"-1" error: The search has been abandoned due to an unrecoverable error. Could not find the specified Vault using the Directory Service. (0xc0041c5c)
Hi, running DA/CA 9.0.2
Have a frustrating issue where deleted archives that are selected in CA/DA cases/searches are returning this error:
"-1" The search has been abandoned due to an unrecoverable error. Could not find the specified Vault using the Directory Service. (0xc0041c5c)
What is extra frustrating is that this error used to throw an event in the app logs of CA and DA in our previous v8.0.5 installation (see Event 42077 here: http://www.symantec.com/business/support/index?page=content&id=TECH50961)
Now I can't see any events for this, but have users reporting the issue.
I know what the fix is - running a SQL query to deselect the deleted archives:
Delete from tblIntVault
WHERE VaultId in (SELECT distinct VaultId
WHERE (IndexVolumeSetID = -1))
but I would like to be alerted when this issue occurs.
How do you deal with this issue? Have you also noticed that there is no more Event 42077 for this in 9.0.2?