2 out of 12 storage groups fail when backing up exchange
I get the following error when backing up my Exchange 2010 server using BackupExec 2012.
10 out of 12 storage groups work, all the settings of the jobs are identical!
Any ideas?
Backup
V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\MSL-SVR169\Microsoft Information Store\Mailbox_Database_4". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Waiting for backup complete notification (5).
V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\MSL-SVR169\Microsoft Information Store\Mailbox_Database_2". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Waiting for backup complete notification (5).
Comments 7 Comments • Jump to latest comment
Is is always the same Storrage Groups and if yes is there something unique about the configuration of those mailboxes compared with the ones that work
(DB paths, transaction logs paths, DAG configs etc)
Yes it is the same storage groups all the time
I have tried to backup with OFO / Snapshot fully disabled, same error.
I have used DiskShadow to kill all open / orphaned shadow copies.
Still get the same error.
Regards
Lee
SG2-Full -- The job failed with the following error: A failure occurred querying the Writer status.
Backup- MSL-SVR169
V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\MSL-SVR169\Microsoft Information Store\Mailbox_Database_2". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Waiting for backup complete notification (5).
Regards
Lee
Lee: and your writers are all stable and running after the backup? Normally the way to fix this is to restart the Exchange server, but I have seen some extreme ways to fix problems like this including creating a new Information Store and moving the mailboxes to that...
Thanks!
Alternative ways to access Backup Exec Technical Support:
https://www-secure.symantec.com/connect/blogs/alte...
What do you mean "and your writers are all stable and running after the backup?"
I presume so as it will then backup the next storage group without problem.
As this is just 2 storage groups a restart of exchange service / server isn't really a solution is it?
Regards
Lee
Aha...so the writers are stable before the problem IS's, and then after. Thanks for adding that in. Nope, server restarts aren't always a solution, but it is a step in troubleshooting...mentioned in official documentation, and at no stage was I recommending that you continue doing so either.
Alternative ways to access Backup Exec Technical Support:
https://www-secure.symantec.com/connect/blogs/alte...
Okay cool.
Rebooting Exchange is a pain! (o:
Regards
Lee
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