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0x2000040d - S_TF_NO_TAPE_PRESENT

Created: 09 Nov 2013 | 4 comments


All my backups are to the Deduplication Disk Storage. I am using Backup Exec 2012. The Storage server type is a DataDomain. I am getting two different errors on all my backups. 

Error: 200040d - S_TF_NO_TAPE_PRESENT

Error: 0xe00084f4 - An unknown error has occured

What am I not doing right? Please need your expert support.

Operating Systems:

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pkh's picture

1) Are you using the DD as an OST device or did you create a dedup folder on the DD?

2) It is probable that the dedup folder is full.  If you have create a dedup folder on the DD, then use the procedure in this document to free up some space.

How to force a garbage collection of the deduplication folder

3) If you have not upgraded to SP2, run LiveUpdate a couple of times to upgrade to SP2 and the latest hotfixes.  After the upgrade, push out the remote agent again to your remote servers.

_warawatut's picture

Hi pkh,

Thank you for responding. We are using DD as an OST device. I will act upon on your 3rd option for upgrading with LiveUpdate because we haven't run updates as far as I can remember.

Where can go to run LiveUpdates?

pkh's picture

You can run LU from the Control Panel.

VJware's picture

If SP2 was already present, you may be facing this known issue -