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updated discussion 26 Aug 2016
I didn't find anything with Search so I figured I'd ask -- is there a way to automate creating Filter/Policy/Packages/Command lines? In particular there are many manual steps that are nearly identical in software delivery: I need to import a package, create the command lines, create some filters and policies for it....lots of clicking. Is anyone automating any of this (preferably ...
new discussion 26 Aug 2016
I've been seeing this recently, where we have monitors setup for service restarts or low-disk space alerts.  For example, this morning, we received an alert for a server that was low on disk space...email came in at 9:05AM, Date/Time stamp on the alert was 9:03AM.  This is fine.  However, at the same time I received an alert from another server...email also arrived at 9:05AM, ...
new discussion 26 Aug 2016
Is there hope of Symantec expanding/updating their supported 3rd party vendors? Here's the current list as of March https://support.symantec.com/en_US/article.HOWTO79... For example, I'd love to see support for VLC media player and Notepad++ - both seem way more relevant than AOL or Blackberry Desktop Manager at this point.  Both are available via shavlik. I entered an 'idea' too, wasn't ...
new idea 26 Aug 2016
We have a decent number of users that require VLC media player installer on their PCs (especially now with quicktime no longer being patched by Apple). It's unfortunate that it doesn't appear that Patch Management patches VLC as Shavlik seems to support it (https://community.shavlik.com/docs/DOC-2285). Could this functionality be added?  I'd think it'd be much more relevant in an ...
updated discussion 26 Aug 2016
I didn't find anything with Search so I figured I'd ask -- is there a way to automate creating Filter/Policy/Packages/Command lines? In particular there are many manual steps that are nearly identical in software delivery: I need to import a package, create the command lines, create some filters and policies for it....lots of clicking. Is anyone automating any of this (preferably ...
new discussion 26 Aug 2016
I've been seeing this recently, where we have monitors setup for service restarts or low-disk space alerts.  For example, this morning, we received an alert for a server that was low on disk space...email came in at 9:05AM, Date/Time stamp on the alert was 9:03AM.  This is fine.  However, at the same time I received an alert from another server...email also arrived at 9:05AM, ...
new discussion 26 Aug 2016
Is there hope of Symantec expanding/updating their supported 3rd party vendors? Here's the current list as of March https://support.symantec.com/en_US/article.HOWTO79... For example, I'd love to see support for VLC media player and Notepad++ - both seem way more relevant than AOL or Blackberry Desktop Manager at this point.  Both are available via shavlik. I entered an 'idea' too, wasn't ...
updated article 25 Aug 2016
Ghost Solution Suite 3.1 requires a preboot operating system to perform imaging tasks. Our default preboot operating system is WinPE 10. This tutorial will show you how to import this into Ghost Solution Suite 3.1. Please note that this is for a Ghost Standard Tools installation. If you chose to install the Ghost Console, there are separate instructions for that in a document to follow. 1. ...
updated article 25 Aug 2016
About multicasting Multicasting lets you transmit packages to selected groups of recipients. It improves package server performance on large networks and protects package servers from being overloaded, especially when distributing large packages. It also lowers the load on package servers by reducing the number of Symantec Management Agents that connect to each package server. It decreases ...
updated article 24 Aug 2016
Ghost Solution Suite 3.1 is a powerful suite that offers a great deal of features for imaging administrators, but using the console requires significant setup. Users of prior versions of Ghost should be familiar with the Ghostcast Server, and boot disk-based deployment. This article provides step-by-step instructions for creating the boot media necessary for this type of operation. This ...
updated article 23 Aug 2016
Ghost Solution Suite 3 is a powerful suite that offers a great deal of features for imaging administrators, but using the console requires significant setup. Users of prior versions of Ghost should be familiar with the Ghostcast Server, and boot disk-based deployment. This article provides step-by-step instructions for creating the boot media necessary for this type of operation. This powerful ...
new article 19 Aug 2016
In this Article I will explain how to maintain a list using Workflow components.   In this example I have a Resource in the SMP of Company. This has a Currency Resource associated to it. Instead of allowing the User to control this in the SMP I've written a Workflow to do the maintenance. You retrieve the list from SQL (using the SQL Generator) then you wish to update it to reflect ...
updated article 16 Aug 2016
Ghost Solution Suite 3.1 is a very versatile suite that offers a great number of tools for imaging administrators. Thos who have upgraded from previous versions of Ghost (Ghost Solution Suite 2 or 2.5)may have enjoyed a setup that allowed them to PXE boot (using 3COM Boot Services, for instance) in such a way that the booted machione automatically joined a specific, named Ghostcast Server ...
new article 15 Aug 2016
Token format that can be used on the subject line of the Automation Policy is as follows: %![Prefix:]Name!%Prefix can be one of following: global – generic global value aup – generic Automation Policy item property ds – Data Source field sql – evaluate SQL query and use first column’s value from it none Name is the sub-name of the token, when the Prefix is defined, or the Task ...
new blog entry 15 Aug 2016
We are pleased to announce the release of GSS 3.1 MP3. This can be downloaded from FileConnect using your serial number or from the trialware site (link can be found at www.ghost.com) Please review the release notes here: https://support.symantec.com/en_US/article.DOC9360.html
new blog entry 15 Aug 2016
Due to high demand we have recompiled the ASDK from Deployment Solution 6.9 so that it can be installed on top of a new GSS 3.x installation. It has also been recompiled using an updated version of .NET so it can be installed on newer operating systems. The required files, installation instructions and help file are attached. The actual functions of the ASDK has not been modified and ...
updated blog entry 14 Aug 2016
For installing Symantec client in Ubuntu we should download jdk-8u92-linux-x64.ta , jce_policy-8 files and SymantecEndpointProtection.tar.sh Use below links for download the java files JDK 1u92 http://www.oracle.com/technetwork/java/javase/down... JCE policy files http://www.oracle.com/technetwork/java/javase/down... Create a java folder in home path using terminal. cd /usr sudo mkdir ...
new blog entry 04 Aug 2016
Ghost Solution Suite 3.x, like Deployment Solution 6.9 with which it shares basic architecture, allows remote consoles to be installed. From an upgrade standpoint, this can cause issues when trying to upgrade. The installer for Ghost Solution Suite 3 performs a check for Ghost 3.x or Deployment Solution 6.9 consoles. If one is found, it will report this error: "We have detected that the Ghost ...
updated blog entry 27 Jul 2016
Just in case you haven't already heard, here at Symantec EPM Product Management we have made an exciting strategy change in our Deployment portfolio. I want to share with you the good news and what it means to you. In short, we are further investing in the Altiris Deployment Solution 6.9 technology and have released a new product with a strong roadmap. Here are the key points you need to ...
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
download comment 26 May 2016
new download 17 May 2016
It looks like there are no overall summary and status reports for the agent health status on ITMS 8.0.  I was also unable to find anything here on Connect.  I've gone ahead and created two reports for this.  One being a summary report and the other being a details report.  You can use the two individually or together as the summary report will drilldown into the ...
updated event 24 Aug 2016
Please join us for the next Houston Endpoint Management User Group meeting on Wednesday, October 26 from 11:00 a.m. to 1:30 p.m. at Memorial Hermann in Houston. Our meeting will happen at the same time and place as the Houston Security User Group meeting – just in a different room. So you’ll be able to network with both groups. Lunch will be served! Agenda:  Welcome & ...
new event 24 Aug 2016
Please join us for the next Cleveland Endpoint Management User Group meeting on Wednesday, Oct. 26, 2016, from 9:00 am to 1:00 pm at the FirstEnergy campus on 341 White Pond Drive in Akron. Lunch will be served! Agenda Welcome & Introductions Customer Presentation: Tom Boyd, FirstEnergy: Our Upgrade to ITMS 7.6; Our Use of Bomgar for Remote Management Customer Q & A Discussion Symantec ...
updated event 12 Aug 2016
Please register us for our yearly EPM summit where you can Receive free hands on product training on topics such as, Cloud Enabled Management, Asset Management, IT Analytics, Workflow, Product integrations Learn about the latest roadmaps, product integrations and strategy Learn sales techniques and demonstration techniques Meet with product management and Symantec Executive teams Meet with ...
updated event 11 Aug 2016
Please join us for the next New York Endpoint Management User Group meeting on Wed., Sept. 21, 2016, from 11:30 am to 3:00 pm at the New York Law School at 185 W. Broadway. Lunch will be served! Agenda Welcome & Introductions – Jared Freeman Customer Lunch & Networking Session Symantec Presentation – Tomas Chinchilla, Product Manager: Ghost Solution Suite 3.1, EPM product ...
updated event 10 Aug 2016
Get real-time threat analysis with automated alert notifications to significantly reduce your risk from zero-day attacks. Join Thycotic’s cyber security expert Joseph Carson as he demonstrates different attack scenarios. You will see real world examples of how Thycotic’s Application Control Solution examines the reputation of a known or unknown application in real-time, and determines ...
new event 03 Aug 2016
Please join us for the next Columbus Endpoint Management User Group meeting on Tues., Sept. 20, 2016, from 11:30 am to 1:30 pm at Wendy’s corporate offices in Dublin. Lunch will be served! Agenda Welcome & Introductions Customer lunch & networking session Symantec Presentation – Tomas Chinchilla, Product Manager: Ghost Solution Suite 3.1, EPM product roadmap Customer Q&A and ...
updated event 01 Aug 2016
Please join us for the next Kansas City Endpoint Management User Group meeting on September 13, from 11:00 am to 4:00 pm, at Cerner (Riverport location), 6711 NE Birmingham Road, Randolph, MO 64117.  Lunch will be served! Agenda: Welcome & Introductions – Don Platt Customer Lunch & Networking Session Symantec Presentation – Tomas Chinchilla, Symantec Product Management All ...
updated event 28 Jul 2016
Agenda 10.45  Registration and Welcome coffee and snacks 11.00  Introductions and welcome  11.10  Symantec Endpoint Management and Security  11.40  What's new in ITMS 8.0, and the future  12.10  Break  12.25  How Workflow can optimize your business processes  13.30  Product steering dicsussion – Enhancements to Product ...
new idea 26 Aug 2016
We have a decent number of users that require VLC media player installer on their PCs (especially now with quicktime no longer being patched by Apple). It's unfortunate that it doesn't appear that Patch Management patches VLC as Shavlik seems to support it (https://community.shavlik.com/docs/DOC-2285). Could this functionality be added?  I'd think it'd be much more relevant in an ...
new idea 13 Aug 2016
Hi, In making the PowerShell wrapper for the ASDK it is apparent the ASDK is in need of some major refactoring to make it more useful. We could achieve this with the PowerShell module by abstracting out the methods into PowerShell cmdlets that combine the web service methods exposed with some SQL calls but the preference would be to resolve at the source. It appears that the ASDK may have lost ...
updated idea 12 Aug 2016
The auto upgrade deployment wizard from the admn tab, Install packages, Upgrade clients with package is flawed. It does not warn you or give  you an option to cancel out of the deployment. Ever. You have to go to the install packages tab to delete the policy. That is like you just sent a warhead to Russia but you can auto destruct. Not good. No warning. I deployed 1600 clients not ...
new idea 12 Aug 2016
Dear Symantec, I have just completed an upgrade of DS 8.0 to DS 8.0 HF3 and after I had recreated the WinPE Boot Images, I then tried to run an SOI task with Windows 7. Most of this went OK, but I ran into this following known issue at the end when the Agent fails to reboot properly: https://support.symantec.com/en_US/article.TECH223609.html In that article, it says that the version of the ...
new idea 08 Aug 2016
I would like to see the ">>" and ">" button in the filter and inadvertently add all computers to the filter, resulting in unwanted software deployment.  Since it is possible to import lists of computers to a filter, and to use "Shift"+"Click" to add a contiguous list of computers from the left side of the filter to the right side of the filter, the ">>" button could be removed without ...
new idea 18 Jul 2016
Dear Symantec, I recently had some troubles with a customer standard report, where report had multiple lines with the same GUID, such as:   SELECT vL._ResourceGuid, vL.Name, vA.Manufacturer, vA.Model, COUNT(1) FROM vAsset vA JOIN vAssetLocation vAL ON vA._ResourceGuid = vAL._AssetGuid JOIN vLocation vL ON vL._ResourceGuid = vAL._Location GROUP BY ...
updated idea 14 Jul 2016
Hi, Two requests in one really. 1. In IT Analytics, when I drag the Filter 'Filter - Name' down to the Filters section, and then have to look for a filter I wish to use, could we get wildcards implemented here? Either * or %. It's bad enough that you have to know the EXACT name of the filter you have to use but when you have 34 pages of them to look through, and each page takes up to 10 ...
updated idea 08 Jul 2016
When a user gets a patch nofitication for updates or reboot, it would a be enhancement when the user has a direct interaction the servicedesk by clickable links. The user has the oppertunity to post a ticket by email or servicedesk workflow or can get more information and post comment in a Servicedesk Discussion Forum.
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