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ServiceDesk 7.5 webinar event - Jan 24

Created: 08 Jan 2013 | Updated: 24 Jan 2013 | 3 comments
mgreer's picture
mgreer Symantec Employee
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Location: 
On Demand Webcast
Time: 
Thu, 24 January, 2013 - 11:00 - 12:00 MST

This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 release.

Topics / Agenda:

  • Incident Classification
  • Service Queues and Routing Rules
  • SLA Management
  • Automated Notifications
  • Rulesets
  • Best Practices

Webcast duration 47 minutes

Access the prerecorded webcast here: http://bit.ly/11UyRAY

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Comments 3 Comments • Jump to latest comment

ohzone's picture
ohzone Admin
ServiceDesk 7.5 webinar event - Jan 24 - Comment:09 Jan 2013 : Link

Date change - January 24th

Please make note that the date for this webcast has changed to Thursday January 24th

We hope that everyone who has already signed up will still be able to attend!

Cheryl

Endpoint Management,
Endpoint Virtualization
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

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nicola's picture
nicola
ServiceDesk 7.5 webinar event - Jan 24 - Comment:21 Jan 2013 : Link

Thanks

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RAWolfe's picture
RAWolfe
ServiceDesk 7.5 webinar event - Jan 24 - Comment:23 Jan 2013 : Link

I really appreciate the webinars that are given on a periodic basis.

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