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Vault Cache asking for username/password and accepting only admin password

Created: 04 Febrero 2013 • Updated: 01 Marzo 2013 | 3 comments
el cuadro de los Jomy
Se ha solucionado este problema. Vea la solución.

Vault Cache asking for username/password and accepting only admin password

we are using evault 10.0.2 on windows 2008R2

outlook 2010

when ever we connecting to outlook it is asking for password and it is only accepting only administrator password.

we are enabled vault cache but not virtual vault.

required information where i should do the changes we are new to Evault.

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el cuadro de los RahulG

To start with you may try the steps in the following document 

http://www.symantec.com/business/support/index?pag...

Make sure you dont have any credentials saved ,refer to section 6 in the above technote.

el cuadro de los Jomy

It is asking  the credential  for vault sync.

prompts authentication for evault server, domain authentication is accepting

but authentication for evault server is accepting with only administrator password

el cuadro de los JesusWept3

If thats the case then the issue is because the \Enterprise Vault\ Installation directory is locked down, you need to give it Authenticated Users to all the files and subfolders NTFS Permissions

Not *JUST* the webapp directory, but the whole EV Install directory as some of the asp files will call up directoryservice.exe and other executables and files etc

SOLUCIÓN