2 backup jobs with same selection list but one fails all the time - backup exec 2010 R3
I wonder if anyone here can help me.
One of my clients is running backup exec 2010 R3 on one of their servers. They have 2 backup jobs scheduled (1 to an internal drive that is run everyday and the other to an external USB hard disk every second day) but for the past month the internal has failed. They both have the same selection list, settings, have AOFO set to use 'Microsoft Shadow Copy Provider' but still the internals fail. The external backup has no issue and has been running fine for the passed month. The old technician at my company (he was the primary tech for this client) could't even get one of the jobs to run. I'd feel happier if both jobs could run fine.
The OS on the server is Windows 2008 R2 Standard (sp1) and Backup Exec 2010 R3 (i'm not sure about the update's as this server is behind a firewall that blocks all incoming and outging internet traffic, only the mail server and directors of the company has full internet access.