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Where are the permissions to right click DELETE software licenses

Created: 29 Nov 2012 | 8 comments

I'm trying to customise security roles on SMP 7.1 SP2 Asset Management Suite to allow the Symantec Software Librarian role to right click, DELELTE software licenses but I can't get it to show on the right click menu.

Home --> Service & Asset Management --> Software Licensing --> Software Purchase (screenshot attached)

I've defined all the necessary permissions to the resource types, assocications and data classes and also ensured that this role has read access to the right click DELETE action item.

Symantec Level 2 Workers role DOES have this permission but when I do a screen by screen comparison of the 2 roles it's not obvious where this permission is inherited from or defined.

Anyone know?

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el cuadro de los mclemson

If your Software Librarian role has the Delete option, use it.  You'll likely get a permission error in the UI.  Back on your Notification Server, in the Altiris Log Viewer, you should have an Error level message that explains that a user tried to access something for which they did not have permission.  It will say something like: "The user 'tchicken' did not have permission to 'delete' on <something>."  So you'll want to go into Security Role Manager Console and check the box for Delete under System Privileges for the <something> that the error message mentions.

The error may reference a Software License data class.  But that's just a guess.

Does this help?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

el cuadro de los Thunder_Chicken

The issue is getting the right click 'Delete' option to actually be visible for this role.

Sorry - I should have been more specific.

el cuadro de los mclemson

Have you provided them the right-click privilege 'Delete' within privileges (not in Security Role Manager Console)?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

el cuadro de los Thunder_Chicken

Yes - the right-click privilege for delete is selected but greyed out for this role (screen shot attached).

Priv_Delete.jpg
el cuadro de los mclemson

Since privilege is selected, do they have the Delete System Permission in Security Role Manager Console for Software Purchases?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

el cuadro de los Thunder_Chicken

Yes - the role has Delete System permissions to the Software Purchase resource type too.

el cuadro de los bbiggs

Does the role have permissions to the right click menu option under settings in security role manager?

In security role manager go to

Settings > Notification server > Right click Menu > Delete

el cuadro de los Thunder_Chicken

Yes it does.

It had "Read" (Inherited) and "Write" (Not_Inherited) to the Right Click Menu and 'Delete'.

The Delete option still does not appear when I right click on a Software Purchase in this view.