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PCAnywhere Auth

Created: 04 Junio 2013 • Updated: 19 Oct 2013 | 5 comments
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Hi all,

We are in a process of configuring our PCAnywhere settings.

What we have is two PCAnywhere accounts - one superuser, one standard.

In the same time we have configured local administrators to be super users as well.

So I assume that we should be able to login using any local admin account as well as the two PCAnywhwre logins.

In reality the PCAnywhere accounts work fine, but the local admin ones don't.

Any ideas?!

Operating Systems:

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el cuadro de los W007
Does this help Connection works only with local admin account
Article:TECH133354  |  Created: 2010-06-24  |  Updated: 2010-10-28  |  Article URL http://www.symantec.com/docs/TECH133354
Process for pcAnywhere Agent registration and application of the pcAnywhere Settings - Windows policy
Article:TECH164883  |  Created: 2011-07-18  |  Updated: 2011-08-29  |  Article URL http://www.symantec.com/docs/TECH164883

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el cuadro de los technical_specialist

You can only able to access with that account which has approved and having access on pcanywhere.

Check if help


el cuadro de los Klim_Belchev

thanks guys - it took a while for me to go through all suggested articles but none is the issue we have...

anyways we just started using PCA auth only and dropped local admins

el cuadro de los PeeGee

The UI indicates that you can configure and use different authentication methods, as any defined accounts are remembered, when you switch the authentication type in the drop-down box.

Anyway only the CURRENTLY SELECTED authentication type in the drop-down box is being configured on the clients for valid authentication. So if you have "Local account" selected and hit save, this configuration is set as valid authentication method on clients (after next client request). If you select "AD authentication" and hit save, then clients will accept (only) AD auhentication after their next policy update.

el cuadro de los Klim_Belchev

Thanks PeeGee - that's what we see as well.

I reckon the configuration interface in NS is a bit misleading (could be improved), moreover I did not come across helpfull information in the user guide...