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Latest from Symantec and Latest from Manager

Created: 17 Enero 2013 • Updated: 17 Enero 2013 | 8 comments
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Hi,

I'm having an issue with the SEPM. On the home page the Latest from Symantec and Latest from Manager are completely different

What does this mean and how can I fix it.

Thank you

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el cuadro de los Ashish-Sharma

HI,

Are you updating Virus Defination Manually ?

Thanks In Advance

Ashish Sharma

el cuadro de los Rafeeq

1) Latest from Symantec means the definitions avaialbe on the internet

2) Latest on Manager means the definitions which are currently loaded into the manager.

first one needs internet access so that it can go to web and look for latest one. However your manager might get definitions from liveupdate manager. If you are using proxy make sure to set it right under sepm-admin-servers tab.

whats the version of SEPM you are running, check this bug track

"Latest Manager Virus Definitions" on the SEPM Homepage are incorrect after replication
http://www.symantec.com/business/support/index?page=content&id=TECH183671
el cuadro de los SebastianZ

Your latest definitions on Manager seems to be accurate and up to date - I would not worry about the Latest on symantec, may be cosmetic issue to the fact the the SEPM cannot temporarily or due to some blocks from firewall/proxy access the liveupdates servers to report the currently available version.

el cuadro de los Ajit Jha

Do you have any Proxy Server inj your Network? If yes please provide the PRoxy details in SEPM.

Regard's

Ajit Jha

Technical Consultant

ASC & STS

el cuadro de los SMLatCST

It sounds as if the LU client on the SEPM is successfully able to connect to (and download from) Symantec LiveUpdate on the Internet, but the SEPM itself is unable to access the site that feeds the "Latest from Symantec" info.

This can happen if you use a proxy as decribed in the below article:

http://www.symantec.com/docs/TECH187596

SOLUCIÓN
el cuadro de los SMLatCST

oh yeah, you may also want to review the below article on recommended proxy exceptions:

http://www.symantec.com/docs/TECH162286

el cuadro de los Eyal

Thank you guys for all your prompt responses, I closed and opened SEPM console as advised.