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Symantec LiveUpdate - HTTP Failover Server

Created: 11 Febrero 2014 • Updated: 12 Febrero 2014 | 25 comments
Se ha solucionado este problema. Vea la solución.

Hi, friends.

I installed LUA on my new server, but when i try download UPDATES- i have: 

Symantec LiveUpdate - HTTP Failover Server http://liveupdate.symantec.com:80/ Unreachable Never
Symantec LiveUpdate http://liveupdate.symantecliveupdate.com:80/ Unreachable 
 

But another old server work withuot problem.

Operating Systems:

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el cuadro de los James007

You can open below ports

URLs

hosts/0/url=http://liveupdate.symantecliveupdate.com:80
hosts/1/url=http://liveupdate.symantec.com:80
hosts/2/url=ftp://update.symantec.com/opt/content/onramp

How to determine whether your firewall is blocking LiveUpdate

Article:TECH139451 | Created: 2010-09-09 | Updated: 2011-08-26 | Article URL http://www.symantec.com/docs/TECH139451
SOLUCIÓN
el cuadro de los cloom@live.ru

I find problem- 80 port was is close to http://liveupdate.symantecliveupdate.com

el cuadro de los cloom@live.ru

Tell me pls. Can i made connect LUA to  http://liveupdate.symantecliveupdate.com use proxy setting in LUA?

el cuadro de los cloom@live.ru

Good morning.

I have same problem on my new SEP:

On the Symantec Protection Manager server there are no last contents from the internal Central LiveUpdate server.

I run download content and its downloaded, but i have this error again

el cuadro de los cloom@live.ru
15:33:03 ALMT:  LiveUpdate succeeded.  [site: My Site]  [server: WSUS2012]
15:33:03 ALMT:  LUALL.EXE finished running.  [site: My Site]  [server: WSUS2012]
15:33:03 ALMT:  LUALL.EXE finished.  There were no new content updates. Return code = 1.  [site: My Site]  [server: WSUS2012]
 
But on the LUA server we have update:
Free Disk Space:   95 784MB  
 
Used By Database:   65MB  
 
Used By Updates:   3 446MB  
el cuadro de los James007

Check this articles

"There were no new content updates. Return code = 1" Definitions are not up to date on the Symantec Endpoint Protection Manager
Article:TECH95830 | Created: 2009-01-28 | Updated: 2011-09-28 | Article URL http://www.symantec.com/docs/TECH95830
el cuadro de los James007

Try to clear virus definitions if doesn't help please post LiveUpdate.log file

Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions.
Article:TECH104721 | Created: 2008-01-15 | Updated: 2013-05-17 | Article URL http://www.symantec.com/docs/TECH104721
el cuadro de los cloom@live.ru

Even the client who is connected on a straight line to the liveUpdate server, says that there are no updatings

el cuadro de los cloom@live.ru

On the Symantec Protection Manager server there are no last contents from the internal Central LiveUpdate server

Server SEP connecting to internal LiveUpdate Server " LUALL.EXE successfully updated the content. Return code = 0"

But why update not apply at him, a dont know((((

el cuadro de los Rafeeq

open this link in browser

http://YourLuadminserver:7070/clu-prod

Example: 10.0.0.1:7070/clu-prod

what do you see?

el cuadro de los Rafeeq

can you post the lue.log please..

you can find it here

http://www.symantec.com/business/support/index?pag...

Am I right in assuming that your clients and SEPM are not getting udpates from Luadmin?

el cuadro de los cloom@live.ru
 
 
****************************************************************************************************
Symantec LiveUpdate Engine 2.2.2.3   (Release)
OS: Windows 2008R2 Server Standard 64-bit, VerInfo: 6.1, ServicePack: 1.0
LanguageID: 00000409
WinHttp.dll Version: 6.1.7601.17514
----------------------------------------------------------------------------------------------------
Session started at: 2014/02/19 16:26:28.688    (UTC +06:00)
ProcessId: 1324, ThreadId: 4212, SessionId: 14, Machine ID: 4CAF704E-894C-DC5A-0A1B-5B062EF85DAD, Agent Field: SEP/12.1.4013.4013, MID/{4CAF704E-894C-DC5A-0A1B-5B062EF85DAD}, SID/14
----------------------------------------------------------------------------------------------------
  Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {50B092DE-40D5-4724-971B-D3D90E9EE987}, P: SEPC SRTSP Settings, V: 12.1 RU2, L: SymAllLanguages.
  Component: Moniker: {E8827B4A-4F58-4dea-8C93-07B32A63D1C5}, P: SEPC Extended File Attributes and Signatures 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1 RU2, L: SymAllLanguages.
  Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {07B590B3-9282-482f-BBAA-6D515D385869}, P: SEPC Virus Definitions Win64 (x64) 12.1 RU2 H, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  Component: Moniker: {FC1DE9A6-0007-4f4a-9CDB-BB89A857F51D}, P: SEPC Virus Definitions Win64 (x64) 12.1 RU2 H, V: MicroDefsB.Jan, L: SymAllLanguages.
  Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List 12.1 RU2, V: MicroDefsB.CurDefs, L: SymAllLanguages.
  OnNotify() method for callback {E8827B4A-BEEF-4dea-8C93-07B32A63D1C5} returned 0x0
  OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
  OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
  OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
  OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
  OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
  OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
  OnNotify() method for callback {73D8F7DB-5990-4EDF-945E-53047F1A8230} returned 0x0
  OnNotify() method for callback {57CD7B31-861B-46be-8EBD-AED7EDF28F76} returned 0x0
  Server selection complete. Server is HTTP://LiveUpdate.sbk.ru/clu-prod on port 7070.
  Connected using proxy: (172.16.1.54:8080).
  OnNotify() method for callback {E8827B4A-BEEF-4dea-8C93-07B32A63D1C5} returned 0x0
  OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
  OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
  OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
  OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
  OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
  OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
  OnNotify() method for callback {73D8F7DB-5990-4EDF-945E-53047F1A8230} returned 0x0
  OnNotify() method for callback {57CD7B31-861B-46be-8EBD-AED7EDF28F76} returned 0x0
  ***** Session Results *****
  Total Updates Available: 0
  Total Updates Succeeded: 0
  Total Updates Succeeded - Reboot Req: 0
  Total Updates Skipped: 0
  Total Updates Failed: 0
  Session result code: 0x00000000
----------------------------------------------------------------------------------------------------
Session ended at: 2014/02/19 16:26:30.170    (UTC +06:00)
****************************************************************************************************
 
el cuadro de los Rafeeq

You seem to be having proxy, check this document to see the system account proxy settings

http://www.symantec.com/business/support/index?pag...

el cuadro de los cloom@live.ru

Where will i have do this? I have two servers: SEP and liveUpdate. 

el cuadro de los cloom@live.ru

at 12:00 /INTERACTIVE "C:\Program Files\Internet Explorer\iexplore.exe" this comand not work in Windows 2012R2(

el cuadro de los Rafeeq

we will come to that part.later,

can you confirm if you have selected all these components in your Luadmin

https://www-secure.symantec.com/connect/articles/l...