NO Volumes to select when creating PureDisk disk pool on Media Server - 18.104.22.168
My setup is:
1. Master/Media - On linux Pointed to tape robot
2. Media Server - Windows 2008 R2, pointed to SAN PureDisk dedup pool over fiber (works great).
3. Media Server - One with the issue. Windows 2008, pointed to SAN PureDisk dedup pool over iSCSI.
I set up the first media server, numer 2, without any problems then recently built out a new media server, number 3, to use as a place to make an iSCSI PureDisk pool. The iscsi volume is presented, formatted and can be writter to without issues. We have it mounted as the E: drive. I installed the netbackup 7.5 software and configured the server as a media server. Then patched to 22.214.171.124. Under credentials I was able to set up the Storage Server to my new Media server with the iSCSI host.
Problem is, when I go to make the disk pool the wizard says that there is not a volume available to select. After poking around doing comparisons with our working media dedup pool server I noticed my new server was lacking the dedup services. It was missing the Deduplication Engine and Deduplication Manager services. I then noticed that C:\Program Files\VERITAS\pdde on the working media server had much more files and folders than number 3.
I reinstalled, and made sure when selecting additional licenses that I chose the pure disk option, this this was prior to the install the dedup files and services still did not show up.
Im stumped and not sure what I might be doing wrong, the first go around was simple. Only thing I can think is that we are only licensed to have ONE dedup pool from ONE media server...Any help appreciated.