Will I need to upgrade the agents?
I saw a post for 11d, but not for 10.
well there's no patch actually to upgrade straightly from 10d to version 12.5. You need to uninstall your BUE 10d and install your BUE 12.5 and activate the agents and options using your license keys. but from 10d to version 12, there's a patch to be downloaded on the symantec website for you to upgrade straightlty to version 12 of your BUE. :robotvery-happy: