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BackupExec 2010 R2 - VM Exchange 2010 error on backupjob

Created: 27 Junio 2011 • Updated: 15 Agosto 2011 | 4 comments
el cuadro de los ThaveshinP
Se ha solucionado este problema. Vea la solución.

Hi,

Running BackupExec 2010 R2 on physical server. Exchange 2010 running as virtual machine on Microsoft Hyper-V. I get this message
continously. I have checked and certain times the VSS writer is working, but then I have to reboot the server to get it working and then the backup job runs without this error- but cant afford to reboot the exchange server everyday. What can I do to get this working? What services do I need to check/start
on the Host Hyper-V server as well as Exchange 2010 server?

e0001904 - A failure occurred querying the Writer status.  Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operat
For additional information regarding this error refer to link V-79-57344-6404

Comentarios ComentariosIr al último comentario

el cuadro de los Dev T

 Hi,

Re-Register the VSS Writers

http://www.symantec.com/docs/TECH70486

similar issue faced, re-registering writers resolved

https://www-secure.symantec.com/connect/forums/be-...

Hope this helps...

Its a best practice to have a "Support Contract" with Symantec...
 

el cuadro de los ThaveshinP

Does this have to be done on the exchange and hyper-v host server or only exchange?

el cuadro de los CraigV

...you'd do this on the machine specifically giving you this error...

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUCIÓN
el cuadro de los ThaveshinP

Thanks, willl try it out on the exchange server giving the error.