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1009:unable to open preferences file

Created: 15 Apr 2014 | 1 comment

I get this error when 2 commands are running at the exact same time.  Here is the command.  Does anyone have any suggestions on how to stop this error.

Running Commandline 10.3 on windows 8 64 bit server

Here is a piece of the job log.

pgp --encrypt --sign d:\fil\MSGACK_T.20140415153400 --recipient "0x99999999" --signer "0x11111111"
--passphrase "xxxxx xxxxxxxxx xx" --output d:\work\JOB3561037.001 --overwrite remove -v

C:\Documents and Settings\All Users\Application Data\PGP Corporation\PGP\PGPprefs.xml:encrypt (1009:unable to open preferences file)


Operating Systems:

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_Adam_'s picture

Hi Dave,

I have run a test of your command with the same version of SED 10.3 build 200 and on Windows 7 x32.

C:\Program Files\PGP Corporation\PGP Command Line>pgp --version
PGP Command Line 10.3 build 200
Copyright (C) 2013 Symantec Corporation. All rights reserved.
All rights reserved.
Use of this product is subject to license terms.

C:\Program Files\PGP Corporation\PGP Command Line>pgp --encrypt --sign  C:\Users
\user3\Documents\PGP\pgp123.txt --recipient "0xD5483454" --signer "0xFF392B60" -
-passphrase "XXXXXX" --output C:\Users\user3\Documents\PGP\pgp123.txt.pgp --o
verwrite remove -v

pgp:encrypt (3157:current local time 2014-07-16T12:33:29+02:00)
C:\Users\user3\Documents\PGP\pubring.pkr:open keyrings (1006:public keyring)
C:\Users\user3\Documents\PGP\secring.skr:open keyrings (1007:private keyring)
0xD5483454:encrypt (1030:key added to recipient list)
0xFF392B60:encrypt (1030:key added to recipient list)
0xFF392B60:encrypt (1050:key added as signer)
C:\Users\user3\Documents\PGP\pgp123.txt:encrypt (3048:data encrypted with cipher
Encoding C:\Users\user3\Documents\PGP\pgp123.txt... 100% (⸥昱猥)
C:\Users\user3\Documents\PGP\pgp123.txt.pgp:encrypt (0:file removed successfully)
C:\Users\user3\Documents\PGP\pgp123.txt:encrypt (0:output file C:\Users\user3\Do

C:\Program Files\PGP Corporation\PGP Command Line>

The only error which I had running this command was a permission issue becuase the working directory folder "C:\Program Files\PGP Corporation\PGP Command Line" did not have enough permission to run in-progress encryption operation so I gave full.

I would still check if you have got a full permissions anyway to working directory where you run the command as the errors sometimes are misleading and also a full permission to

C:\Documents and Settings\All Users\Application Data\PGP Corporation\PGP\PGPprefs.xml because as I understand you run this comand as a batch/job file.

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