can be measured and policies to minimize administrator accounts can be created. About Arellia: Arellia provides ...
video comment 09 May 2013
ohzone commented on: Putting It All Together Videos: Getting Started (Quick Start) Part 3 - Capturing an Image
Apologies BugTastic! If you click on the attached .wmv file you'll get the updated version. And it will play inline. I'll get back with the video team and get that version playing in our viewer. Sorry for the faux pas on our part! Cheryl Update: Everything is updated now and the inline version has audio.
video comment 09 May 2013
loekee commented on: SharePoint & Report Generator Video
I was able to download the video and workflow project files for "Demo_SharePoint_And_Report_Generator" at these locations (also attached):   Try either of these links to download the demo workflow project (demo workflow video not ...
updated video 03 May 2013
Thomas Baird posted: Putting It All Together Videos: Troubleshooting WinPE in DS 7.1
  This 18 minute video shows you how to troubleshoot within WinPE.  We don't cover troubleshooting specific tasks within WinPE (e.g. DA or Deploy Image tasks), but this will show you how to find any information you may need while troubleshooting those other items, and ensure that your WinPE environment works correctly.  The following topics are covered: Ensuring network ...
updated video 03 May 2013
Thomas Baird posted: Putting It All Together Videos: Troubleshooting WinPE in DS 7.1
  This 18 minute video shows you how to troubleshoot within WinPE.  We don't cover troubleshooting specific tasks within WinPE (e.g. DA or Deploy Image tasks), but this will show you how to find any information you may need while troubleshooting those other items, and ensure that your WinPE environment works correctly.  The following topics are covered: Ensuring network ...
new idea 21 May 2013
Lark posted: ITMS 7.1 Should Support Windows Server 2012 and Windows 8
ITMS (SMP) 7.1 should support Windows Server 2012 and Windows 8 as a managed end-point. Although ITMS 7.5 is supposed to support Windows Server 2012 and Windows 8 this product is constantly being delayed.  Even when this version is released many companies will be very wary of upgrading immediately due to Symantec's history of "ship n fix".  This will be the case regardless of ...
idea comment 20 May 2013
Wallo commented on: Managed Software Delivery - Option to run task or not if software detected
It's a really frustrating oversight. I'd much prefer to have all the different components of a managed delivery policy in a series of managed packages and tasks, rather than having to write scripts because they're harder to support and manage. It causes a lot of confusion for my customers.  
new idea 20 May 2013
technical_specialist posted: File Splitting if overlimit
Hello Admin, Currently i am using 7.1 Altiris in my Site. i have seen one issue which is related to Report. When we export the report in .csv format and open in excel, it reflect that File not loaded completely. Reson is Excel has row limit 65536/1,048,576. Report size is larger than this capacity. To sort this issue we have find the solution to merge the file in to 2 parts but this is ...
new idea 20 May 2013
Sally5432 posted: Please include these updates in PMImport
kb2820331 http://support.microsoft.com/kb/2820331
updated idea 17 May 2013
ramlan posted: Symantec Service Desk 7.5 - Automation Rule backup and restore option
Hi, I would like suggest enhancement request for SD 7.5 Automation rules backup functionality. It would be great as well if all the email template can be backup as well. Unfortunately in the current version of ServiceDesk/Workflow there isn't any  way to backup or restore automation rules in workflow 7.5.   Regards, Ramlan  
idea comment 15 May 2013
FlorianUeb commented on: Is Altiris / Symantec Management Platform being phased out?
Hi Mick Wearn, You findes the words addressed to the whole world. We also see the situation in Germany that consumers and service partners are sad and have to watch as our Investiotionen lost in a pleasing product by design. Gartner's analysis was superficial and Gartner is still not open to good European products. The community of system engineers have to search a forum ...
new idea 14 May 2013
Dan B posted: Rules and Templates - Organisations
There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release Does this include allowing Organisational Units to be leveraged in both Rules and Templates?   We have a need for ... - Notifications to be customer specific.  For example our ServiceDesk Contact numbers are different for each ...
new idea 13 May 2013
eglismann posted: PC anywhere default ip need to be able to be changed
the ability to change the IP address that is the default IP and port that is accessed by the clients when they are not able to connect to the network this is because the ip used now is 123.4.5.6 port 7 which is a ip address in china and is being used this presents a security risk because the external IP of the routers can be traced using the connection information of the PCA
idea comment 13 May 2013
OGagnon commented on: Can we PLEASE be able to format a report with the default column width?
Agreed 100%. I need to be able to set column width. Or at least "fit to width"!
idea comment 13 May 2013
OGagnon commented on: Can we PLEASE be able to format a report with the default column width?
Agreed 100%. I need to be able to set column width. Or at least "fit to width"!
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