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new discussion 31 Jul 2015
Hi, we are using Altiris 7.6, it has only just been installed and now reporting back. Someone pushed out a GPO to do a install and the users have decided to force a shutdown as they couldn't be bothered to wait for a few minutes and now they lost the software altogether. How can I use Aliris to deploy the software targeted to specific machinees, in this case they are all laptops users but ...
new discussion 30 Jul 2015
We're running GSS 3.0 on Windows Server 2012, and we use it to image Windows 7 machines. About 40% of the times I start any job, it either sits there and does nothing with a blank status, or a task will say it's being executed but nothing is happening. I've restarted the services and made sure they are all running, but this glitch keeps occuring. Any thoughts?
new discussion 31 Jul 2015
Hi, we are using Altiris 7.6, it has only just been installed and now reporting back. Someone pushed out a GPO to do a install and the users have decided to force a shutdown as they couldn't be bothered to wait for a few minutes and now they lost the software altogether. How can I use Aliris to deploy the software targeted to specific machinees, in this case they are all laptops users but ...
new discussion 30 Jul 2015
We're running GSS 3.0 on Windows Server 2012, and we use it to image Windows 7 machines. About 40% of the times I start any job, it either sits there and does nothing with a blank status, or a task will say it's being executed but nothing is happening. I've restarted the services and made sure they are all running, but this glitch keeps occuring. Any thoughts?
updated article 30 Jul 2015
Description:  This article provides the way to capture and deploy a partition image of Windows machine by modifying the command line option in create and deploy image tasks via GSS and DS 6.9 console. Below illustration is based on GSS 3.0 console. How to capture and deploy the partition image of client machine This article demonstrates:      1. Partition image create and ...
new article 29 Jul 2015
Importing Symantec Endpoint Protection Compliance Data into Altiris. We saw an opportunity to gain better insight into what was going on with computers in SEP by bring the SEP compliance data into Altiris where it could be reported on and actioned.   More people have access to Altiris reports than SEP reports.  And Altiris can take actions on SEP data in an automated fashion ...
new article 22 Jul 2015
One of the hardest tasks of an Altiris Administrator is maintaining agent coverage across the estate by ensuring all machines are managed and remain managed. This article will provide a brief guide on how to extend the AD import to include the pwdLastSet and lastLogonTimeStamp attributes of the computer accounts (see ...
updated article 21 Jul 2015
Ghost Solution Suite 3 is a powerful suite that offers a great deal of features for imaging administrators, but using the console requires significant setup. Users of prior versions of Ghost should be familiar with the Ghostcast Server, and boot disk-based deployment. This article provides step-by-step instructions for creating the boot media necessary for this type of operation. This powerful ...
updated article 21 Jul 2015
We've all run into this problem at some point - Maybe I have trial licenses I'm trying to remove, or my old licenses aren't letting the new licenses import.  How does an administrator solve this problem? Before we begin, let's complete some pre-work steps:  1. Find our existing, new, and temporary license files/zip files.  2. Notice the dates on each of the file groups to better ...
updated article 21 Jul 2015
The links to the IT Management Suite 7.6 product documentation are as follows: IT Management Suite 7.6 Hotfix IT Management Suite 7.6 HF3 Release Notes DOC8873 IT Management Suite 7.6 HF2 Release Notes DOC8634 IT Management Suite 7.6 HF1 Release Notes DOC8505 IT Management Suite 7.6 IT Management Suite Release Notes DOC8113 Platform Support Matrix 6.x/7.x HOWTO9965 Agent ...
new blog entry 29 Jul 2015
We're celebrating SysAdmin Appreciation Day on Connect! See what's happening by visiting the official blog post: Happy SysAdmin (System Administrator) Appreciation Day! Thanks for all the hard work you do!
updated blog entry 27 Jul 2015
On June 1, 2015, we announced the general availability of Ghost Solution Suite 3.0. This new release includes many exciting new features including: Updated and expanded OS, hardware, and database support Upgraded WinPE support Introduction of the powerful Altiris Deployment Solution 6.9 console Ghost Solution Suite 3.0 is just the first stage in a long-term strategy. To learn how Ghost ...
updated blog entry 27 Jul 2015
Please find below the most frequently asked GSS 3.0 licensing questions: Q. We are current on maintenance for Ghost Solution Suite 2.5. Can we upgrade to Ghost Solution Suite 3.0 for free? A. Yes. Customers current on maintenance for Ghost Solution Suite are entitled to Ghost Solution Suite 3.0 at no additional cost and were sent an upgrade notification letter on or around June 1, 2015. ...
updated blog entry 27 Jul 2015
We held our fourth in our series of "How-to" webcasts for Ghost Solution Suite 3.0 on July 15. Download or playback the Webcast here: https://symc.webex.com/symc/lsr.php?RCID=80bf119ec2e9489f95120383a198b494 Download the slides from the Webcast See attached pdf (scroll to the very bottom of this post) Q&A full transcript available below Bruce T - 11:03 AM Q: How do ...
updated blog entry 24 Jul 2015
Please find below the most frequently asked GSS 3.0 Automation/PXE questions: Q: Is there any intent to bring over the 'Automation Folder' concept from 7.6 for those that don't want to use PXE? A: We have automation partition functionllaity already built into the product. It's not identical but we plan to converge these technologies over time.   Q: Virtual partition is very important ...
updated blog entry 24 Jul 2015
Please find below the most frequently asked GSS 3.0 Console questions: Q: Can multiple consoles be accessed from different computers simultaneously?...unlike GSS 2.5 A: Yes, you can have multiple consoles open simultaneously. You can also install remote consoles.   Q: Will the console incorporate an Active Directory import for Computer records? A: Currently this is not an option but ...
updated download 29 Jul 2015
This report shows all Computers, and the versions of plugins that are currently installed
new download 27 Jul 2015
Dear All, I was recently on a project to get several operating systems scripted and asked Symantec for some example Unattend.xmls to use with GSS 3.0. Well, Symantec pointed me towards a set of Unattend.xmls that were quietly published to a Connect Post for a WebEx and I asked if I could publish these in a more prominent place and here they are! Anyway, I modified the XMLs to work better ...
updated download 26 Jun 2015
Have you ever been asked to deploy software with Altiris (Symantec Management Platform) but only receive a list of user accounts. I guess you did. This is also what happened to me a couple of days ago. As it happened this request was also very urgent. I managed to put together some query which I ran with the sqlcmd directly on the SQL Server. This seemed to me at that point the easiest option. ...
download comment 24 Jun 2015
updated download 23 Jun 2015
Ever wondered how to map a complex Deployment Server Console tree by interrogating the eXpress database, in order to identify the correct location of a job?    A customer recently had this requirement, so I thought that I would share the SQL we used in order to achieve this goal (ds_event_folder_tree.zip). The output lists the event_id, the job, and its DS Console location. 
new event 29 Jul 2015
We're celebrating the heroes of ones and zeros, the guys and gals who keep our organizations running smoothly. Here's a big shout out to everyone who furiously toils away, responding to urgent alerts, working long hours and sorting through processes that mystify most of us. We're celebrating SysAdmin Appreciation Day on Connect! See what's happening by visiting the official blog ...
updated event 27 Jul 2015
Please join us for our United Kingdom Endpoint Management User Group meeting on Tuesday, September 29th, 2015, from 11:30am to 5:00pm at The Swan at The Shakespeare Globe. During the afternoon you will hear from Symantec experts who will cover the latest news and roadmaps for the next three releases of Endpoint Management, as well as showcasing  some great ways to ...
new event 21 Jul 2015
ALTIRIS REVIVAL: Featuring Symantec IT Management Suite 7.6 powered by Altiris technology When: Tuesday, August 18th at 8 am Where: ROAM Dunwoody 1155 Mount Vernon Highway Join ITS Partners' systems management experts for a hands-on training event in your city! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be an ...
new event 21 Jul 2015
ALTIRIS REVIVAL: Featuring Symantec IT Management Suite 7.6 powered by Altiris technology When: Tuesday, August 8th at 8:00 am Where: Magnolia Hotel Dallas, 1401 Commerce Street Join ITS Partners' systems management experts for a hands-on training event in your city! Whether you have worked with Altiris or are just curious about its capabilities, this event is for you. This will be ...
updated event 17 Jul 2015
                                  Explore Novacoast's Imaging and OS Deployment Services, and learn how to remove the annoyances and challenges to Windows OS provisioning, and the latest advancements in universal imaging. Discussion Topics will include: - Keeping your OS images up to date with monthly ...
updated event 09 Jul 2015
Please join us for our next joint Philadelphia Endpoint Management and Security & Compliance User Group meeting on Friday, July 31st at Hershey! Breakfast will be served.  Users & family members will be welcome to attend Hershey Park following the User Group meeting: http://www.hersheypark.com/ Agenda: (Hershey Hotel) 09:00-09:30 a.m.:   Light Breakfast, ...
updated event 05 Jun 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated event 05 Jun 2015
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Client Management ...
updated video 11 Jun 2015
"Free Your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustomed to. Actionable Integration: ServiceNow to Altiris makes this possible with a tight integration between ServiceNow and software deployment solutions like Symantec’s Altiris Endpoint Management Platform. In this video we’ll demonstrate the recently ...
updated video 03 Jun 2015
In this video, Stu Harris of ITS Partners, goes in depth to compare asset data with inventory data in Altiris Asset Management Suite.  If you want to contact Stu Harris for more information, feel free to drop him an email at sharris@itsdelivers.com
updated video 29 Apr 2015
In this presentation, we will preview the new capabilities in the Altiris platform provided by Bomgar technology with a focus on their integrated solution with ITMS 7.6 and how you can drive down support costs, improve end user satisfaction and manage any device in your organization – no matter where it is!
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 2. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 13 Apr 2015
This silent video is about how to boot a Mac client to Netboot Part 1. For Mac, the folder uses the Netboot image to boot the Mac client computers to the automation environment. To download this video for viewing, right click the mp4 file and choose "Save link as"
updated video 16 Mar 2015
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
new video 13 Mar 2015
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
updated idea 29 Jul 2015
Currently, when a limited administrator is given "full access" to installation packages (this is required to allow them to export their own install packages) they are also able to change global settings for "set user information collection" under the tasks heading on the install packages tab. It would be best if this only applied to the groups the administrator has access to, not the global ...
updated idea 21 Jul 2015
The Workflow Explorer can only be ran on the Server by 1 person. "E:\Program Files\Symantec\Workflow\Tools\Symantec.Explorer.exe" -page LogViewer  There is: http://www.symantec.com/connect/articles/workflowservicedesk-log-analysis-tool And we could open the logs (E:\Program Files\Symantec\Workflow\Logs) in a text editor but LV has a handy layout. Would it be possible to to have the Log ...
updated idea 20 Jul 2015
I'm a technical support engineer, and I have a customer who just upgrade from GSS 2.5 to 3.0. One of the features that he uses in 2.5 was hot imaging, and not it doesn't seem that it is supported in 3.0. He has asked me to but in a request to he if this feature can be added back to the product. Thank you
new idea 16 Jul 2015
So I've been working with GSS2.5 for a number of years and our organization multicasts regularly.   One of the items I would love to see (if possible) in the GhostCast application is information on which client system is causing the slowdown of the multicast session. So, we image a lab of 60 computers at once through multicast ..if it works correctly we deploy a 40GB image in about ...
new idea 13 Jul 2015
We often get requests for an Asset role that has read-only permissions to Asset data
updated idea 10 Jul 2015
Would it be possible to have an option to change a custom Resource image to be one of our choosing so it isn't the following cube.  In the SMP there are images against a Resource Type. SELECT * FROM ResourceType WHERE Name = 'Computer' Guid Name Description ResourceTypeViewName ResourceItemViewName ImageUrl ExpandedImageUrl 493435F7-3B17-4C4C-B07F-C23E7AB7781F Computer Computer ...
new idea 09 Jul 2015
Dear Symantec, At one time in DS 6.x and ESX 3.0/3.5/4.0, it used to be useful to have a view of the mapping between the VMWare Hosts and Guests in the Console, but then VMWare ESXi dropped support of installing software on the hypervisor, so that went away. However, I understand that from v5.0 and above, there are  now .VIBs that allow an organisation to install software ...
updated idea 08 Jul 2015
We upgraded to GSS 3 right after it was released and I downloaded the installer last week. I learned by accident it isn't supported on ordinary Windows 7 but I tried anyway. Completely failed - I've tried folder sharing and drive sharing and full control permissions but my domain user name won't authenticate There are no local users with admin rights. Additionally, we now have PIV credentialed ...
updated idea 06 Jul 2015
Dear Symantec, 1-It's been long time and I think allot of people are asking the same question . how is it possible to add mac address to exception either by copy past or any ohter way doing it . 2- While running the Clientdeplyment wizard from the right up corner . In my case I am forcing client to communicate with new server , in the last step when it show the failed or suceeded windows why ...
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