12.5 2008R2 64 remote agent is causing server to reboot when backing up Hyper-V
I believe the agent that installs from my 2003 media server to this 2008R2 server is the 64-bit, SP3 version.
I see there is a hotfix be2213R331998_x64bit_334938.exe that is supposed to address Hyper-V, R2, etc. compatiblity, but when I try to run the patch locally on the 2008 server, it fails. A dialog box on the screen comes up that says "Upgrade terminated unexpectedly. Please see installation log for details."
The log text is:
03-04-2010,13:40:16 : Entering PatchSetup.exe
03-04-2010,13:40:16 : Command Line: /NAME:Hotfix-331998 /UI:FULL /64BITPFW:
03-04-2010,13:40:16 : Executing GetPatchInfo.
03-04-2010,13:40:16 : V-225-136: The patch failed to install. An alert was unable to be generated to notify the user. ***To search for information about this error, click <a href="http://entsupport.symantec.com/umi/V-225-136" target="main">here </a>
03-04-2010,13:40:16 : Exiting PatchSetup.exe
HELP! I need to be able to back this server up.