Endpoint Protection Small Business Edition

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  • 1.  100% disk usage - Windows 8.1

    Posted Nov 10, 2014 09:37 AM

    Hi there,

    We are seeing a large number of customers with Windows 8.1 and using Endpoint Protection SB Edition 2013 complaining about the performance of their systems.

    Upon checking these systems they all have in common that the disk acitivity is peaking to 100% randomly, resulting in systems that become highly unusable during those periods.

    Is anyone else experiecing these performance complaints on Windows 8.1 systems in combination with SEP 2013?

    Which version is the minimum required version which officially supports Windows 8.1?

     

    Regards,

    Dennis



  • 2.  RE: 100% disk usage - Windows 8.1

    Posted Nov 10, 2014 09:47 AM

    Is this during a definition update?



  • 3.  RE: 100% disk usage - Windows 8.1

    Posted Nov 13, 2014 03:52 AM

    Hi Brian,

    No, actually it almost all the time.



  • 4.  RE: 100% disk usage - Windows 8.1

    Posted Nov 13, 2014 03:54 AM

    can you check these settings?

    How to turn off Active Scan when new definitions arrive

    http://www.symantec.com/business/support/index?page=content&id=TECH106098



  • 5.  RE: 100% disk usage - Windows 8.1

    Posted Nov 13, 2014 04:08 AM

    Rafeeq,

    I dont believe this info is suitable for the Endpoint cloud product.



  • 6.  RE: 100% disk usage - Windows 8.1

    Posted Nov 13, 2014 04:13 AM

    I belive there is new version of sep client available. were these machines updated?