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How to enable support account on SMG?

Created: 02 Abril 2013 | 1 comentario
el cuadro de los jawad1987

There is account for support on SMG that has greater accress than standard admininstrator created during installation. How can i enable this account? I need to run tcpdump and it is not available with standard admin account.

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el cuadro de los A.Simeoni

The support account should be enabled by a Tecnical Support Agent as part of a Support Case Troubleshooting .

Please call Technicall Support to open a Case and they will be happy to help you.