Video Screencast Help
As we strive to continually improve your experience on our site, please help us by taking this survey and tell us about your satisfaction level using Symantec Connect. One lucky winner will receive 500 Connect points! * Take the survey.
new idea 30 Sep 2016
Symantec can we please have the ability to add a predefined computer to a specific Organisational Group when adding a predefined computer? The user who creates this predefined computer should only be able to see the Organisational Groups that he has rights to. This functionality is available in the product but only if you create a CEM Package. It would be really nice and helpful to see this in ...
updated article 30 Sep 2016
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 Windows 8.1 August Update Windows 8.1 Update 1 Windows 8.1 and Windows Server 2012 R2 Windows Embedded ...
new discussion 29 Sep 2016
Need some help with what tables info could be found in for a report I am trying to do. we have 14 sites and package servers all around. I just realized that I have not been maintaining the sites thus I have some machines over seas contacting back here to grab software.  so I am trying to figure out what table shows what package server a machine is connected to. anyone know?
new discussion 29 Sep 2016
Need some help with what tables info could be found in for a report I am trying to do. we have 14 sites and package servers all around. I just realized that I have not been maintaining the sites thus I have some machines over seas contacting back here to grab software.  so I am trying to figure out what table shows what package server a machine is connected to. anyone know?
updated discussion 29 Sep 2016
Hello, I am trying to change TLS on workflow solution server to v1.1 or 1.2. I am making API calls to another server and that server has TLSv1.0 disabled and will not accept calls from workflow server. Does anyone know how to accomplish this on workflow server? Thank you
new discussion 29 Sep 2016
Greetings, We changed our AD structure to flow better with our computers.  We previously imaged a computer and it went into the default computer OU(computers) and we would manually move them.  Now we created, say (OU=computers, OU=laptop, OU=location).  We have a system configuration task that changes the computer name,no issue there, then put it into the domain ...
updated article 30 Sep 2016
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 Windows 8.1 August Update Windows 8.1 Update 1 Windows 8.1 and Windows Server 2012 R2 Windows Embedded ...
updated article 26 Sep 2016
The article will be useful for those who need information about the composition of an individual local group ("Users", "Пользователи"). First, you must create a data class for recording information with targets. You must go to Settings – Discovery and Inventory – Inventory Solution – Manage Custom Data Classes and create New data class (in my example the name is LocalUsersGroup, a set of ...
updated article 16 Sep 2016
Component definition The 'Get Collection Membership Component' retireves a list of Assets in a given Filter. Class: Altiris7.WebServices.Collections.GetCollectionMembershipComponent1 Library: Symantec.Components.Generated7.Altiris.ASDK.dll Publisher: Symantec Corporation Component icon Definition of component input value or values Symantec>SMP7>Webservices>Collections>Get ...
updated article 16 Sep 2016
Component definition The 'Get Collection Membership Component' retireves a list of Assets in a given Filter. Class: Altiris7.WebServices.Collections.GetCollectionMembershipComponent Library: Symantec.Components.Generated7.Altiris.ASDK.dll Publisher: Symantec Corporation Component icon Definition of component input value or values Symantec>SMP7>Webservices>Collections>Get ...
article comment 14 Sep 2016
updated article 13 Sep 2016
Description: This article explains the process to create a netboot network boot disk for Mac OS X. Abbreviations Create reference image A netboot set is created from an existing Mac OS X installation, customised to exclude or include any software needed. Install OS X Install a fresh version of Mac os X. Do not use the OS pre-loaded on a mac as those include model specific drivers and will ...
blog entry comment 28 Sep 2016
updated blog entry 19 Sep 2016
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new blog entry 15 Aug 2016
We are pleased to announce the release of GSS 3.1 MP3. This can be downloaded from FileConnect using your serial number or from the trialware site (link can be found at www.ghost.com) Please review the release notes here: https://support.symantec.com/en_US/article.DOC9360.html
updated blog entry 14 Aug 2016
For installing Symantec client in Ubuntu we should download jdk-8u92-linux-x64.ta , jce_policy-8 files and SymantecEndpointProtection.tar.sh Use below links for download the java files JDK 1u92 http://www.oracle.com/technetwork/java/javase/down... JCE policy files http://www.oracle.com/technetwork/java/javase/down... Create a java folder in home path using terminal. cd /usr sudo mkdir ...
new blog entry 04 Aug 2016
Ghost Solution Suite 3.x, like Deployment Solution 6.9 with which it shares basic architecture, allows remote consoles to be installed. From an upgrade standpoint, this can cause issues when trying to upgrade. The installer for Ghost Solution Suite 3 performs a check for Ghost 3.x or Deployment Solution 6.9 consoles. If one is found, it will report this error: "We have detected that the Ghost ...
updated blog entry 27 Jul 2016
Just in case you haven't already heard, here at Symantec EPM Product Management we have made an exciting strategy change in our Deployment portfolio. I want to share with you the good news and what it means to you. In short, we are further investing in the Altiris Deployment Solution 6.9 technology and have released a new product with a strong roadmap. Here are the key points you need to ...
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
download comment 26 May 2016
updated event 29 Sep 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client Management ...
event comment 28 Sep 2016
updated event 19 Sep 2016
Please join us for the next Columbus Endpoint Management User Group meeting on Tues., Sept. 20, 2016, from 11:30 am to 1:30 pm at Wendy’s corporate offices in Dublin. Lunch will be served! Agenda Welcome & Introductions Customer lunch & networking session Symantec Presentation – Tomas Chinchilla, Product Manager: Ghost Solution Suite 3.1, EPM product roadmap Customer Q&A and ...
new event 19 Sep 2016
Registration from 11:45 and lunch for a start at 1pm ·         Welcome & Introductions ·         Customer lunch & networking session ·         Roadmap and Symantec update ·         Symantec Best practice approach to ...
updated event 15 Sep 2016
Please join us for our BeNeLux Endpoint Management User Group meeting on Tuesday, October 25th 2016, from 11:30am to 5:00pm at Amrath Hotel in Breda, The Netherlands. During the afternoon you will hear from Symantec experts the latest news and roadmaps for the next releases of Endpoint Management, as well as the best practice approach to patching and a customer presentation with regards ...
new idea 30 Sep 2016
Symantec can we please have the ability to add a predefined computer to a specific Organisational Group when adding a predefined computer? The user who creates this predefined computer should only be able to see the Organisational Groups that he has rights to. This functionality is available in the product but only if you create a CEM Package. It would be really nice and helpful to see this in ...
new idea 20 Sep 2016
I would like to request an option be added to the Symantec Management Console -> Settings -> Agents/Plug-Ins -> Maintenance Windows.  My organization is looking to be able to use the Patch Management agent to patch payroll servers but we have gotten a request from Payroll to not patch on Payweeks.  We are on a every other week pay schedule and there is no automated way to setup a ...
new idea 15 Sep 2016
Dear Symantec, I recently had a request from a customer for the hardware specifications of what they needed to implement CeM, so I provided them the following document: https://support.symantec.com/en_US/article.DOC9321.html This document is pretty good, but it does not include the hardware requirements for the Internet Gateway server and does not point to the Planning and Implementation ...
updated idea 13 Sep 2016
We see the 'Named targets' are now manageable, and editable, from the silverlight AC sonsole: That is great and expected ! You can activate the status 'Implemented' the idea below ! https://www.symantec.com/connect/ideas/can-we-please-have-library-area-altiris-console-where-we-can-maintain-targets But wait ! WHY DON'T YOU INTEGRATE THEM AS A STANDARD CMDB/Default console ITEMS ??? So we ...
new idea 13 Sep 2016
Dear Symantec, We have just gone through upgrading SSL/TLS communications to use TLS 1.2 and we also needed to fix the agents by following the instructions in the following document, because we go that issue: https://support.symantec.com/en_US/article.TECH232... The document was not complete and actually gave bad advice for us and needs to be fixed. Firstly, the document is not very specific ...
new idea 13 Sep 2016
Dear Symantec, I was just trying to use the ITMS Ports and Protocols document to work with our firewalls: https://support.symantec.com/en_US/article.DOC6770... In the document, it mentions Cloud-enabled Management as a part of ITMS. This menions port 4726, but it does not say in which direction the network traffic is and it does not mention the other 443 traffic going in and out of the CeM ...
new idea 09 Sep 2016
ITMS is a multi-platform support product.  When a technician needs to connect to a resource for a Windows client when the agent is not responding, one can use RTSM to conect to the client via WMI through RSTM. ITMS claims to be a multi-platform support product. With RTSM, this is not the case, although there is support for PPA within RTSM.  REQUEST: Add SSH support to connect to ...
Member Name
Reward Points
All Time
EdT
Member Name
Reward Points
Last 30 Days
Member Name
ArticlesSolved
AngelD
77
0
EdT
652
12
HighTower
92
1
JasonI
3
8
MBHarmon
25
20
Sally5432
31
3
africo
74
33
andykn101
248
1
ianatkin
175
74

A Message From Your Community Manager: ohzone - CherylPeterson

Welcome to the Endpoint Management Community.

The Endpoint Management Community covers many different endpoint management products from Symantec and provides valuable technical information for each.

Please feel free to contact me via private message with any questions you may have.

I look forward to hearing from you and answering any questions about the Community.

Login to contact the Community Manager.