Data Loss Prevention

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  • 1.  12.5.0 Solution Pack Install Errors

    Posted Nov 26, 2015 07:59 PM

    Hello,

    I've performed a succesful install of 12.5.0 and follwing the install guide, performed the install validation steps.  I'm attempting to install a solution pack using the install instructions and I get the following error:

    D:\SymantecDLP\Protect\bin>SolutionPackInstaller.exe "d:\DLPInstallFiles\Financi
    al_v12.5.vsp"
    java.lang.Exception: File has more than one comments element.
            at com.vontu.modeltransfer.util.ExtractConfigFileInfo.addAllSubElements(
    ExtractConfigFileInfo.java:84)
            at com.vontu.modeltransfer.util.ExtractConfigFileInfo.extractInfo(Extrac
    tConfigFileInfo.java:40)
            at com.vontu.modeltransfer.Importer.printinfo(Importer.java:131)
            at com.vontu.modeltransfer.Importer.main(Importer.java:83)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
    java:57)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
    sorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:606)
            at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
            at com.exe4j.runtime.WinLauncher.main(Unknown Source)
            at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)
    Error reading info from file: File has more than one comments element.
    (Press enter to quit)

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I've done some research already and have come up empty.  Any ideas?

    Thanks in advance.

     

     



  • 2.  RE: 12.5.0 Solution Pack Install Errors
    Best Answer

    Posted Nov 27, 2015 06:49 PM

    I discovered my problem...it was a syntax error in my command I neglected to put in an "import" between the .exe and the file location.