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0 bytes file

Created: 13 Jun 2013 • Updated: 08 Jul 2013 | 4 comments

Hi,

Could you please let me know , if there is any possibilty in having any kind of virus in a 0 bytes file received from an external application.

Thanks,

Lakshmi Sravani C.

Operating Systems:

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pete_4u2002's picture

i guess it would be remnanat of files. Scan the systme in safe mode with the latest definition.

Sravani's picture

I did not get you. Could you please explain in detail.

We are receiving 0 bytes attachment file from external application. When we send the received attachment to scan engine , we are getting the below error message from symmantec scan engine:

java.lang.Throwable: com.symantec.scanengine.api.ScanException: Unable to send data to the server.

        at BusinessServices.SubProcess.Scanner.ScannerCheckForVirus.invoke(ScannerCheckForVirus.java:215)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:585)

        at com.tibco.plugin.java.JavaActivity.eval(JavaActivity.java:383)

        at com.tibco.pe.plugin.Activity.eval(Activity.java:241)

        at com.tibco.pe.core.TaskImpl.eval(TaskImpl.java:574)

        at com.tibco.pe.core.Job.a(Job.java:712)

        at com.tibco.pe.core.Job.k(Job.java:501)

        at com.tibco.pe.core.JobDispatcher$JobCourier.a(JobDispatcher.java:249)

        at com.tibco.pe.core.JobDispatcher$JobCourier.run(JobDispatcher.java:200)

Caused by: com.symantec.scanengine.api.ScanException: Unable to send data to the server.

        at com.symantec.scanengine.api.StreamScanRequestImpl.send(Unknown Source)

        at BusinessServices.SubProcess.Scanner.ScannerCheckForVirus.invoke(ScannerCheckForVirus.java:169)

So, would like to know , if we can safely skip/ignore scanning for a 0 bytes attachment received from any applications , or would there be any chance of having virus in a file with no data at all.

Thanks,

Sravani.

pete_4u2002's picture

mostly its not a virus,however you can open a support ticket to check if anay suspicious.

Brɨan's picture

As Pete said, it is likely just a remnant file. It should be fine but scan it just to verify.

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