11.0.6.a extremely long logoff
Created: 23 Jul 2010 | 11 comments
We have installed on new Windows 7 x32 the 11.0.6.a build of endpoint, and since doing so, the workstations take on average 6-8 minutes to log off.
If we disable all the endpoint services, or uninstall endpoint the logoff process takes about 20-30 seconds.
Any ideas?
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scan?
Hello,
is there a log off scan in progress? Or another something prosess in log off?
Best Regards.
Fatih
Everything works better when everything works together.
Do you see any ccapp.exe related error at log off?
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
You can try to disable Tamper Protection and Check,
try to log in to the Console with the local administrator.
Check if this solves the issue. If the problem is solved, then the issue is related to the credentials you have installed the SEPM with.
In this case, repair the management with that local account.
Symantec Certified Specialist \ MCSE +Security \ CCNSP
We do not see a ccapp.exe error
same issue logged in with local administrator
is it everytime you logg off or its some time???
Do you have backup exec software on the client??
In SAV there was a similar issue caused because of Tamper Protection and Profile Sync during Log off
How was the logon process? Did you install sep with firewall?
Disable the Application and Device Control and check if this solves the issue.
Please tell us the result.
Symantec Certified Specialist \ MCSE +Security \ CCNSP
Did disabling the App&Dev
Did disabling the App&Dev Control work? I am seeing a similar issue where by SEP with DEV/App Ctrl causes LONG delays in logoffs (Win XP SP3) but when the service is off (agent and SEP prot services) it does NOT occur? It seems that SEP is "Slowing" up a logout process we have whereby "robocopy" copies info automaticvally for the user on logout...
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